R&D Goatley Ltd Reviews 188

We had a new front door installed, the job was carried out efficiently, the operative was very helpful, site left clean and tidy, the cost was a fair price - all in all highly recommended - they have previoulsy installed windows for us and more recently new back doors.

From our initial consultation to the conclusion of the installation of a whole house new windows patio doors our experience was nothing short of fabulous our “A” Team craftsman installers Alex and Jacob made everything work like a dream. It was an absolute pleasure to have them in our home plenty of coffee and a good laugh what more could anyone want cannot recommend the whole Firm of Goatley’s highly enough aftercare visits as well professionalism at it’s very best

I have used Goatleys for years and they always do an excellent job. They are an established old family firm and everyone from the office team to the fitters are brilliant. Highly recommend.

Excellent aftercare from R&D Goatley Ltd. Two years after installation, our front door was no longer shutting smoothly. I contacted the office and, without any hassle, they quickly arranged for a service engineer to attend. The engineer was friendly, helpful, and made the necessary adjustments efficiently and without any fuss. It’s great to see a company that genuinely stands by their work. Highly recommended.

We having been using Goatleys for over 30 years for windows and doors.
Products are excellent quality and customer service is always excellent too.
Recently had a query with our front door and the matter was resolved within 30 minutes of making the call. A special big thank you to Jordan Goatley and Keith for all their help.
We cannot recommend Goatleys highly enough.

Very helpful when choosing new door and windows with useful information on style, materials etc.
Friendly, approachable staff, willing to give time to answer questions.
Fitters completed in time given, leaving g property neat and tidy.

We recently purchased and had a new front door installed by R&D Goatley. This is not our first experience with them—they carried out work for us about 30 years ago, and we are pleased to say that the quality and standard of their service remains just as high today.

The installation process was smooth and professional. We did encounter one minor issue after the fitting, but as soon as we reported it, a service technician was dispatched and arrived within an hour to resolve the problem. The swift response and attention to customer care was very impressive.

Overall, we are extremely happy with our new door and the service provided. We would not hesitate to recommend R&D Goatley to anyone looking for quality workmanship and excellent aftercare.

I have used R&D Goatley to replace all the windows and door in my garden studio and am thrilled with the end result! The standard of work and professionalism of this company is second to none. From initial enquiry through to measuring and quote and, the job itself. They take the time to really talk you through things and listen to what you want. The family feel is very evident and they also provide fantastic after sales care. I shall be returning to them for my cottage windows in due course. Excellent!

R&D Goatley installed a new window. The service provided was very professional. Prompt, reasonable quote, and they carried out the work to a very high standard. I would definitely use them again.

Simon Goatley and his team looked after us from start to finish providing great service all the way and have installed the most stunning set of doors, transforming our new extension and giving beautiful views out onto a yet to be landscaped back garden.

Ps we love him!

Apart from being so professional and knowing his products inside and out he’s the funniest man we have ever met! 😅😅

Excellent product, service and fitting. Superb quality of trim and finish, and that was with a far from straightforward brief. Would definfitely use this firm again.

Excellent customer service, was provided with a variety of options and the quality of the windows were amazing without having to wait ages for delivery.

Reputation Reputation. I have never used this local Glass Manufacturer of high end windows and doors before but some time ago my neighbour recommended them, they did not disappoint, great finish. kept fully up to date from the start . well done to them,

Had a new front door fitted and the installers were very professional, polite, clean and tidy.
The quality of the front door is absolutely spot-on.
The after sales service is very impressive.
From ordering the front door from the showroom to the final installation, I can honestly say that all the staff we dealt with were helpful and very friendly.
My wife and I did not get any feelings of a pressure sale and we were surprised that we did not need to leave a deposit and only had to pay in full at the end of the installation.
The door did need adjusting after a few months of settling. Within a couple of days after we made a phone call the maintenance chap had turned up and done the adjustments. Again very professional, polite, and friendly.
Thank you to R&D Goatley for an amazing service from start to finish.

I recently had all the front windows of my home installed by Goatley Ltd, and I can honestly say the whole experience was outstanding from start to finish. From the first enquiry through to after-sales support, every step was handled with professionalism, care, and expertise.

The team were punctual, polite, and highly skilled. Their attention to detail during the installation was exceptional, and they took real pride in their work. They made sure everything was completed to the highest standard and left my home spotless afterwards.

It’s refreshing to deal with a company that not only delivers a superb product but also provides such a seamless, stress-free experience. I would have no hesitation in recommending Goatley to anyone looking for quality windows and first-class service

We recently used R & D Goatley and couldn't be more impressed with the service from start to finish. The entire team was incredibly professional and knowledgeable throughout the process. Jordan and Simon were fantastic—always on hand to deal with any queries we had quickly and clearly, which made the whole experience smooth and stress-free.
Dave, the surveyor, was also excellent—thorough, friendly, and clearly experienced. When it came to the installation, Dan, Joe, Alex, and Jacob did a brilliant job. They were extremely punctual, professional, and polite, and the quality of their work was outstanding.
We’re absolutely delighted with the result and would not hesitate to use R & D Goatley again. Highly recommended!

Very pleased with the work done, excellent hard working fitters and very polite, high quality work and very happy with our Sussex range door and sidelight which transforms the appearance of our house, would recommend

R&D Goatley Ltd installed an Aluminium Pergola today for me. Joe & Bradley the fitters were punctual, professional, polite & respectful of my property. 1st class service highly recommend R&D Goatley Ltd. Loving the end result. Thank you.

Contacted Goatley's in the hope that they could assist with a problem related to our patio doors. They sent a maintenance engineer the following day. He was with us 5 minutes and the problem was solved. Everyone we have dealt with at Goatley's have been extremely helpful and very professional. Excellent products and first-class service, we highly recommend them. Thank you to all at Goatley's.

A seamless process from start to finish from a very professional outfit and a lovely team. Excellent windows too!