Ordered an item that arrived with different dimensions than advertised. Shared clear photos with the customer service team and asked that the larger size option be sent as a replacement. Finally, afte... Toon meer
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I ordered some Hertford College Oxford stickers in Nov 22 for a special occasion. I needed them before 17th Dec 22. Told 6th Dec delivery. Then 15th Dec delivery. Still not arrived. CANNOT get hold o... Toon meer
Redbubble has a fake reviews for every product, thousands of reviews are generated automatically for every items when the freelancer artists uploads their shabby works.. They also suspend the artist a... Toon meer
Complete ripoff placed order for Gadolphin Baseball Cap £28.62 +postage total cost £31.61. Rebubble stated cap to come from America which I do not believe there was no evidence on package.also cap ch... Toon meer
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Can't get in touch with them!!!
have just bought a card with Redbubble but realised I needed to check there will be a spare envelope because it's for a birthday. I cannot for the life of me contact them to check this! Every question/query is a drop down pre worded question and not applicable! GRRRR
Redbubble’s Return Policy Caught Me Off Guard
Just a heads-up: Based on my personal experience, Redbubble’s return options appear to be limited to exchanges or store credit rather than refunds to the original payment method. If that works for you, great—but it’s worth knowing before you buy, especially since many other retailers offer full refunds in this day and age.
I had purchased from Redbubble once a few years ago without any issues, but I never needed to make a return, so I wasn’t familiar with their policy. This time, when I went to initiate a return online, I was surprised to see that the only options were an exchange or store credit—neither of which I wanted.
I initially went to Trustpilot to leave a review about my experience, and while there, I noticed that I wasn’t the only one who was caught off guard by this policy or had issues with it. In hindsight, I should have checked the return policy before purchasing, but I didn’t expect this to be a concern.
Personally, I find this return policy to be outdated, especially in this day and age when most retailers offer refunds. I would have preferred a refund option, particularly when the item didn’t meet my expectations. Lesson learned!
Terrible customer service
Terrible customer service, wanted something really unusual as a gift, big mistake I have been waiting 4 weeks for a delivery, asked for money back no joy as for trying to contact the company forget it, I had to do it through Facebook..
Zéro étoile pour ce site.
Zéro étoile pour ce site.
Commander 2 posters pour un anniversaire.
La qualité est honteuse. C'est vraiment se moquer, bref, une arnaque.
N'achetez pas!
Et en plus, j'ai voulu me connecter le jour de la livraison, impossible.
They will profit from your design but…
They will profit from your design but won’t pay you. They already take a commission from your design when it's sold, and now they will charge you $3 per month. They've also limited your payout to $20, which means if your designs are only earning $3 a month, that amount will go entirely to them, on top of the commission they're already taking. It's greedy and ruthless towards small designers.
I just recently signed up and started…
I just recently signed up and started uploading my own art, and completing the task that they said I had to do before I could sell my art. I was trying to update my payment info (which is one of the things you need you to do if you want to get paid), and every time I tried they would send me an error message. I tried another one of my accounts and bam!!! after everything seemed good to go, they suspended my account. The part that really irritates me is they never tell you why your account is suspended, so you don't get a chance to rectify the problem. I'm sure they suspected fraudulent activity but they couldn't even be bothered to tell me that in the email they sent me. If they had real people instead of bots working in their customer service support I am sure the issue could have been resolved quickly, but no. I forgot to mention that even if you appeal the suspension the process could take up to weeks before you get a response, and that's if they look at your appeal in the first place. Don't waste your time with this site.
The overall quality of their products…
The overall quality of their products is good,the greatest problem is the customer service and the extraordinary delay of delivering,plus the shipping cost which is separated for each item you choose,this should be fixed in my opinion.
Appealed they declined
Started to upload my orginal artwork (ALL ORGINAL) and then got suspended. Appealed they declined.. no specifics were given just (it may be this or that).
Used to be good...
Had been with Redbubble for years. I still have some of their earlier T shirts, the prints still good even after 15 plus years but of late the quality has gone. A recent T shirt completely lost its print after just a few weeks. What really bothered me though was when they started asking for more money from their artists if they were not generating enough business, a truly shameful experience and one that proved without a doubt in my mind that a once good and ethical company now only cared about profit. The terrible score RB has on trust Pilot really says it better than I can. A real shame. I deleted my account.
Incompétence ou malhonnêteté?
Je regrette qu'on ne puisse pas mettre d'étoile du tout!
J'ai commandé deux mugs le 23 décembre, un seul est arrivé. Malgré mes relances, aucune réponse. Vous qui passez par ici, fuyez ce site!
Site non professionnel. A fuir…
Première commande reçue dans les temps et conforme. Seconde commande non reçue. Pas de nouvelle du vendeur. Heureusement PayPal se charge du remboursement. C'est fini pour moi avec ce site.
I worked as designer with this company…
I worked as designer with this company for a few months thinking this would be a good opportunity to increase my income, however, the account management fees they take are based on monthly sales, I earned them an absolute fortune compared to the pittance they paid me. Avoid signing up with them, they will take as much from you as they can. An utter disgrace.
Rubbish Customer Service dept. Unless you like communicating with a Robot.
I purchased some leggings for my Granddaughter’s Christmas present. The quality is shocking with several failures in the stitching. On trying to return them they can’t find my email address and don’t recognise their own order number.
Trying to talk to a human being is impossible.The only phone number available is in Melbourne, Australia. No thanks.
This is the first and needless to say last time I will ever use Redbubble. The experience has cost me £40 gbp. A thoroughly unprofessional outfit when things go wrong.
Talking to Robots that just send you round in circles is in my opinion not good customer service.
Printed graphic on the shirt didn't last 9 months.
I bought three graphic tees in the same order. The graphic printed on all three of them is flaking off. On two of them, the graphic after 8 months looks as if the shirt is 30 years old - 80% flaked off. The third shirt was hardly worn, so the graphic is mostly intact. However, it is noticeably beginning to flake off. Absolute garbage company for Graphic Tees. From my experience, you will most likely regret buying from Redbubble. I have older graphic tees from other companies, the graphics are holding strong.
Shady Business
This was my 1st time using Redbubble and my last. Shopping for xmas I saw item that I thought would be great that was to be delivered by Xmas. As christmas grew near, I became nervous not having received product.. I sent several emails and Facebook messages only to be flat out lied to that it would arrive by Christmas, Looking thru tracking I noticed they stated item was shipped and yet it wasn't picked up until 3 days later and on a Friday none the less. I'm very upset at Noone giving attention to detail or looking into it rather than lieing to my face. I even stated that in case they never heard of it 2 day priority mail is an option. They clearly knew before item left that it would not arrive on time and chose to do nothing. I haven't received item but I'm more than willing to bet quality will be as poor as they're low shipping standards. I wanted to return products given they didn't meet their end of the bargain and they respond with voucher. A voucher...really? You have shown zero interest in meeting customers needs and hopefully more and more customers will catch onto your scams
2 t-shirts commandés fin novembre 2024…
2 t-shirts commandés fin novembre 2024 pour Noël... jamais reçu et aucun suivi : juste "expédié"
Je pensais qu'il s'agissait d'un site français, absolument pas. Et je découvre aujourd'hui q'une partie de ma commande était supposée venir d'un vendeur en Australie (!) et l'autre au Canada... J'ai contacté à de multiples fois le site, jamais reçu la moindre réponse. Ce site est une arnaque totale. Je ne suis pas trop surpris d'ailleurs car ces t-shirts de soit disant "artistes" sont juste des flocages de motifs qu'on retrouve identiques sur d'autres sites du genre sous des noms d'artistes différents ( il n'y a aucun artiste derrière ces noms ) et souvent ce sont des motifs très connus protégée par des droits d'auteur.
Loyal customer until now!
I have been using redbubble for years and this is the first time I've had an issue. The item never arrived, and then support cancelled it and said it was being re despatched. When I click on the new order it says cancelled. Support have gone completely quiet. I have now had to raise it with my bank just to get my money back.
Printed long sleeve T-shirt - printing errors
Printed long sleeve T-shirt. Printing was way off-center and not horizontal. Would not recommend and will not purchase from there again.
well Id been look for a vintage toto…
well Id been look for a vintage toto bag with vespa on it
And I did so I order it . I know its busy time of the year
butnevertheless A E-mail saying its on its way wound been nice! Also very rude!! :( as I bought for myself as gift.
What was once a great platform of print…
What was once a great platform of print on demand is now a scam, robbing its artists of their earnings. I've been on this platform as a designer since 2018; I have 1.3k designs. It is not Ai-generated stuff; it is all original. I was selling decently, but last year, RB introduced a new tier system. I was put in premium, which meant no fee. After 6 months, I was 'demoted' without reason or warnings, and now RB is retaining 62.5% of my artist margin. I never signed up for this, as I would never put my work on such a platform. Their behaviour is highly unethical and so far unaccounted for. I just wish them Kharma, and - since the stock prices plummeted - I see it's coming steadily. Lastly, print quality went out the drain: print used to be brilliant and solid and would really last wear, tear and wash. Forget it now. This is not the case anymore.
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