Wish I could give less than 1 star. Wore their Lilac Rose Devore Bias Maxi dress once and by the end of the night all of the stitching had come apart. Emailed customer service and was told that once t... Toon meer
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Terrible customer service! Ordered a dress online & they don’t offer refunds. Do not order from here, clothes are cheap quality. Sizing is off, runs really small. Need be size 6 to fit into dresses
Bedrijf heeft geantwoord
Shipping to the US quicker than expected! I ordered 2 dresses for an upcoming fall wedding. One dress fit well through main body, but straps were unfortunately too long (Brown Burnout Maxi Corset Dres... Toon meer
Bedrijf heeft geantwoord
First time ordering from this company. Fast delivery.Dress is beautiful. Excellent quality and very flattering. I’d say it’s made on the larger side (not a criticism btw just a wee pointer incase anyo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Rare London
Geschreven door het bedrijf
We are Rare London.
A design-led womenswear brand that is dedicated to bringing affordable luxury garments to our customers and stockists. Rare in name, Rare by Design. Our dedicated in-house design team curates quality garments from heritage styles to statement-trend pieces. We continue to be ahead of the curve to bring our customers and stockists the latest style and standout bestsellers.
Established in 2002, our brand is known for its quality occasionwear and partywear. We are here to cater to the bold with products that stand out from the crowd, like our customers, we are always here to make a statement with feminine silhouettes and bold style. We are here to empower - making all of our customers look and feel they're most confident.
For our latest looks and inspiration follow us @officialrarelondon on Instagram #STYLETHATSRARE
Designed to be Rare, Styled to be statement!
Contactgegevens
Unit 2, Century Buildings, Brunswick Business Park, Tower Street, L3 4BJ, Liverpool, Verenigd Koninkrijk
- customer.service@rarefashion.co.uk
- rarelondon.com
2,8
Gemiddeld
562 reviews
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Heeft 93% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I pre-ordered a sold out dress and it…
I pre-ordered a sold out dress and it was charged and delivered in a timely manner. Also, this dress is a designer dupe - the quality is outstanding and saved me a good $2,000
29 juni 2023
Beautiful Dress a couple threads broken
Good communication with shipping. Though the dress did come with a few of the fringes broken which was a little disappointing. The dress is beautiful.
28 juni 2023
Dress was poorly sewn
Dress was poorly sewn. Could be high quality if the draping of the fringe was correct.
28 juni 2023
My dress came in with a couple snags
My dress came in with a couple snags. I also had to pay duties on the dress so it came out much more expensive. It looks very obvious too.
27 juni 2023
Everything looked and fit just like the…
Everything looked and fit just like the picture. Delivery was a breeze!!!!
27 juni 2023
Bad experience
I’ve never received my order.
I paid to be delivered within 5 days max but 8 days passed and nothing.
They give me a tracking number but it’s written that my parcel has been collected but that’s it.
Customer don’t care
2 juli 2023
Quality of dress and time it took to…
Quality of dress and time it took to ship. I will be returning, so disappointed I really wanted this to work for my birthday.
29 juni 2023
worst experience ever
worst experience ever. will never be ordering from this site again. it’s not even worth my sending the item back and getting a refund that’s how much i don’t care to deal with this team again.
29 juni 2023
Beautiful dress!
28 juni 2023
Paying such a large import tax and…
Paying such a large import tax and paying the delivery too! I thought this would include the taxes! The dress was 80 Euros,plus delivery 16.50 and another 35.90 import charges! Would never order again! The dress was nice, but all the Extra charges has put me off ordering again! Companies like ASOS and Next and New look,pay those charges!!!
20 juni 2023
When buying from outside the UK custom…
When buying from outside the UK custom fees cost more than the dress. Had to send it back :(
20 juni 2023
Good fit, stunning colour
I needed a dress for a wedding and this dress was perfect! Delivery was quick and the fit was true to size. I received so many compliments but only down side is the glitter SHEDS...!!!
8 juni 2023
I liked most of stuff however a few…
I liked most of stuff however a few dresses did come up small and I’ve been trying to get access to my account so I can arrange a return with zero success and I find this very weird and upsetting. The re set password option doesn’t work.
6 juni 2023
Paying for postage both ways just puts…
Paying for postage both ways just puts me off,won't be ordering again
8 juni 2023
Very poor service...I have ordered two…
Very poor service...I have ordered two black dress got one and the other one still haven't receive and there is no proper reply from them neither got my refund
21 mei 2023
Hi I took the dress away to wear in a…
Hi I took the dress away to wear in a wedding in Dubai open when I got there and there is a pull at the bottom so couldn’t wear it very disappointed ☹️ can you please send me a new one !! I will send this back to you. Also received someone else package!!
18 mei 2023
Dress was so pretty and fast delivery
14 mei 2023
The dress fits perfectly
The dress fits perfectly, delivery was as promised 2-3 days. Very pleased
17 mei 2023
Good quality quick arrival
16 mei 2023
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