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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great concept and execution. I’m constantly jumping between meetings in the city and relying on my phone for emails and maps. With this subscription, I just grab a battery, charge on the go, and retur... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So glad I found this app! It's incredibly easy to use. I just scanned the code, got the battery and dropped it off at a different station near my subway stop on the way home.The power bank was fully c... Toon meer

Beoordeeld met 1 van de 5 sterren

Recharge.city promised prime NYC spots and "guaranteed returns" for my portable chargers. I paid upfront - zero stations installed, zero communication since. Their app shows fake locations, support gh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Recharge.city cold-called me, promising to install and maintain premium mobile phone charging stations in high-traffic Manhattan businesses. It sounded like a great opportunity. I paid $17,0... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudelijke apparaat verhuurder

Geschreven door het bedrijf

We are the provider of device-charging services intended to encourage the economy, where goods are shared instead of compulsively bought and abandoned. The company's power bank rental service offers freedom and convenience for people as they can charge their phones anywhere, anytime without having to leave their device behind or worry about cables.


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

80 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

So glad I found this app

So glad I found this app! It's incredibly easy to use. I just scanned the code, got the battery and dropped it off at a different station near my subway stop on the way home.The power bank was fully charged and had all the built-in cables.10/10 experience

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great concept

Great concept and execution. I’m constantly jumping between meetings in the city and relying on my phone for emails and maps. With this subscription, I just grab a battery, charge on the go, and return it at another location. Works perfectly every time.

3 juni 2026
Review zonder uitnodiging
Logo Recharge.city

Antwoord van Recharge.city

Thanks so much for the awesome feedback! That’s exactly how it’s meant to work. If you ever need help, in‑app support’s here. See you around the city!

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Beoordeeld met 1 van de 5 sterren

Borderline fraudulent service

This is a borderline fraudulent service that, through a really shitty and deliberately misleaning app UX, will charge your credit card ($15-20 to charge a phone...insane) without you explicitly consenting to paying for the service. This company must sit somewhere in the grey zone between a fraudulent business and a legitimate company. I hope this company dies an expensive death

23 januari 2026
Review zonder uitnodiging

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Beoordeeld met 1 van de 5 sterren

If I could give this zero stars I…

If I could give this zero stars I would. I was in New York using their rechargers. When I went to return, I followed their app. It brought me to a FUZe station. I had to catch my train so I left my recharger there. I figured that since the app brought me there, it would be OK. However, this company continues to charge me although I have written several emails to them. They just ignore my emails most of the time. I will never ever use their rechargers again.

22 februari 2025
Review zonder uitnodiging
Logo Recharge.city

Antwoord van Recharge.city

We’re sorry to hear about your experience. However, Recharge chargers can only be returned to official Recharge stations shown in the app. FUZe stations are a different service with different hardware, and unfortunately chargers from one company cannot be returned through another company’s station.

The app clearly shows the return location and station branding, and there is also an option to mark a charger as lost directly in the app if you’re unable to return it in time.

We understand rushing to catch a train can be stressful, but leaving the charger at a third-party station does not complete the rental, which is why charges continued. We’re also sorry if our support responses felt delayed — that’s not the experience we want customers to have.

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Beoordeeld met 5 van de 5 sterren

Super Easy Passive Income

Super Easy Passive Income! I love that I’m making extra money just by having these chargers in my café. It didn’t cost me a thing to set up, and now they’re bringing in new customers who grab a charger and stay for coffee! As a GM, I really like the whole idea behind Recharge City — plus, their team is super friendly and easy to work with.

4 november 2025
Review zonder uitnodiging

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Beoordeeld met 1 van de 5 sterren

A Complete Scam - Stole $17,000 for Phone Charging Stations

Recharge.city cold-called me, promising to install and maintain premium mobile phone charging stations in high-traffic Manhattan businesses. It sounded like a great opportunity. I paid $17,000 upfront for the equipment and locations.

They vanished immediately after the payment cleared.

When I finally read the reviews, I was shocked to see my exact story repeated everywhere. I was even more surprised to find a few positive reviews from business owners. I now suspect Recharge.city paid a handful of places to install their units, purely to make the scam look legitimate and lure in bigger investors.

Do not be fooled. This company is a ghost. If you're skeptical, challenge them to a video call from their claimed Manhattan office address. They can't, because it's fake.

They are sophisticated con artists. I lost $17,000. Learn from my mistake and avoid them completely.

2 juni 2025
Review zonder uitnodiging
Logo Recharge.city

Antwoord van Recharge.city

Hello. Our company officially operates a network of more than 1,000 stations in NYC. We operate strictly within the framework of the law. Accusations of fraud without supporting facts constitute defamation. Please provide your name and phone number so we can investigate the matter. Otherwise, this review will be reported to the Trustpilot moderation team for removal due to the spread of false information

Beoordeeld met 5 van de 5 sterren

I’m the GM at 5 Bars in NYC

I’m the General Manager at 5 Bars in NYC, and after trying several different brands of portable charging stations, I can confidently say that Recharge City is the best option for us. We had bad experiences with other competitors — many customers complained about being charged $50 in a single day after using their app.

With Recharge City, it’s completely different. Their system allows customers to keep the battery for up to two weeks without unexpected charges, that’s way better

For a business, it’s also a great marketing tool — we can add our menu, promote happy hour offers, and reach more people by the visibility this machine provides. It’s been a win-win for both us and our customers.

17 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Recharge.city promised prime NYC spots…

Recharge.city promised prime NYC spots and "guaranteed returns" for my portable chargers. I paid upfront - zero stations installed, zero communication since. Their app shows fake locations, support ghosts you, and my money’s gone. A total scam. Avoid and report them to the FTC and your bank ASAP.

11 december 2024
Review zonder uitnodiging
Logo Recharge.city

Antwoord van Recharge.city

Hello. Our company officially operates a network of more than 1,000 stations in NYC. We operate strictly within the framework of the law. Accusations of fraud without supporting facts constitute defamation. Please provide your name and phone number so we can investigate the matter. Otherwise, this review will be reported to the Trustpilot moderation team for removal due to the spread of false information

Beoordeeld met 1 van de 5 sterren

Scam

They are basically tele scammers. Surprise to see the number of positive reviews here. I bet no one have made any money with these charging machines. Pity that this company is allowed to operate in our country.

23 oktober 2024
Review zonder uitnodiging

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Beoordeeld met 1 van de 5 sterren

This company scammed me out of $7000…

This company ripped me out of $7000 promising a steady income and ROI in a few months. I tried to contact them afterwards and even visited the address which is mentioned on their website, but it turned out that no such company exists there. Upon doing my own research, the company turned out to be a fassad which only exists on papers.

20 maart 2025
Review zonder uitnodiging

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