Reach Mobile Reviews 604

They were very kind and helped me immediately! Highly recommend his chatting customer service experience.

good, easy service

Mihir was competent and patient as I asked all of my questions . I choose Reach as my new phone provider.
The girl that I chatted with first must have been new, because she didn't seem to have direct answers to my questions. Wisely, she gave me to Mihir who was great! Thanks Reach. I hope you will continue to be as helpful as you were today.

The customer support is just unbelievable. Reach treats their customers like people.......not numbers. I can't say enough about their customer service.

Mihir was super efficient in helping me activate a second line. Give them a raise

Resolved my issue quickly. Every time I have a glitch Reach customer service is so much better to deal with than the other guys.

Zakir was very helpful and extremely pleasant to speak with. They took the time to make sure I got everything I needed.

Awesome customer service. Easy and quick to do an online chat. Got a new line set up in a few minutes. I've always had excellent customer service with them!

Mayank gets 5 stars! He was attentive, answered my questions and took care of everything for me within a few minutes.

Several months in now using reach mobile, very happy with the price, and very happy with how easy it is to add a little bit of data if I need it.

Steffy is fantastic, great help.

Setup is fast and simple - the most painful thing was to get my account # from the previous company. Also much cheaper. No issues thus far. Very happy!

Mr Majis Rashid was extremely patient and useful giving me answers not only from your website but his knowledge

Activation and setup was incredibly simple and easy. Very grateful for the helpful customer service agent who was able to answer my one question regarding an extra SIM card we received.

I had some questions, got them answered. Great service!

I had a live chat with Mihir Makkar. I was having trouble with an error message when I used the Reach app on my phone. Mihir had some good thoughts about how to resolve this, was very helpful and patient with me. Ultimately, he had to pass the issue on to their tech department. In a day or so, they did an update to the app. Mahir let me know to re-install the app and log in. This fixed my issue! I am very appreciative for expediency and attention to my issue. And most happy that they were able to solve the problem!!

Let me say first and foremost that we are loyal Rach Mobile customers. Their service and their product have been exceptional. They have helped us through several difficulties or needs with swift solutions and very good communication and service. Most recently, we were having a rather unique problem with the Reach App on one of our iphones. They solve this unique problem fairly quickly, which was no easy task, I suspect. We have found the staff of REACH MOBILE to be consistently very helpful and able and willing to find solutions to our requests.

Chat was super-responsive. Sheetal was prompt, answered my questions, and helped me with hypotheticals about possible plan use so I could choose the best value.