Redeem Vacations Reviews 

They're always prompt when you need them. And they always try to work with you.If a problem arises

Cherrie was great, she provided me with exceptional service going above and beyond exceeding expectations. She understood my situation and provided solutions that actually helped and I appreciate that. No other representative mentioned what my options were.

We stayed at the Excalibur, and the hotel was very nice, clean!!! Checking in was easy on the kiosk. Room was been clean. Customer service was great.

Really easy experience and no issues. The hotel had to update my contact info (I think they got the info of Redeem Vacations), but that wasn’t a big deal. Would use this service again!

Easy and fun trip

Joshua, Thanks, services, information,excellent!!

Redeem is easy to use and work with. They provide several options of places to stay. We enjoyed our time away and Redeem made it easy for us to take a short vacation.

Customer service was a great help. Erica helped me with my questions and helped out with extending my booking time.

Really helpful!
At 1st I got and AI response which wasn't very detailed and without prompting an actual person took over and answered my question in detail.

Had the best time for my birthday trip to Hawaii! Super great hotel deal right next to the beach!

Responsive and very supportive team. We able to work around my unique circumstances to get me what I needed.

Thank you so much.

The response time was fast and Jason was very helpful with answering every question I had about my reservation. Great customer service

Clear information and efficient support. Highly recommended!

L'accueil a été exceptionnel, le personnel très gentil et très à l'écoute. Hôtel très propre , petit déjeuner extraordinaire. Le seul bémol c'est d'avoir été logé dans une des chambres du rez-de-chaussée avec des fenêtres en hauteur qui donnaient dans la rue, sur le trottoir directement, pour schématiser nous étions en dessous du niveau de la rue, j'ai trouvé ça dommage. Je bosse pour une plateforme de voyage, donc j'avoue j'ai eu un regard peut-être différent.
Sinon tout était parfait.

We had a very clean room that was in a great location. The City Market was right across the road & the waterfront restaurants & shops were only a 3-4 minute walk. We would definitely go back again.

Excellent company and top-notch support!I am very impressed with Redeem Vacations. Their customer service is outstanding! The support agent was incredibly helpful, polite, and resolved my request within minutes. They quickly helped me switch to a much more convenient destination closer to home. Fast, professional, and reliable company. Highly recommended! ⭐⭐⭐⭐⭐

Hotel restaurant was closed with bad smell but remodeled. Elevator closed back and forth needing fixing. Said I broke bottle opener but was already broke. Cold water and no ice!

My stay with redeem was easy and simple. I will always book through redeem

The experience with Redeem Vacations was GREAT! However the hotel we chose was not great.

I originally purchased this for my sister as a birthday gift. Unfortunately she was unable to go so I went instead and had a great time once o paid the discount fee pick my hotel it was smooth sailing. I did have to put a $150 damage deposit but overall I like the experience.