I had a pleasant stay at Excalibur Hotel in Las Vegas. The location was convenient, with easy access to the Strip, restaurants, entertainment, and nearby attractions. The room was comfortable and clea... Toon meer
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Lees wat reviewers zeggen
Our room was good. The maid was excellent. The room was not a newer one but very spacious and accommodating. Food was good all the employees were very nice and lots to do. Close to the strip but not t... Toon meer
We booked our Waikiki stay through Redeem Vacations and had a great experience from start to finish. The process was easy, the communication was clear, and everything went smoothly with our reserv... Toon meer
We received a hotel voucher from a company as part of their service. It was initially concerning using a third party especially as we chose an overseas trip however it was a really easy process and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high value vacations from our partner companies at tens of thousands of hotels worldwide. Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor. In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
Contactgegevens
SE 2nd St 300, 33301, Ft Lauderdale, Uruguay
- cs@redeemvacations.com
- redeemvacations.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 13% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely easy to get in touch with
Absolutely easy to get in touch with, and fast to solve a problem
Costumer service was very fast…
Costumer service was very fast responding, very kind and informative.
The representative was quick to help…
The representative was quick to help solve an issue that I encountered!! Joshua provided outstanding customer service!
Mio figlio ha acquistato un voucher…
Mio figlio ha acquistato un voucher Redeem Vacations intestato a lui per fare un regalo di compleanno a sua madre per 2 adulti. Io sono il padre ho tentato di programmare la data per utilizzare il voucher, io sono il padre e la madre di mio figlio avremmo selezionato dove andare, ma non accettano che altre persone utilizzino il voucher che è intestato a mio figlio.
Questa regoga è assurda!
Primo perché presentarsi all'hotel selezionato con i cartacei che evidenziano l'acquisto del voucher l'hotel non ha nessun problema perché il voucher è stato pagato.
Altre strutture con acquisti di voucher non applicano questa regola assurda che deve presentarsi chi l'acquista.
E' già successo che con altri voucher di altre strutture accettano altre persone.
NON ACQUISTATE MAI QUESTI VOUCHER REDEEM VACATIONS se non sarete voi ad andare negli hotel presenti nel voucher, anche perché questa notizia dovrebbe essere descritta prima dell'acquisto, cosa che non è scritta !
Good customer service
Good customer service. They are solution focused.
They are very easy and convenient to…
They are very easy and convenient to work with. Would recommend.
Supportive and fast response
First time using the service of Redeem Vacations and I'm really happy with the customer services support. I needed help with rescheduling and reservation confirmation. The team was always supportive and fast response. Thank you.
Tips for customers of hotels booked through Redeem Vacations
The whole process through Redeem Vacations was smooth and accurate. I made calls in advance to the hotel to let them know of a special occasion for my stay. My booking was easily trackable by the hotel's reception. I was confirmed and booked in. Mercure Sydney (Australia) was the location of the hotel.
Received fast and accurate customer…
Received fast and accurate customer support regarding a reservation. Representative was professional and very knowledgeable.
I could not find dates available for my…
I could not find dates available for my trip and they kindly processed a refund. I should receive in 5-10 days. The person helping me was very kind. Thanks Rennert!
Easy to redeem vacation
Easy to redeem vacation. Was given a list of options and the associated fees so we knew what we were getting into. Picking and booking a hotel was easy.
Staff were wonderful helpful and very…
Staff were wonderful helpful and very pleasant. Hotel was clean and the location was excellent 👌
Excellent hotel
Excellent hotel, friendly staff, central location, amazing breakfasts. Thank you so much, Redeem Vacation, for the excellent work. I highly recommend this hotel.
I would definitely recommend to…
I would definitely recommend to everyone the booking was very easy my hotel stay was great
The choice of hotels were top notch
The choice of hotels were top notch. I enjoyed my stay at the Summit Hotel in Seoul South Korea.
Great customer service
Redeem Vacation has a great customer service team and they were very helpful with making everything just right.
Great Getaway!
Our family experienced a very easy check-in process with no hidden fees and had an amazing stay!
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