The best possible experience. I was concerned about use and emailed support. Joe responded within 12 hours (time diff England, Australia where I live) each time. Thoughtful, detailed, helpful response... Toon meer
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I cannot recommend this store enough! The customer service I received was truly on another level and far beyond anything I am used to. I purchased their infrared lamp, and when a minor issue required... Toon meer
Super Kundenservice Meine Ware ging auf dem Weg zu mir durch den Paketdienst verloren und Joe hat mir umgehend ein neues Paket mit der Ware per Express geschickt. Dieses war dann innerhalb von 1½ T... Toon meer
Great products that are high-powered enough to provide the benefits that the studies on Red Light Espouse. Very relaxing. Improves mood, especially in winter. Eases aches and pains within minu... Toon meer
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The best possible experience
The best possible experience. I was concerned about use and emailed support. Joe responded within 12 hours (time diff England, Australia where I live) each time. Thoughtful, detailed, helpful responses. Then sent a part that I had misplaced instantly. The support exceeded anything I have ever experienced. I am using my body light now with confidence and enjoying it. It is a very solid quality product.
Incredible customer service!!
I cannot recommend this store enough! The customer service I received was truly on another level and far beyond anything I am used to. I purchased their infrared lamp, and when a minor issue required a replacement, the seller helped me immediately. They sent a new lamp and made sure to follow up to check that everything was working perfectly. Later, when we realized there was a shipping issue with UPS, the seller didn't hesitate for a second and shipped another one the exact same day via DHL! They were simply amazing throughout the entire process. Beyond this incredible service, I bought this product based on a strong recommendation from a friend whom it helped tremendously, and I am very hopeful it will do the same for me. Thank you for an unforgettable shopping experience!
Extremely customer focused
Extremely customer focused - I had an issue with delivering to Portugal and it was taken care within 12 hours in the best possible way for me. The product looks good, obviously I need to use it for some months before seeing results.
Yes this is a trusted seller and I recommend
Yes this is a trusted seller and company. I have purchased two devices in 2025 and 2026. Couldn't be more pleased with the benefits..
I first purchased the combo pad light to dip my toes into RLT world. Wowsers, I got multiple unexpected game changing benefits!
After one very successful year with the pad, I have purchased a combo panel.
Mr Red Light Man, Joe, has been generous in knowledge sharing to ensure I made the right purchases for my needs.
I am more than happy to recommend Red Light Man to friends, family, and you.
If you don't hear from Joe instantly, don't panic. Remember this is a real human being, not the robot of a massive global corporation.
PS if any perimenopausal women are reading this, or those who need to pee frequently following hormonal changes such as pregnancy, ....
I used the combo pad for eight minutes every other day and it completely transformed sleep and now I don't have to pee every 30-60 minutes. I don't know if it works by enhanced blood flow, lower inflammation, better hormone production or some other effects, but it works for me. I opened up the pad into the t shape , placed over lower abdomen and 'mound/muff' (haha) area, eight minutes every other evening before bed.
Since using the panel, standing 20cm from it, I have maintained those effects, so either works for me.
If you're not sure then try it! I wish more people would..
GREAT products AND service
Since 2018 I've bought several lights from RedLightMan.com All the lights I purchased have been good quality, powerful and are still working without any problems.
I am using my lights to regain my health after sustaining a number of head injuries
I find the light pad easiest to use as I can power it with a powerful battery pack
Joe provides great products, information on red light therapy and customer service
Works better than expected, honest advice, good quality product
I love the customer service Joe provides, with personalized service, informative blogs and research listed. I've used the Red Light Mini 670 for my eyesight for several years now, and if I'm consistent - it noticeably improves my vision. For the last 2 years my optometrist has changed my script to reflect this. I've been an advocate to all my friends and am still thrilled by my purchase. It has been easy to use & reliable for nearly 4 years now.
Top notch products and customer service
The Red Light Man's products and customer service are top-notch. We now have two different lights and everybody in my family enjoys using them regularly. They feel very relaxing and we all notice a difference in our energy levels. Joe, a.k.a. The Red Light Man, is extremely knowledgeable, and was very gracious in answering my many questions before I made a purchase, to make sure that I was getting the best items based on our needs. Wonderful company and products, we are very happy!
I have never experienced such an…
I have never experienced such an amazing and professional customer service. I had some issues with the light I bought and Joe went above and beyond to make sure I have a good experience. I will 100% recommended this business. You are in good hands.
Great products and excellent customer…
Great products and excellent customer support
I recently purchased an Infrared and Red Light Device from Red Light Man. The quality of the Infrared device is excellent, and I’m very happy with the product itself.
There was a delay with the Red Light Device due to production issues, but the customer support team handled the situation professionally and fairly. I received a full refund for the delayed item along with a refund for shipping, which I really appreciate.
Overall, a trustworthy company with great customer service and high-quality products. I will definitely buy from them again once the Red Light Device is back in stock.
GREAT Products & Service
I've bought several lights over the last 10 years from Redlightman and they've never had an issue. They are also easy to reach if you have technical questions. The product is 2nd to none, the most powerful by far. They have a lot of online resources you can review before you decide and plenty of product options. I've used it to recover from a total shoulder replacement, back pain, knee and hip pain, and I always use it post X-rays. Recently I had a small issue with my oldest light and the team sent me a replacement immediately. Their service is far beyond what anyone would expect as reasonable. They deserve our support for the great products and services.
I have been ordering from Red Light Man…
I have been ordering from Red Light Man for the past 2 years.
Joe has been nothing but a blessing and had handled all of my orders with priority and care.
His products are top tier and I only buy my Red Light products from him. It is family owned and operated and nothing comes from China so I know I have a quality product.
It's an incredible small company and possibly has the best red light products compared to what you find on Amazon or other websites.
Fast delivery!
Ordered from Singapore on 25th Nov and received on 28th.
Excellent Service.
Excellent Service from redlightman(dot)com
I bought Bodylight (full body) and this is 100% near infra red (830 nm) and not added with lower range lighting eg red light (630nm).
Yes, 100% near infra red light. Not found this anywhere so far. It is tall and slim version. See length and width before purchase.
Their combo light is the same too. 100% near infra red. This is smaller in size. Portable version. I dont know if it has a stand though. Ask. Emails will be responded. Email on website.
I returned Body Light as there was no stand. The owner was really great about it.
Also paid for my return parcel with UPS who collected it. What more can you ask for? I later paid for it but owner would not accept it.
I would certainly re-buy this if they put a removable stand on it so it can be used as a stand alone or hanged.
My home was not compatible for hanging.
This company is bringing out new products eg face masks. Look out for these.
The owner, Joe is a UK qualified Pharmacist. He is humble about it.
Pensioner. UK.
**********************
Addition:
For eyes using red light/anti blue light - go to “Eye Power” - eyepower(dot)com - science used from research done by University College London Hospital, UK - done by Prof Dr Glen Jeffery.
Professor Jeffery has been a client of Red Light Man too.
All the best.
Pensioner. UK
Good value and great customer service
I ventured into the world of red light therapy, and it’s surprisingly challenging to find a reputable brand, especially in the UK. Through Reddit, I stumbled upon Redlightman and decided to give it a try. I’m thoroughly impressed with the build quality of the product, but I was even more delighted by the exceptional customer service provided by such a small company.
However, there was an issue with the door hanging hook that arrived. It didn’t fit over my door, so I promptly reached out to Joe. He kindly asked me to measure my door and promptly ordered a replacement hook from Amazon. To my surprise, he even included a pack of four hooks in the shipment. The replacement hook arrived the following day, and I was able to install it without any further hassle. Thank you for making things so easy Joe.
Super Kundenservice
Super Kundenservice
Meine Ware ging auf dem Weg zu mir durch den Paketdienst verloren und Joe hat mir umgehend ein neues Paket mit der Ware per Express geschickt. Dieses war dann innerhalb von 1½ Tagen bei mir in Deutschland.
Meine Rotlichtlampe macht einen qualitativ sehr guten Eindruck und entspricht voll und ganz meinen Erwartungen. Ergebnisse kann ich nach so kurzer Zeit natürlich noch nicht erkennen.
Joe is the BOMB!!
Joe is the BOMB!!! He is by far the best, customer-service oriented online marketplace that I’ve ever ordered from. Don’t believe the negative reviews. These people must have gotten his responses in their spam folder or typed the wrong email address in.
Joe used long and thoughtful responses that go deep into the science of the products that he offers, catered to your health ailment. He is so kind, and he truly excels in customer service.
Even though I’ve been past the 30 day free trial window, Joe did not even hesitate to allow me to return it in exchange for an upgrade. That is so amazing!!!!
Thank you so much Joe, I am truly grateful for your excellent experience you have provided me. 🌸
RedLightMan is definitely a good company to buy from
I ordered red therapy lights from this company and my experience was AWESOME !
I reached out to get info on their lights so I knew which lights I needed for my issues. Joe emailed me back quickly and sent so much helpful information to guide me in my purchase. I have reached out to other redlight companies and really did not get much viable, useful information. I have reached out to Joe a few times and I always get an answer right away, it’s the best customer service I’ve received. My lights got here very quickly and they are well put together and have a quality build.
I’m going to use the lights for a few months and then do another review on my experience.
I am happy to recommend this company to you without reservation
I've been using my little red light box (combo mini) for about a week and people are already complimenting me on how well I look - incredibly well and vibrant. I have suspended the light above my bed on a clothes rail (Cost about £20) and I have a soak for about ten minutes every night. I had a patch of skin on my face which was possibly turning cancerous and that has cleared up. I would recommend this company to you and their products without hesitation. Joe helped me make exactly the right decision and his pricing is fair.
Excellent customer care.
Wow- totally impressed
I lucked out finding this company. Joe is a wealth of knowledge, very passionate about light and answered all my questions. The products came from UK to US in just a few days- amazing! The quality of great- feels like it is made for a hospital.. very heavy duty. Powerful lights and I feel confident they are built to last but don't worry if they dont.... it comes with a great long warranty.
I'm totally impressed in every angle and would suggest Red Light Man over any other light therapy company on the internet including the popular ones... if you want to know why just ask Joe he will give you a personal and detailed answer. Thanks for everything!
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