Timely delivery, USA MADE !!!! Absolutely no odor, all other rope reviews sated petroleum products smell Quality is great, size / diameter was perfect for task needed (redoing cat scratching post).... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My orders have been received in a timely manner and I appreciate the consistency of the cord being the same each time I order. My purchase was for natural cotton macrame cord 5mm. I’ve also purchase... Toon meer
Bedrijf heeft geantwoord
Would have been helpful to know on first query that two small items ordered at the same time could arrive by different delivery services. In any event, both items arrive in timely fashion, in good con... Toon meer
Bedrijf heeft geantwoord
Tracking number I receive says Shipping Label Created, USPS Awaiting Item. Order should be shipped out at the earliest. Well it could be the carriers fault since the last and only scan was the day the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Ravenox
Informatie afkomstig van verschillende externe bronnen
Ropes, cord and hardware for any and every application.
Ravenox, one of the world’s leading manufacturer suppliers of ropes and cordage, caters to all rope requirements, offering the widest variety of cords at unbeatable prices coupled with fast and efficient service.
Why Choose Ravenox?
- Fastest Lead Times
- Free Samples
- Rapid Quotes
- Factory Direct Prices
- Small Minimum Orders
- Direct Manufacturer
- Certified Service Disabled Veteran Owned Small Business
Get Quote
Contactgegevens
2824 Anthony Road, 27215, Burlington, Verenigde Staten
- 1-844-627-5381
- customerservice@ravenox.com
- ravenox.com
Not a 10% discount for signing up.
I signed up for emails with the expectation of a 10% off coupon. When trying to use the coupon it stated that it was not valid for items in my cart. It was an order close to $200. I was disappointed that the coupon did not work.
17 maart 2024
Antwoord van Ravenox
Hello Donna, Thank you for providing feedback. Please note that discount offers state "Some exclusions apply". The Purple Martin bird products you purchased are excluded items. Thank you for your purchase. Regards, Customer Support
Great products
Timely delivery, USA MADE !!!! Absolutely no odor, all other rope reviews sated petroleum products smell Quality is great, size / diameter was perfect for task needed (redoing cat scratching post). Thx. Will order more
17 maart 2024
Antwoord van Ravenox
Hi Mark, Thank you for your excellent feedback about our Natural Hemp rope, which is not treated with any chemicals. We are pleased to hear that you "and your cat" are happy, and we look forward to serving you again. Thank you for your business! Best Regards, Customer Support
A little longer, a lot better
I was looking for a leash that is a little longer than the standard 6’ and that just feels good to use and hold. This leash fits the bill. I love the softness yet sturdiness of the rope and the weight is perfect, not too heavy, not too light. Plus it comes in so many great colors!!
7 maart 2024
Antwoord van Ravenox
Hi Andrea, We are thrilled to hear that the leash met your expectation. Our teams strive to provide the best experience possible for our valuable customers. Thank you! Best Regards, Customer Support Team
Shipping delay
Tracking number I receive says Shipping Label Created, USPS Awaiting Item. Order should be shipped out at the earliest. Well it could be the carriers fault since the last and only scan was the day the package was picked up.
18 maart 2024
Antwoord van Ravenox
Hello Francis, Thank you for providing feedback. Please note that this is a "carrier" issue. If we would have received communication from you prior to leaving this review, we would have been more than happy to provide the information listed below.
Your order was paced on Friday, 03/15 at 1:43 PM. The warehouse closes at 3:30pm, MON-FRI. We are also closed on weekends.
The package was picked up by USPS on 03/18, which means that it was "shipped in one business day".
Mail carriers are responsible for updating the tracking status, after the package is picked up from our warehouse.
Thank you for your order.
Regards,
Customer Support Team
Easy ordering and timely delivery.
15 maart 2024
Antwoord van Ravenox
Hi Jay, Thank you for taking the time to share your excellent feedback with us and the community. We are happy to hear that we met your expectations. Thank you for your support, and we hope to serve you again in the future. Best Regards, Customer Support Team
Everything was well labeled
Everything was well labeled, the issue I had was shipping cost more than the purchase
7 maart 2024
Antwoord van Ravenox
Hi Antonio, Thank you for sharing your feedback. Please note that we pay shipping costs up front and pass the costs on to customers. Thank you for your purchase. Best Regards, Customer Support
Antwoord van Ravenox
Hi Dawn, Thank you for taking the time to share your excellent feedback with us and the community. We are happy to hear that we met your expectations. Thank you for your support, and we hope to serve you again in the future! Best Regards, Customer Support Team
Received very promptly and exactly what…
Received very promptly and exactly what I needed.
6 maart 2024
Antwoord van Ravenox
Hi Jan, Thank you for taking the time to share your feedback with us and the community. We are happy to hear that you are satisfied! Thank you for your support, and we hope to serve you again in the future! Best Regards, Customer Support Team
Antwoord van Ravenox
Hi Karen, We appreciate the time you took to share your excellent feedback with us and the community. Thank you for your business. We hope to serve you again in the future! Best Regards, Customer Support Team
Easy ordering
9 december 2023
Antwoord van Ravenox
Hi Michael, Thank you for taking the time out to share your feedback with us and the community. We appreciate your support, and we hope to serve you again in the future! Best Regards, Customer Support Team
Antwoord van Ravenox
Hi Tina, Thank you for taking the time to share your feedback with us and the community. We are happy to hear that you are satisfied! Thank you for your support, and we hope to serve you again in the future! Best Regards, Customer Support Team
Loose twist made it not durable
The price was great and I was happy it was pure cotton, but the "weave" was extremely loose on all 5 rope toys. The first one I gave my 27lb dog was unraveled and destroyed within 30 minutes or so. Rope toys normally are the longest lasting and my dog will have them for weeks and weeks. I was just so surprised that they were not wound/twisted much tighter like typical rope.
27 februari 2024
Antwoord van Ravenox
Hello Elizabeth, Thank you for providing feedback. We regret hearing that we did not meet your expectations, as we consistanly receive excellent reviews for our handmade rope toys. Your feedback will be shared with the production manager, as our number one goal is to ensure that our valuable customers are satisfied. Thank you for your business. Best Regards, Customer Support
Customer service was great but assembly…
Customer service was great but assembly instructions were 1 star. Paper instructions enclosed were very confusing. Quality of paper instructions was terrible.
Cmon man.
21 februari 2024
Antwoord van Ravenox
Hello Lionel, Thank you for providing feedback. We are happy to hear that your customer service expericne was great.
We are disappointed to hear that you found the instructions terrible, as we have not previously received any negative feedback. Our intent is to make the instructions as clear and detailed as possible by labeling each part indivually A,B,C,D, etc, including detailed instructions. Thank you for your business! Best Regards, Customer Support
Fairly quick receiving of product
17 februari 2024
Antwoord van Ravenox
Hi Robert, Thank you for taking the time to share your excellent feedback with us and the community. We appreciate your support, and we hope to serve you again in the future! Best Regards, Customer Support Team
Reliable products & shipping!
My order was very timely, packaged very well and my items were as described on the website. The transaction process on the website was smooth and better than buying their products listed on Amazon, because it was a little less expensive.
I appreciate the professional service I received and would highly recommend Ravenox as a reliable source for Purple Martin products. Thank you!
24 februari 2024
Antwoord van Ravenox
Hi Greyson, Thank you for taking the time to share your excellent feedback with us and the community. We are happy to hear that our bird products worked well for your application. Thank you for your support, and we hope to serve you again in the future! Best Regards, Customer Support Team
The Company was quick to get my order…
The Company was quick to get my order out and product was exactly what I wanted ..Thank you
16 februari 2024
Antwoord van Ravenox
Hi Dee, Thank you for taking the time to share your excellent feedback with us and the community. We appreciate your support, and we hope to serve you again in the future! Best Regards, Customer Support Team
I love this company because simply put
I love this company because simply put, they make quality products ❤️❤️❤️❤️❤️❤️❤️ and my animals absolutely Love them!
22 februari 2024
Antwoord van Ravenox
Hi Irina, Thank you so much for your awesome feedback! Our teams work hard to ensure that our vaulable customers like you and your pets are satisfied. We hope your dog enjoys the rope ball and tug toys. Thank you for your business, and we hope you visit us again soon. Best Regards, Customer Support
Two of the hemp rope toys came apart in…
Two of the hemp rope toys came apart in less than an hour. Tighten the knots on any rope toy as they are not shipped pulled tight
18 februari 2024
Antwoord van Ravenox
Hello Jerry, Thank you for providing feedback. The pictures you provided us when customer support was contacted showed the ropes shreaded.
Since the rope is 100% cotton, it can frey or unravel, if dogs are allowed to chew on it. The dog toys are intended to be used for swing and toss, shaking back and forth or play tug of war.
Thank you for your business. Best Regards, Customer Support
Macrame Fun
My orders have been received in a timely manner and I appreciate the consistency of the cord being the same each time I order.
My purchase was for natural cotton macrame cord 5mm. I’ve also purchased the 3mm. The cord is soft, easy to work with, easily unwinds for cutting and looks great. I used the material to make wedding bridesmaids hoops and an 10 foot wedding backdrop. I highly recommend Ravenox cord for nice quality macrame hangings.
12 februari 2024
Antwoord van Ravenox
Hi Debra, Thank you for sharing your excellent feedback with us and the community. We are thrilled to hear that our macrame cord works well for your applications. We appreciate your support, and we hope to serve you again in the future! Best Regards, Customer Support Team
Antwoord van Ravenox
Hi Jenny, We are thrilled to hear that our product met your expectation. Our teams strive to provide the best experience possible. We hope you visit us again in the future. Best Regards, Customer Support Team
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