Rebus - Trusted Mortgage Advice Reviews 

518
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Neezam and his team went above and beyond to help me secure my mortgage. They kept me updated throughout the process, explained everything clearly, and made what could have been a stressful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If there is any thing more than 5 star, should be rated to Rebus. From getting my AIP and Morgage approval, Hassan has been wonderful, broker,he knows what to do at every point, he is dedicated to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Second time using Rebus and both times have been spot on. Special mention to Abbie and Rhys, both have been very helpful and considerate, regularly in contact with updates. Thanks Abbie and Rhys!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very excellent team. kind, helpful and quick. Very Greatful for the service i got. Will definitely recommend others. Special reference to Lee Gathercole. Thank you

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Financieringsmakelaar
  3. Financieel adviseur
  4. Tussenpersoon voor levensverzekeringen

Geschreven door het bedrijf

Rebus is a dedicated financial advising firm that works to provide all our clients with the highest-quality mortgage advice and ensure that you are fully protected so you can keep up with repayments on your mortgage. Based in Cambridgeshire, we operate throughout the UK, we help our clients in various ways, including face-to-face and on the phone depending on their circumstances. We pride ourselves on our expertise in the mortgage market. Our strong banking relationships ensure high success rates and products for every client.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

518 reviews

5 sterren
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4,9

Alle reviews

(518)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Perfect service from Rebus…

My experience with Rebus and in particular Neezam and Joy has been second to none. Firstly, Neezam was able to get us the mortgage we needed to get our forever home, which to be honest I didn’t think it was possible for a number of reasons and curve balls which were thrown at him but he managed a mortgage in principle within a day I think and then the full offer within no time at all. Then from then on, be it explaining everything step by step as we are not familiar with the whole process, to arranging surveys, life insurance and also hurrying up the solicitors (which was a constant at one point) I really cannot fault them…. even if I was being really picky I can’t think of anything that they could have done to improve our journey. It’s a stressful enough thing buying a house but it strangely gave us confidence that everything was going to work out well knowing they were in our corner. And they did all of this extra services even after they were paid which is just unbelievable service. It really shows they care and that these guys are more than just mortgage advisors. I have already been recommending them and I will be using them for all of the remortgaging that we will need. I’ll be forever thankful to them.

18 oktober 2023
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Matt,

Thank you so much for your detailed review, it means so much to us! We are so pleased to hear you felt supported by our team and would recommend us to others. We look forward to helping you remortgage in the future!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Amazing services!

I am a bit late in writing this review but that is because we have been super excited about moving into our new house! Rebus has offered amazing services from start till end.

I had already been in touch with lots of mortgage advisors before contacting Rebus. Being new to the UK and the entire mortgage process made me really confused. Lee and Joy have been absolutely wonderful in making me comfortable with the entire process.

I am amazed at how easy everything turned out to be. I am really thankful to you guys for your support throughout and for answering all my questions and concerns no matter how irrelevant!

Highly recommend Rebus for everyone who is new to mortgage!

8 augustus 2023
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Abdul,

Thank you so much for your 5 star review, we really appreciate your kind words! We are so pleased to hear you would recommend us to others too.

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

First-time Mortgagers

It was our first time taking out a mortgage and we had absolutely no clue on what to do but we had the pleasure of having Ben Taylor and Joy Ayres as our advisors and they did not fail at all in helping us understand and getting us through it! Honestly the best team you could ever wish for! All and any questions were answered, it was completed within the time-frame. They were even on-call for any updates as we were excited. Anything you need, they will provide.

Thank you so much Ben and Joy!

9 oktober 2023
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Hi Richard,

Thank you so much for your 5 star review! We really appreciate your feedback and are so pleased to hear you have been impressed by our team.

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Ben has been so helpful in providing…

Ben has been so helpful in providing mortgage overpayment advice well ahead of remortgaging. I will definitely be returning to Rebus for my remortgage.

14 september 2023
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Antwoord van Rebus - Trusted Mortgage Advice

Hi Bea,

Thank you so much for your feedback, it is really appreciated!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Ben is Amazing!!

As first time buyers we were nervous and unsure how the process works. We came across Rebus online and thought we would enquire. We spoke to a lovely gentleman called Ben and now 2 months later our mortgage has been accepted. We can’t thank Ben enough he truly is amazing at what he does and I would recommend him to anyone. He was so attentive and helpful and always there if we needed him even if he wasn’t at work! We were so lucky to have him help us and the whole process has just been so smooth, quick and stress free. Thanks Ben!!!

17 september 2023
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Antwoord van Rebus - Trusted Mortgage Advice

Hi Jessica,

Thank you so much for your 5 star review, we really appreciate your feedback! Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

Best of the best

Just the best recommendation for all this team! Communication was excellent, very responsive and works very quick! Thank you for all team!

13 september 2023
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Hi Giedre,

Thank you so much for your kind words! It is great to hear you felt the communication from our team was excellent and would recommend us to others.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

Brilliant Mortgage advisors

We had 2 people doing our remortgage, every question we had was answered by their wonderful team. The people looking after us were Neezam and Joy. They have been wonderful help and getting everything sorted.

12 september 2023
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Fawzia,

Thank you so much for your feedback, we are so pleased to hear you have been impressed by our team! Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

Knowledgeable and friendly team

Knowledgeable and friendly team, followed us all the way through the house purchase and liased with other parties regularly. Got things sorted quickly when we needed it. Will use again in future when we have to renew our mortgage. Thanks Rebus!

7 september 2023
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Liz,

Thank you so much for your 5 star review!
We are so pleased to hear you felt supported by our team and will use our services again!

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

If only all companies in the UK were like Rebus

Literally, it is the only company (not only in the property market) that has provided such an amazing experience and support.

Starting from the initial consultation up to the mortgage procedures.

One of the "extra-bonuses", Lee and Joy helped find a proper Solicitor (best in class experience) and were with me during the whole journey, even chasing property agents and seller's solicitors.

It's pretty much the feel of a VIP-Premier-Assistant rather than just a mortgage broker.

If I could, I'd rate Rebus 6 out of 5.

Cannot recommend Rebus more.

8 september 2023
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Eug,

Thank you so much for your 5 star review, we really appreciate your feedback! It is great to hear you have been impressed by our team and would rate us 6 out of 5 if you could. If we can assist again in the future please don't hesitate to contact us.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

Neezam and Joy were a fantastic team to…

Neezam and Joy were a fantastic team to work with in securing our first ever mortage. Endlessly patience and great communication we have already recommended to friends looking. Thanks so much! Sam & Lizzie.

23 augustus 2023
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Sam,

Thank you so much for your 5 star review! We really appreciate your feedback!
We are so pleased to hear you felt supported by our team and already recommend us to others!
Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

A huge thank you to Neezam and Joy for…

A huge thank you to Neezam and Joy for making the mortgage process easy and stress free.
Great communication throughout, updated and kept in the loop every 2 days.
I cannot recommend them enough!!

28 augustus 2023
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Antwoord van Rebus - Trusted Mortgage Advice

Dear JS,

Thank you so much for your 5 star review and kin words! We really appreciate your feedback!
Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

Fantastic Service

Neezam and Joy were so helpful through the whole process. I am a first time buyer and they made the process as smooth as possible and stress free. Thank you so much for everything.

24 augustus 2023
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Katerina,

Thank you so much for your 5 star review! We really appreciate your feedback!
We are glad to hear we made your move less stressful for you.
Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

Incredible Knowledge and Support - Top Tier Team

Neezam and team have literally single handedly enabled our extremely stressful move. To clarify we were the ones stressing they were cool as a cucumber and the most helpful and supportive influence throughout. If there is a higher being Neesam and his team were heaven sent.

We felt prioritised, we were guided, heard, understood and steered when needed

Hands down we would recommended Rebus to everyone and all who will listen. Without hesitation they will be who we use when our children buy their first homes. Our trust in them is immense and wholehearted.

Throughout the process we received the highest level of expertise, professionalism, knowledge, graft and kindness.
Literally from the very first interaction right up until the day we completed and had the new house keys in our hands they checked in and were reassuring and compassionate.

Forget 5* highly recommend they deserve 10*

26 juli 2023
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Nia,

Thank you so much for your 5 star review and your kind words! We really appreciate your feedback!
We are so glad to hear we have made the process of buying your new home less stressful for you, we hope you're settled well.
Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

10/10 AMAZING

Considering this was our first time applying for a mortgage and buying a house - we were made to feel nothing but ease. Everything we asked to Lee was answered straight away! No making us feel stupid for not knowing. Always helped to find us the best deals for what we needed. Nothing was too much trouble.
Very helpful, polite, always kind and fitted in around our crazy scheldue.
We will definately be coming back & using Lee’s help again.
A big thank you! You have been amazing! And a thank you to Joy too - for also being so kind & helpful during this stressful period.
They even surprised us with a wonderful house bundle when we moved in - which was so kind & very much needed haha!
Couldnt recommend a better company! Forever grateful.

From Liv & dan :)

30 juni 2023
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Olivia,

Thank you so much for your 5 star review! We really appreciate your feedback!
We are glad to help our clients in the process of buying their first home and make it less stressful for them. We hope you're settled well in your new home!
Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

Highly recommend Rebus....

My experience with Rebus has been nothing short of fantastic! My mortgage was coming up for renewal in the next 6 months, and with all the uncertainity with interest rates I contacted Neezam for some mortgage advice. Neezam was extremely knowledgeable and walked me through the whole process to try and find me the best deal. He managed to secure me a rate I would have been unable to get on my own and it was approved in just over 10 days. Once my mortgage had been submitted, Joy kept me updated every step of the process and was never left wondering the status of my application. I would highly recommend Rebus to anyone looking for a mortgage, in particular Joy and Neezam who were brilliant throughout. Thank you again!

25 juli 2023
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Sophie,

Thank you so much for your 5 star review! We really appreciate your feedback!
We are so pleased to hear you were impressed by our professional team.

Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

Fantastic tailored service

Neezam has been absolutely fantastic guiding us through the process of buying our first home, so much more than just helping with our mortgage application. He helped tailor our mortgage protection to ours specific needs and was always prompt with detailed responses when required. We really felt confident that Rebus were there if we needed to ask anything. We appreciated Joy providing us with regular updates from the solicitors and being the go between when needed. All topped off by a care package when we moved in! Thank you team Rebus :)

3 juli 2023
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Catherine,

Thank you so much for your 5 star review! We really appreciate your feedback!
We understand how overwhelming the process of buying a new house can be and we are always doing our best to help our clients through the process to make the experience less stressful. Hope you're settled well in your new home!
Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

Neezam and Joy were brilliant

Neezam and Joy were so helpful through the whole process. Cannot fault the service at all. Neezam was on call through the whole purchase even at 9pm at night when I needed my home insurance sorted. Would highly recommend Rebus for anyone’s mortgage needs. Thankyou so much for everything!

23 juni 2023
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear James,

Thank you so much for your 5 star review! We really appreciate your feedback!

Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

Fantastic Experience

Fantastic service from cradle to completion :-)

The team at Rebus were very quick to respond to any queries and were extremely attentive when we really needed them. The process from a legal end was terrible for us the only element of our house move that was seamless was the work completed by Rebus.

A credit to the industry, there are still some companies out there that pride themselves on CS and these guys are 100% that.

3 juli 2023
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Luke,

Thank you so much for your 5 star review and your kind words! We really appreciate your feedback!

Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

Beoordeeld met 5 van de 5 sterren

Pricey but worth every penny

Rebus was excellent at every point of the journey to buying my first home. The process was explained simply and all of my questions were answered in detail, transparently and we were able to have a laugh which is always a win for me! Both Neezam and Joy did everything they said they would do, simply, quickly, and with no stress to me. I trust them and will continue to use Rebus in the future.

15 mei 2023
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Samantha,
Thank you so much for your 5 star review! We really appreciate your feedback! We are glad that we were able to help you buy your first home stress free! Please don't hesitate to contact us if we can help again in the future.

Kind regards

Team Rebus

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