Michelle did a great job helping me pick the right Washer when mine finally died. She made the purchase easy and with her experience it didn't feel like she was trying to sell me what I didn't need,... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Furniture items are top quality. Salespersons are super. Everything is perfect until you get to willcall at the warehouse. The assoc behind the desk uttered 8 words. Hello, they will bring it to your... Toon meer
Bedrijf heeft geantwoord
Usually we go into the Orem, Utah store, but we ordered our dishwasher online. Within a day, we had the delivery and installation on our calendar and today, our lovely dishwasher was installed in reco... Toon meer
Bedrijf heeft geantwoord
I loved the delivery tracking and accuracy of the delivery window. I called the store to order, but the computer system was down. The agent told me that he would give a note to a sales person to cal... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Geschreven door het bedrijf
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Contactgegevens
693 E University Pkwy, 84097, Orem, UT, Verenigde Staten
- 801-227-8800
4,3
Uitstekend
272 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The fridge did not come with the…
The fridge did not come with the required hose. The website did not have any indication that i needed to add the hose as an additional item. When I called customer service, the woman lied to me. She said she was looking at the website. She said it was below the heading "do not forget". When I got on the site minutes later, I discovered the only thing under that heading was about 6 different warranty options. I was really irritated about being lied to.
16 februari 2024
Antwoord van RC Willey - Orem
Hi Christy! I apologize for the inconvenience you experienced with your online order. We will pass this information along to the appropriate department for internal review. Please call our online help desk at 888-584-5156, option 1 if you need further assistance.
The website is hard to work with on a…
The website is hard to work with on a cellphone and could be a little more user-friendly
8 februari 2024
Antwoord van RC Willey - Orem
Thank you for the review and feedback. We apologize that your experience with our Website on a mobile device has been negative and inconvenient. we will be passing along your feedback to our development team.
Everyone was very helpful and kind
3 februari 2024
Antwoord van RC Willey - Orem
Thank you for the 5-star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Delivery gone wrong
I asked for the dishwasher to be delivered into my home. It was delivered and left in my driveway for anyone to take it. So, it was left up to my husband to bring it in and up the stairs by himself. I will be thinking long and hard if I'll have something delivered again.
16 december 2023
Antwoord van RC Willey - Orem
I apologize for the inconvenience you experienced with your delivery. Our records do show that your Blue Rewards was returned for the inconvenience. We will pass this information along for internal review.
Antwoord van RC Willey - Orem
Thank you for your feedback on your overall experience at our Orem location and for choosing to shop with us! Hope you have a great start to your week Robyn!
Delivery was on time
Delivery was on time ! Very respectfull delivery Men !
Thank you!
30 december 2023
Antwoord van RC Willey - Orem
Hi Gayliene! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Excellent Service
Mark was very personable and happily showed us all our options for the product we were looking for. He was very helpful.
21 december 2023
Review zonder uitnodiging
Antwoord van RC Willey - Orem
Thank you for your feedback on Mark and for choosing to shop with us! Hope you have a great start to your new year!
Antwoord van RC Willey - Orem
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Antwoord van RC Willey - Orem
Thank you for the 5-Star review, we greatly appreciate your business and the kind words you had to share with us. have a wonderful weekend and Happy Holidays!
Easy ordering and pickup process.
14 december 2023
Antwoord van RC Willey - Orem
Bryan,
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
Hope you have a great holiday season.
We look forward to seeing you again soon.
The sales person went above and beyond…
The sales person went above and beyond to ensure our online order went through.
16 december 2023
Antwoord van RC Willey - Orem
Hi Melanie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Quick & Easy
From the time I ordered my washing machine online until we picked it up was less than 2 hours. It was there waiting and was quickly loaded for us. It was much better than waiting 1 week for delivery.
13 december 2023
Antwoord van RC Willey - Orem
Thank you for the 5-Star review, we greatly appreciate your business as well as the kind words you had to share with us about your experience. we hope you have a wonderful rest of your day and Happy Holidays!
Delivery guy was rude
The delivery guy was rude had absolutely no manners. I believe his name was Brian Ochoa ? I can’t remember but I’m sure if they look up the time and date my order was delivered they’ll see it. I definitely don’t want his taller partner getting in trouble since he was the most polite.… I got my Mom a washer here for Christmas as a gift I had it delivered I wanted her to have the full experience (instead of her or my dad installing it or picking it up) my mom greeted this short grinch politely and he looked bothered he even had to do his job to bring the washer down and pick up the old one. My mom was very uncomfortable in her own home that’s unacceptable. He’s been working for rcwilly for years, obviously RCWilly doesn’t give a rats ass about the customer service because I’m sure I’m not the only person who has complained about his attitude. If you don’t like your job get a new one. I will say that his partner on the other hand was polite and very kind and did most of the work he installed and uninstalled the washer and his responses weren’t rude or annoyed.
13 december 2023
Review zonder uitnodiging
Antwoord van RC Willey - Orem
We apologize for the inconvenience you have experienced. We will pass this information along to our delivery management so they can coach their teams. We appreciate your feedback.
Ease of purchase
The process of finding the item I needed and purchasing it was very smooth.
2 december 2023
Antwoord van RC Willey - Orem
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
Hope you have a great holiday season.
We look forward to seeing you again soon.
Great service.
23 november 2023
Antwoord van RC Willey - Orem
Thank you for the 5-Star review, we greatly appreciate your business, and we wish you a great weekend and Happy Holidays!
Antwoord van RC Willey - Orem
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
A 20% non-refundable charge
A 20% non-refundable charge (if returned) for a product “in stock” a few days ago and now a “special order”.
I’ll buy from Home Depot or Lowe’s. Simple no hassle return policy on the same product.
25 oktober 2023
Review zonder uitnodiging
Antwoord van RC Willey - Orem
Hi Russell! Some high end appliances can only be ordered via special order. We apologize for any inconvenience and confusion you have experienced. If you need further assistance, you can email us at customer.support@rcwilley.com.
I found the salesman exceptional!
I found the salesman, Kimball Strong, to be very helpful, friendly, and knowledgeable about the kitchen appliances. I went in with the intentions of buying a range and a refrigerator. I purchased both of these items as well as a new dishwasher and microwave! I couldn’t pass up the good deals and incentives! I never felt any pressure from him. I call that a good salesman! It was a positive experience!
29 september 2023
Review zonder uitnodiging
Antwoord van RC Willey - Orem
Hi DW! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
It was nice to be able to shop and buy…
It was nice to be able to shop and buy , and schedule delivery without having to call and speak to a representative... I've been a customer for about 8 years...
1 september 2023
Antwoord van RC Willey - Orem
Thank you for the review and feedback, we greatly appreciate the positive rating and the kind words and we hope you have a wonderful day!
Super easy online shopping
The online purchase option was super quick and easy. I have yet to make it over to pick up my things. But I'm sure it's going to turn out simple.
26 augustus 2023
Antwoord van RC Willey - Orem
Thank you for taking time to shop with us and providing your feedback on your online experience! Hope you have a great Monday!
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