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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The products I get from Real Foods are always great, whether it's my regular order or something special. In recent years their delivery has improved and is now equally great.

Beoordeeld met 5 van de 5 sterren

I wanted a product I can no longer buy locally, but because I am on an "offshore island" (only 3 miles from the mainland and normal charges apply with Royal Mail and many couriers!) the delivery charg... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Superb experience! Real Foods were very helpful to me, this being my first order from them. Goods were collected on the Friday and to my surprise the parcel was delivered on the following Monday mo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fitness- en voedingsservice
  2. Online voedselbezorgdienst
  3. Apotheek
  4. Supermarkt

Informatie afkomstig van verschillende externe bronnen

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,5

Alle reviews

(4.832)

85 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Easy to order via website

Easy to order via website. Good updates and info as to when shipping and delivery take place. Excellent product.

23 oktober 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for taking the time to leave a review with us and for the kind words!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, great products, fast shipping, great communication

1 oktober 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you!

Beoordeeld met 5 van de 5 sterren

Good first experience

First time I've used Real Foods company, a friend recommended the pomegranate juice for quality and value for money. Best quality I've tasted and cheaper than Amazon for 6 x 946mls even with delivery charge!!! Will be ordering again in due course. Ordering was easy and delivery came within 3 days, very acceptable.

22 oktober 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for taking the time to leave a review!

Beoordeeld met 1 van de 5 sterren

Terrible customer service

First order delayed as items out of stock. 2nd order had one item out of stock so received an email "held for 7 days". 2 weeks later still no order or further correspondence.
I contacted them and was informed they were holding as " I hadn't paid as the paypal payment hadn't 'been successful 'when I ordered ". Could they not have informed me instead of waiting 3 weeks for me to contact them asking where my order was.
I have cancelled the order and won't be shopping with Real Foods again.

21 oktober 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

We do apologise for this mistake and for not contacting you sooner. There was a technical error with your order which caused it to escape our normal processing systems. That has been rectified and hope you might try us again.

Beoordeeld met 5 van de 5 sterren

Had the products i like at a good…

Had the products i like at a good price, they were short of stock but communicated well and gave me delivery options and now I've got everything i need. Will order again.

20 oktober 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for taking the time to leave a review with us.

Beoordeeld met 5 van de 5 sterren

Real Food company is great.

Real Food company is very reliable and high quality of products. Customer service is very friendly, helpful and professional. I highly recommend this company.

18 oktober 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for taking the time to leave a review for us, it is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Well packed

Well packed, on time delivery

10 oktober 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you!

Beoordeeld met 5 van de 5 sterren

Exceptional Choice and Quality

Their recipes are great and it’s really easy to put the required ingredients in your basket, and only the quantity you require. Cutting down on waste in your cupboards.
Excellent range of products, that aren’t found in the major supermarkets.
Products arrive well packed, with good ‘use by’ dates.

18 oktober 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Mixed bag

They had what I wanted, fresh, organic turmeric. Sadly a lot of what turned up was very small pieces, a nightmare to peel and pretty much guaranteed to rot if planted sadly. Some bits were great, it's just 50% of the weight wasn't great.

15 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good service

It always arrives promptly and is very well packaged

10 oktober 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for taking the time to leave a review!

Beoordeeld met 5 van de 5 sterren

Very efficient service

The items I ordered were dispatched within a couple of days and were delivered without any issues to my home. I place orders intermittently with Real Foods because they stock items that I would have difficulty finding elsewhere and I appreciate the level of service they offer.

5 oktober 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for taking the time to leave a review, we really appreciated this. We are glad to hear you are happy with the service we provide.

Beoordeeld met 1 van de 5 sterren

Not happy

Not received my order after it being placed a week ago on Monday. I have tried to ring you, filled in a form on your website and emailed you with no response. The last order my ginger was mouldy. You did refund me but this is now my 3rd order and you send me an email to review you yet I haven’t even received my order!!!!!! Bb

5 oktober 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

We do apologise for no response, unfortunately at the time of you contacting us we were closed for the weekend, we did speak to you on the Monday and arranged a redispatches of the missing order as requested.

Beoordeeld met 5 van de 5 sterren

Great range, easy ordering

Real Foods has a great range of produce. The ordering process is easy given the number of items there are in stock. The staff are friendly and helpful. They are excellent about advising about stock levels and provide choice of waiting to complete the order. Items arrive quickly and well-packed. Ther

20 september 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

We are always happy to hear that customers enjoy the range of produce we offer and the service we provide. Thank you for taking the time to leave a review, we really appreciated it.

Beoordeeld met 5 van de 5 sterren

Great products, great prices, great service

Have always delivered excellent products at excellent prices. Top service that's been consistent for years. Keep it up!

25 september 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for leave a review, we really appreciate you taking the time to do this. We are glad to hear you are happy with the service we provided.

Beoordeeld met 5 van de 5 sterren

Would recommend

Would recommend
Top notch wines, good range of quality herbs and spices. The lemongrass and lychee kamboucha is delicious!
Everything is very well packed.

21 september 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for taking the time to leave a review, it is always appreciated. We are glad to hear you are happy with the products and service we provided.

Beoordeeld met 4 van de 5 sterren

Good customer service

My PayPal payment did not go through for some reason and I was emailed and asked to contact customer services to complete the order. It was very difficult getting through to them by phone but I eventually emailed and they called me back a couple of days later. In order to pay through PayPal I had to cancel and then resubmit my order but once payment was taken the goods were sent out the same day.
Despite there being a problem, customer service were friendly, helpful and dealt with things quickly and efficiently.

16 september 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for taking the time to leave a review with us, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

Good web site, good purchase

Good web site, easy to use, products clearly displayed and itemised.

10 september 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for taking the time to leave such a wonderful review, it is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

First order and definitely not the last

First order and definitely not the last. Great communication from the team and items arrived in good condition. Hasta la vista!!

3 september 2024
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for taking the time to leave a review, it is really appreciated. We are really glad to hear you are happy with the service we provided.

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