I had a pleasant stay at Excalibur Hotel in Las Vegas. The location was convenient, with easy access to the Strip, restaurants, entertainment, and nearby attractions. The room was comfortable and clea... Toon meer
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Lees wat reviewers zeggen
We received a hotel voucher from a company as part of their service. It was initially concerning using a third party especially as we chose an overseas trip however it was a really easy process and... Toon meer
Our room was good. The maid was excellent. The room was not a newer one but very spacious and accommodating. Food was good all the employees were very nice and lots to do. Close to the strip but not t... Toon meer
We booked our Waikiki stay through Redeem Vacations and had a great experience from start to finish. The process was easy, the communication was clear, and everything went smoothly with our reserv... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high value vacations from our partner companies at tens of thousands of hotels worldwide. Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor. In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
Contactgegevens
SE 2nd St 300, 33301, Ft Lauderdale, Uruguay
- cs@redeemvacations.com
- redeemvacations.com
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Heeft 13% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Would use them again!
My experience with redeem vacations was awesome. They made everything easy!
My experience was wonderful with redeem vacations. They made everything easy. We loved our stay at Dunes Village! The location was perfect, and the beach access was just a short walk from our room, putting us right at the ocean. Our oceanfront room had everything we needed to cook breakfast and lunch during our stay. The room was clean, the air conditioning stayed nice and cold on the hot days, and the ocean view made the experience even better. We would definitely stay here again!
Quick response and was immediately able…
Quick response and was immediately able to help
THE BEST THIRD PARTY IVE EVER DEALT…
THE BEST THIRD PARTY IVE EVER DEALT WITH, THIS IS MY FIRST OWN VACATION AND WITH THEM MY BOOKING HAS BEEN A BREEZE! BEST CUSTOMER SUPPORT EVER!!
Nice
Nice, clean hotel. Nice staff. I would definitely stay here again.
The hotel was very clean and the staff…
The hotel was very clean and the staff was very professional and nice. The hotel was also located near everything.
The process was seamless from start to…
The process was seamless from start to finish. The accommodations were excellent and the customer service was prompt and professional.
The service was the best
The price was very affordable and they…
The price was very affordable and they made sure the hotel in Hawaii wasn't affected by the hurricane
Great service and was very efficient…
Great service and was very efficient and happy with the response 👍
The hotel staff was super nice
The hotel staff was super nice. Great free breakfast. Clean and updated rooms. Nice balcony
Excellent customer service
Excellent customer service during a difficult family matter where we were unable to travel!
Très bien !
Le checking a été top, l'emplacement de l'hôtel était à 8 minutes de l'arrêt de bus et la chambre était correct et parfaitement fonctionnel. Seul bémol, quelques fourmis dans la chambre et la douche fuyait un peu.
Excellent support
I would like to express my sincere gratitude to Michelle from Redeem Vacations and the entire Redeem Vacations support team for the way they handled my situation. I had a very unusual and unexpected situation with my vacation voucher. Shortly before my trip, I received a court summons that I was unable to reschedule or cancel. As a result, my entire trip had to be canceled, including all of my hotel reservations and flights.
It was an extremely stressful situation, and I am truly grateful to Michelle and everyone on the support team who listened, understood the circumstances, and did everything they could to help me resolve the issue quickly. I sincerely appreciate every single person who was involved and helped me along the way.
This experience showed me that Redeem Vacations is not only a great way to travel and enjoy a comfortable vacation, but also a company you can rely on when something unexpected happens. Their customer support truly cares about their clients, and you can feel that in the way they communicate and work to find solutions.
I can genuinely recommend Redeem Vacations to others. It is very reassuring to know that when you book your vacation with them, you are in good hands — and if an unexpected situation comes up, there are real people behind the company who are willing to listen, understand, and help.
Thank you again, Michelle, and the entire Redeem Vacations team. I truly appreciate your kindness, understanding, and support!
Redeem Vacations was very courteous to…
Redeem Vacations was very courteous to offer me a hotel gift card because the ES Sonesta Hotel was located in Rancho Bernardo instead of San Diego, which was my intended destination. The reservations personnel were very accommodating in processing my request, and I intend to use Redeem Vacations again very soon.
This was a nice hotel and reasonably…
This was a nice hotel and reasonably priced. Andrew at the front desk was great. We enjoyed a great breakfast (included) every morning. They switched out the type of eggs and meat every day so that was nice. Room was clean. We enjoyed the pool, hot tub, and video game room.
Marc was very helpful in answering my…
Marc was very helpful in answering my questions and assisting me with my voucher options.
UPDATE
UPDATE: Redeem Vacations did reach out to me regarding my hotel stay. They took the time to address and correct the issue, and I was also compensated with a hotel savings card.
I appreciate a company that is willing to acknowledge a concern, work toward a resolution, and make things right. Thank you, Redeem Vacations, for following up and taking care of the situation.
Best Vacation
Best ever vacations I have taken so far. Super easy to redeem. The check-ins in the hotel is smooth process.
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