Redcandy Reviews 

125
•
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

So sad to write a negative review but you cannot advertise a 2-3 day delivery that is coming from china!. Ordered on 3rd September and 19th returned to sender in china. Contact has been tough. Phone... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to order and prompt delivery. Well packaged parcel. A bit disappointed in the quality if the key rings. I think they might break easily.

Beoordeeld met 5 van de 5 sterren

First time using Redcandy (found on Instagram) checked reviews here first to Makesure legit before ordering. Ordered a sale item (Flamingo storage box) on Monday, two days later it’s here! Really... Toon meer

Beoordeeld met 1 van de 5 sterren

Paid £20 for the fastest delivery on an order placed early morning. Finally get the dispatch email after 10pm the next day. The DPD email says it’s been sent on 2 day service. Don’t bother paying f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cadeauwinkel
  2. ook in
  3. Aanrechtwinkel
  4. Antiek meubilair winkel
  5. Doe-het-zelfzaak
  6. Snoepwinkel
  7. Woonwinkel

Geschreven door het bedrijf

Red Candy is a high-energy, life betterment brand with a wicked sense of humour and a generous splash of quirk. We’re all about bold design, vibrant colours, and unapologetically fun products that inject joy, spark creativity, and make life just that little bit better. We’re not just a brand—we’re a slightly bonkers club where our customers don’t just shop, they belong. If you get us, we definitely get you. Our products are designed to uplift, surprise, and add a daily dose of delight—because life is brighter, happier, and way more exciting when you embrace the unexpected.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

125 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 20% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,1

Alle reviews

(125)

12 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Terrible stock issues

Half the goods on that site are out of stock with a multiple week waiting time. Waste of time browsing when what you want ufnt available.

9 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great gifts

I love this site and always look here for gift ideas (and maybe a cheeky one or two things for me as a treat)
In my experience the customer service has been brilliant and have always had favourable responses to my contact with them.

11 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super fast delivery

Ordered this on Friday mid morning it arrived Saturday morning…. It said 1-3 days delivery never did I imagine it would be here so fast great product for father day gift we’ll packed and super fast delivery thank you

9 juni 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor quality yet expensive items

Poor quality yet expensive items. Charged £3.95 for postage via Evri for a package weighing 128g! Go elsewhere. Don’t waste your hard earned cash on this company.

31 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible service

Terrible service, 12 days later and still no order received. I have emailed them 3 separate occasions with no reply, finally get through on live chat and Asked them to refund as item no longer needed as date passed, but told need to wait a few more days and nothing they can do, item not delivered and still not refunded, avoid!!!!

16 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic website.

Due to my own fault, I somehow put two orders in for 1 product and received both of them.

Contacted customer service to discuss this issue as soon as I made a mistake and had been speaking to James who has been fantastic all through the problem. Reading the other reviews I guess customer service wasn't as fast as other businesses but they probably are small team and have to handle different queries. I usually got a response within a day, and was happy with the customer service provided.

I managed to safely return my product and get the refund that I needed as well. Everything was easy.

The product itself was exactly what I wanted and very good quality.

I was looking for a website like this that does fun gifts and had good reviews. All the other websites I have seen haven't got the best reviews. I would order from here again.

24 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb service

Superb service. We ordered quirky magnetic key holders. The Evri courier 'delivered' the package to a patch of gravel outside our business building on a Saturday evening. It was not there an hour later, presumably stolen. I contacted Red Candy and their customer service agent James Blewett was superb - not only sending a witty reply (the courier "should have gone to specsavers!") but immediately sent another package via a more reliable courier
Well done!!

20 augustus 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Great products, customer service seems sketchy

Brilliant product, love the items on the website however I purchased a elephant footstool for my sons room and it was delivered promptly but the product itself was defected and had turned into a tinted green instead of grey. Emailed 3 days ago for a replacement and have not had a response back yet… getting worried.

July update: they provided a replacement, customer service was still a bit slower then I would have liked but given how good the product is I’d easily let that slide.

Will purchase again from them in the future.

8 juli 2022
Review zonder uitnodiging
Logo Redcandy

Antwoord van Redcandy

Hi there! I'm so sorry about this faulty product, it's the first green elephant footstool we've come across 🤦🏻‍♂️I can see we replied a couple of days after you emailed offering a solution to this hulk-like elephant. I hope you enjoy any replacement you choose :) Best, Red Candy x

Beoordeeld met 5 van de 5 sterren

Great shopping experience

First shopping experience with Red Candy and very happy customer! Delivery was fast and Benton the bull footstool is lovely as well as the other products. I will definitely buy again :)

2 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service

I ordered a footstool in January which wasn’t in stock at that time. I received it a couple of weeks ago and it was duly sent out. I was shocked to find out it had went on sale with £40 taken off so I emailed Red Candy as wasn’t happy with the situation. They sent me a lovely email back and said I could have a full refund or the difference in price if I want to keep it.
I have since been sent the money due. Well done Red Candy! I will shop there again! 😃

30 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Waste of time…

Ordered clock from Furnish where items listed via Redcandy. Informed listing was an error and unknown eta from supplier! Now waiting for refund. Absolute waste of time.

27 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I purchased a friend's wedding present…

I purchased a friend's wedding present for here, and had to email to ask where my goods were, my responses came back very prompt and I couldn't be happier with red candy's customer service, I will be shopping here again and recommending them to friends and family

30 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time using Redcandy

First time using Redcandy (found on Instagram) checked reviews here first to Makesure legit before ordering. Ordered a sale item (Flamingo storage box) on Monday, two days later it’s here! Really well packaged and super fast shipping. Communication was great and was sent tracking.

The only downside is they used Hermes (which always seem to be damaged when they deliver). The box did have some battering on the outside, but the product had lots of polystyrene surrounding so was absolutely fine.

Will definitely order from again, super happy.

26 januari 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I was sceptical at first having not…

I was sceptical at first having not heard of Red Candy before but the item now arrived and it’s better than I expected. I bought the pipe person sitting lamp. It’s heavy and a good size. Just put in the bulb (supplied) and plug in. Great price too. Only downside is one of the legs is so tight it doesn’t sit flush with the desk but it’s not a big issue. My HomePod mini sits comfortably in the middle too.

21 januari 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Love red Candy…

Love red Candy…. But I have to say I was a little disappointed in my last purchase which was ‘ hot guys planters ‘ which I purchased as a gift. They are so tiny i don’t think you would see them in a plant. Ok for maybe a small cactus plant… but hey ho still a fun item. Ps thank you for the packet of love hearts you placed in the package.

12 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Unique Fashion Products

Efficient service, competitively priced especially if you take advantage of discount codes online. Offering unusual fashionable items to bring an aesthetic appearance to what would have been a commercial look in a domestic setting. Love the black loo roll but to improve air quality let the perfume evaporate in a safe place before putting it in its dispenser to be used.

23 oktober 2021
Review zonder uitnodiging

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