Amended on 11/09/26. Delivery slow. ENTIRLY DHL's fault. Collected(DHL said on 4th - Friday) DHL said delivery on Monday 7th, they missed that then said "next day". Missed that too. Now HOPEFULLY toda... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Always well wrapped and protected. So far had quick service, considering I only order small amounts at any time.
Bedrijf heeft geantwoord
Fantastic service, super quick delivery. Never been let down, only want small quantities and this seems to be no trouble at all. All round great service.
Bedrijf heeft geantwoord
Placed another small order with Rapid Metals - all prep'd and ready to go just a few days later. Delivery contractor then seemed to mislay and re-find the package before delivering it a day later t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Metaalbranche leveranciers
- Aluminiumleverancier
- Koperleverancier
- Metaalleverancier
- Plastic productenleverancier
Geschreven door het bedrijf
Rapid Metals Ltd has been servicing the Midlands, with all it's metal needs for over 25 years from its Nuneaton and Redditch stores. With our Online Shop we can now offer the same great service across the U.K.
Contactgegevens
4,7
Uitstekend
943 reviews
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Super fast delivery and the quality of…
Super fast delivery and the quality of the products are amazing - super fast communication and amazing customer service very pleased
4 april 2025
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi Harrison
Thank you so much for the kind words and the great review! I'm so pleased you have been happy with the service we have provided. We look forward to your next order!
Regards
Natasha
Antwoord van Rapid Metals Ltd
Hi Anthony
We really appreciate you leaving us such a great 5 star review, thank you! I'm happy to see you have been pleased with your order, we look forward to being of service to you again in the future!
Regards
Natasha
Good supplier. Delivery contractor not so much.
Placed another small order with Rapid Metals - all prep'd and ready to go just a few days later.
Delivery contractor then seemed to mislay and re-find the package before delivering it a day later than they indicated. The driver simply dropped it on my path and walked away....
Might be time for RM, (a good supplier in my experience!), to review their delivery contractor's performance.
16 januari 2026
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi there
Thank you for leaving us your feedback and thank you for the 4 stars. I'm sorry you had a bad experience with the shipping aspect, we try to make sure we do all we can to make sure the process goes smoothly but in some cases the delivery service falls short of this. I will pass the feedback over to the courier. I would urge you to contact us as soon as you have any issues with delivery and we will try to resolve it as best we can. If there is anything else we can help you with, please don't hesitate to contact us, or head over to the website!
Regards
Natasha
Great service as always
Great service as always, as a model engineer it's good to be able to get small amounts of material cut to size,
6 januari 2026
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi there
I'm so pleased to see you have been happy with your shopping experience! Thank you for leaving us a great 5 star review, we are more than happy to supply you with everything you need! We look forward to being of service to you again.
Regards
Natasha
Your service was excellent but let down…
Your service was excellent but let down by the postal arrangement. I placed the order Friday about 14.00, within an hour or so you confirmed dispatch. I accept there was a weekend in the way but I expected delivery Tuesday. It arrived today Thursday.
15 januari 2026
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi Geoff
Thank you for leaving us a 4 star review, I'm glad to see you have been pleased with the service shopping with us! I'm just sorry the delivery seemed to be delayed, unfortunately it can happen when dealing with couriers so I'm sorry if this caused you any issues. I would always urge you to contact us if your order doesn't arrive when expected so we can look into it for you. If there is anything else we can help you with, please get in touch or head to the website!
Regards
Natasha
They were helpful in solving an issue…
They were helpful in solving an issue that arose with my order.
5 januari 2026
Antwoord van Rapid Metals Ltd
Hi there
Thank you so much for the 5 star review, we understand that sometimes things do go wrong and we will always do our best to resolve it in a timely manner. I'm happy that you have been satisfied with how we handled the situation. If there is anything ese we can help you with, please don't hesitate to get in touch, or head to the website!
Regards
Natasha
Order was exactly as required and…
Order was exactly as required and promptly delivered.
5 januari 2026
Antwoord van Rapid Metals Ltd
Hi Paul
We really appreciate you taking the time to leave us a great 5 star review, I'm glad to see you have been pleased with your purchase! If there is anything else you need, please head over to the website!
Regards
Natasha
Excellent range and choices of product.
Excellent range and choices of product.
After very fast delivery I can see the metal is high quality. I received really good advice based on facts not Rapids turnover percentages !
5 januari 2026
Antwoord van Rapid Metals Ltd
Hi Roger
I'm so happy to see you have been pleased with the service you have experienced with us here at Rapid Metals. The team are always happy to offer advice where they can! Thank you for leaving us a great review, we look forward to your next order!
Regards
Natasha
Nice and easy to use website and easy…
Nice and easy to use website and easy collection. Good prices too
5 januari 2026
Antwoord van Rapid Metals Ltd
Hi Gordon
I'm so happy to see you found the site easy to use and were happy with the service provided! Thanks for sharing your 5 star review, we really appreciate it. We look forward to being of service to you again in the future!
Regards
Natasha
Slow dispatch
We placed an order with three items on the order one of which was very urgent. It turned out that another of the items was out of stock and so rapid Metals held the entire order waiting for the third item to come into stock.
9 januari 2026
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi Justin
I'm sorry to see you have been disappointed with the service you have experienced. As we were unaware that you had an urgent deadline, we could not accommodate this with the items that were ready. We would usually wait for the entire order to be ready to send together, rather than splitting it, unless it was an extended lead time on a certain product. When it's only a day extra which was the case in this instance, we felt it would be best to keep the order whole and send it all once the outstanding item had arrived. I'm sorry if this caused you any further issues. If there is anything further I can help you with, please don't hesitate to get in touch.
Regards
Natasha
excelent service reasonable prices
excelent service reasonable prices
9 januari 2026
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi John
I'm really pleased to see you have been happy with the service and prices when shopping with us at Rapid Metals. Thanks for the 5 star review, we really appreciate it. If there is anything else you need, please get in touch or head to the website!
Regards
Natasha
Antwoord van Rapid Metals Ltd
Hi Ashley
It's great to see you have been happy with your experience with Rapid Metals, thanks for the great 5 star review. If there is anything else we can help you with, please get in touch, or head to the website!
Regards
Natasha
All material was in stock
All material was in stock, delivered on time & easy to place order.
24 december 2025
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi Neal
Thanks for the great 5 star review, we really appreciate the feedback. I'm glad to see you have been happy with the service provided, we look forward to being of service to you again in the future!
Regards
Natasha
The "Rapid" service isn't very rapid…
The "Rapid" service isn't very rapid anymore.
It used to be a couple of days at most.
The material is always on point and sized correctly though.
18 december 2025
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi Domonic
Thanks for the 4 star review, I'm glad to see you have been happy with the material provided. It's a shame the delivery/ collection time was a little longer than usual. We do aim to have orders ready within 1-2 days, but sometimes it can be up to the 4 working days depending on stock levels etc. I would always urge you to contact us and let us know if it's urgent and we can try to accommodate this whenever possible. If there is anything else I can help you with, please don't hesitate to get in touch!
Regards
Natasha
Trusted supplier to Ashland Engineering Ltd
We are a fabrication and machining business in Milton Keynes and often have a requirement for small sizes of assorted materials where buying in bulk does not make sense. Rapid metals stock a good range of materials; they cut to size and deliver promptly with good tracking information. For materials not on their website the sales team respond quickly to our RFQ's. Prices are reasonable for an online seller. Rapid Metals is now one of Ashland Engineering's trusted material suppliers and I would recommend them.
18 december 2025
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi Andy
This is so lovely to hear, we know there are lots of businesses like yours that don't need or want to order large quantities, so that's what we are here for!! I'm glad you have been happy with the service we provide and we look forward to your next order! Thank you for taking the time to leave us a great review.
Regards
Natasha
just took delivery of another small…
just took delivery of another small order, quick and prompt delivery Many Thanks
2 december 2025
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi Alistair
Many thanks for the 5 star review, it means a lot coming from a loyal customer. We are always happy to help so if there is anything else you need, head over to the website or get in touch!
Regards
Natasha
Quick turn round
Quick turn round. Order correct and safely delivered. The job has now been satisfactorily completed.
8 december 2025
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi Donald
I'm glad to see you have received your order in good time! Thanks so much for the great 5 star review, we really appreciate it! If there is anything else you need, please get in touch or head to the website!
Regards
Natasha
Convenient
Convenient, reliable & never failed me yet, cracking service!
3 december 2025
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi there!
What a lovely 5 star review from you, thank you so much! We really appreciate the feedback, it means a lot to the team. We look forward to being of service to you again in the future!
Regards
Natasha
Parcel not delivered yet it cost me £9…
Parcel not delivered yet it cost me £9 for premium courier service. Order was placed a week ago.
2 december 2025
Review zonder uitnodiging
Antwoord van Rapid Metals Ltd
Hi Luigi
I'm sorry to see you have not yet received your order from us. We received your order on 25/11/25 and it was dispatched on a next day service from us on 01/12/25 so should have been with you within the 1-5 working days we quote for delivery. It looks like it has been delayed with the courier. As we were unaware that you had not received the order, I will get in touch with the courier now and also provide you with an update on the ETA. i apologise again for the delays you have experienced and urge you to please contact us if there is anything else we can help you with.
Regards
Natasha
Antwoord van Rapid Metals Ltd
Hi Don
I'm glad to see you have had a great shopping experience with us here at Rapid Metals! We are more than happy to be of service to you and look forward to your next order!
Regards
Natasha
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