RaspberryPi.dk Reviews 447

Everything was good.. delivery done and all works great

Hos rpi.dk var jeg skrevet op på en liste for produktet Smartipi Touch 2 Case, så jeg kunne blive orienteret når produktet kom på lager. 26/3 2025 fik jeg en mail om at den nu var kommet og inden der var gået 3 minutter havde jeg bestilt den. Undervejs i processen så jeg at der var kommet 10 på lager. Dagen efter så jeg at varen manglede på lageret, og den besked vedblev at komme op. Jeg skrev til rpi.dk men der kom intet svar. Man kan jo ikke ringe til dem. 2/4 2025 fik jeg en meddelelse om at betalingen var refunderet og ker kommer problemet. At man ikke har varen på lager selvom man lige havde bestil den kan jeg leve med, men at der skal gå 1 uge uden noget svar på mine henvendelser er ikke i orden. Det er på den måde man mister kunder, og det sker også her. Jeg vælger at købe mine rpi produkter hos andre leverandører

Very fast delivery to Belgium, no problems.

Hyggelig og hurtig hjelp når det oppstod et problem. En liten forretning det er lett å like og som har et velfortjent godt rykte i sin nisje - anbefales!

Fast delivery and smooth customer experience! Direct contacts for the seller would be nice to reach the company faster :)

Chose them for "authorized dealer in Scandinavia". Placed the order 11. Feb, it was shipped the next day and got stuck/lost before arriving to Finland. After 2 weeks of waiting I got the Raspberry and the case from amazon.de (took 3 days! and was 30e less) After a month of waiting and exchanging mails they agreed today to refund but kept the €10.63 fee for delivery (non-delivery in fact).

P.S. Got the €10,63 refund separately the next day after this review

Rask levering til Norge med helthjem.
Proff side med alt man trenger til Raspberry Pi!

Pakken ankom rettidigt. Den indeholdte hvad jeg havde bestilt. Intet ødelagt undervejs. Bravo.

Fast delivery, all as ordered.

Hello, I'm from Lithuania. I bought the Raspberry Pi 5 16GB RAM version with a full set. I paid almost €600. Although the goods took a long time to arrive, because something inside took a while, once they were shipped, they arrived within five days. Everything works. The packaging is neat, it wasn't folded. The goods work as expected, no problems. I bought them because they are an "Authorized Reseller" and I was definitely not disappointed. If necessary, I will buy them again and recommend them to my friends. Have a good day everyone. Best wishes from Lithuania. :)

The shipped the product really quickly to the UK. When I emailed asking to add or cancel the order they kindly responded that they couldn't add to it because it had been shipped already but I could send it back for a full refund. I changed my mind and ordered the second item which also arrived quickly.
The only thing which worried me a bit was the response time to an email out of the four emails I sent. This was not really a problem because they said they would get back to you within 2 working days and they did. I guess I was spoilt with quicker response times on three out of the four emails.
all in all, I can say they were pretty brilliant with the everything. The HA Yellow and CM5 I bought have been assembled and is working perfectly.

I ordered a Home Assistant Voice device on dec. 20 2024. It was out of stock so but I received an email that it had shipped on jan. 13.
It never arrived and although I emailed them 3 times the only thing they let me know, on jan. 29, is that it's strange the package had not arrived and they would contact the carier. It's feb. 12 today and no response from them and still no delivery either. Stay away from this scammer, they don't deliver and communication is lousy.

I've ordered a Pi 5 on the 8th of January 2025. 10th of January I get a mail saying the package is on its way. All good so far, but then it begins..

No package shows up.. I've been in contact with them multiple times, the only thing they say is that they will contact the transporter. It's now been nearly a month since i placed my order, still no package... And no validation that they will sort it out.

For the future I would advise to stay away from this company, and purchase your Pi gadgets elsewhere.

I received the ordered goods, everything works fine.

Sortimentet er godt, kundeservicen kunne ønskes bedre.

Jeg havde en reklamation hvor et produkt var dødt ved modtagelse. Kundeservice hjalp, men desværre er kommunikationen utrolig langsom: Op til 48 timers responstid på mail er simpelthen for trægt til at give mere end 3 ud af 5 stjerner. Overvej om ikke det på lang sigt kan betale sig at ringe til kunden - eller tilbyd kunden mulighed for at ringe jer op ved reklamationer.

Det tog 3 uger før jeg modtog et erstatningsprodukt.

Super god oplevelse som altid. 👍Hurtig og dygtig respons pr. mail da jeg spurgte om vejledning, nem bestilling og kort leveringstid. Lige som det bør være. 🙂

Hvis jeg kunne gi' 10 stjerner, gjorde jeg det. Altid korrekte varer, altid behjælpelige med diverse spørgsmål. Sød og rar, Maja, kundesupport.

I order a couple of raspberry Items and received totally other products. When contacting the company, I get response email from the CEO

I received return label the wrong items and a correct new shipment of original order.

Best also to contact info@@jkollerup.dk in case of no direct response on raspberrypi.dk