Red Rock UK Ltd Reviews 

207
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Item was well packaged & speedily delivered with excellent communication when needed with a quick response.No issues at all with the purchase which is working perfectly up to now and was very straight... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Trustworthy company! Bought outdoor camera, after 6months cam became defective. Contacted company and with no bullsh..t they replaced it. Original delivery was quick and so was replacement.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Got me an Amazon Firestick Ethernet adapter and I must admit it works amazing! No more lagging when internet traffic is heavy. It didn’t arrive on time with no fault of theirs, but after I reached... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent experience with this company. Bought a ring doorbell (great price btw) and after about 6 months it developed a software issue. They talked me through how to reset the software which only w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. E-commerceservice

Geschreven door het bedrijf

We are an independent and trusted re-seller offering a wide variety of technological goods at reasonable prices.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

207 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(207)

177 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Brilliant Company

Brilliant Company, Awesome products at Amazing prices and Super Fast Delivery!
Top Seller!
Many Thanks!

11 mei 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

Thank you for your feedback - this is great to hear! We really appreciate your kind words and we're glad you had such a positive experience with us.

Beoordeeld met 5 van de 5 sterren

Ring indoor camera

Ordered a ring indoor camera. Very competitive price and great service, thank you!
Will be buying more from this company in future!!

9 mei 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

This is great to hear. Thank you for letting us know about your experience and we look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

I received this camera alarm by post…

I received this camera alarm by post and took me who is useless on normal set ups but I think the took me about 10 minutes

8 mei 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

Thanks for sharing your feedback. Glad to hear that set-up was so straightforward and hopefully we'll see you again in the future. We're happy to provide troubleshooting guidance so if you have any issues with future devices, we're here to help.

Beoordeeld met 5 van de 5 sterren

I purchased a Tile product which failed…

I purchased a Tile product which failed several months later. It was replaced immediately and with no hassle. All communications were swift. Can't fault them!

13 april 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

We’re so pleased to hear that our customer service team were able to resolve the issue quickly and hassle-free.

We always aim to make things as smooth as possible if something goes wrong, so it’s great to know the replacement and communication met your expectations.

Thanks again for choosing us.

Red Rock UK

Beoordeeld met 5 van de 5 sterren

Great service!

I found this seller on eBay. And decided to buy a watch from them. The watch turned up promptly and was very well packaged.

Sadly after having the watch for 10 months it stopped charging. I contacted Google but as I'd bought the watch from eBay they recommended I contacted the seller. So I did. These guys were absolutely great. They asked me to send the watch back to them (for free) and then issued me a replacement a day out two afterwards. They responded to all my queries quickly, efficiently and kept me updated on my return. Great customer service. I would recommend buying from this company in the future.

24 april 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

We’re really pleased to hear that your watch arrived quickly and safely, and even more glad that we were able to resolve the issue for you when it stopped charging. We always aim to make the returns and replacement process as smooth and hassle-free as possible, so it’s great to know you felt well supported and kept informed throughout.

Your recommendation means a lot to us, and we truly appreciate your trust in our service. If you ever need anything in the future, we’ll be more than happy to help.

Beoordeeld met 5 van de 5 sterren

Nick

Nice and cool

20 april 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

Thanks for sharing your feedback - we're really glad to hear that you approve.

Beoordeeld met 5 van de 5 sterren

Helpful and proactive customer service

I ordered through the eBay shop. Ended up having an issue with the item when I got around to installing it. Despite it beyond eBay’s returns period Red Rock were really proactive and helpful with issuing me a refund.

17 april 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

We’re sorry to hear there was an issue with the item, but we’re really pleased we could step in and help get things sorted for you. Even when something falls outside of the standard returns window, we always do our best to support our customers where we can.

We appreciate you recognising the effort from our team, and we’re here anytime you need assistance in the future.

Beoordeeld met 5 van de 5 sterren

Excellent company

Ordered a Tile keyring fob on eBay from this seller, it arrived in perfect condition and is exactly as described, would definitely use them again 😀

16 april 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

We’re really pleased to hear your Tile keyring arrived in perfect condition and matched the description exactly. That’s exactly the experience we aim to deliver every time.

We truly appreciate your support and look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Satisfactory

Satisfactory, fast delivery and exactly what I ordered

15 april 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

We’re glad to hear everything arrived quickly and exactly as expected. We appreciate your support and hope to serve you again soon.

Beoordeeld met 5 van de 5 sterren

Great service

Great service

12 april 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

Thank you for your kind words - This means a lot and we're glad we could help.

Beoordeeld met 1 van de 5 sterren

New radio was in dirty and torn…

New radio was in dirty and torn packaging with the wrong charger - it's obviously a used return from a previous customer

11 april 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

We're sorry to hear that. We'd love to resolve this for you and find out more about your order. Please email us directly at info@redrockuk.co.uk and we'd be happy to help.

Beoordeeld met 5 van de 5 sterren

Ring door motion sensor

Ring door motion sensor and door bell is a great new addition to my home to make me feel safe again which is what I needed, and I can see who's coming to my door before they get to the door which is a bonus. So thank you 😊

24 maart 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

It is fantastic to hear that your new Ring doorbell and motion sensor are providing you with a renewed sense of safety and peace of mind at home. Being able to see who is at your door before they arrive is a huge bonus for security and convenience.
We are thrilled that this addition is exactly what you needed. Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Blink Cam + Sync fm Red Rock

Bought on 16th, arrived 19th. Blink camera plus sync device at great price. I could not believe how straight forward the setup process was. It all worked well for me. This one takes memory stick. So no subscription ahead for me. Txs.

19 maart 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

This is great to hear! Thank you for your kind words! We're glad to hear that the setup process was straightforward and everything worked well. If there's anything more we can do for you, please don't hesitate to reach out.

Beoordeeld met 3 van de 5 sterren

No packaging or charging lead

Bought two Ring batteries. These were advertised as returns - ie packaging may be imperfect. No packaging at all ( except bubble wrap) and no charging lead. No even sure if these are genuine. Just charging them now.

18 maart 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

Thanks for sharing your feedback. We're sorry to hear that you were unsatisfied with the packaging that the batteries came in. Please note we do specify on our listing that these come in plain packaging. That said, if you're unhappy with your item, we do offer a 30 day moneyback guarantee and you'd be welcome to return it within that timeframe for a full refund.

Beoordeeld met 5 van de 5 sterren

Really good selection of products…..

Really good selection of products to choose from. Excellent service. Quick delivery. Pricing was spot-on xx

16 maart 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

Thank you for your kind words - we're really glad to hear your order went so well and that you were happy with our service. If we can help again in the future, please don't hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Our experience with Red Rock was…

Our experience with Red Rock was exceptional; they consistently provided updates, and all deliverables were precisely as committed. We rate their service a perfect 10 out of 10.

16 maart 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

Thank you so much for your kind words and the perfect score — it really means a lot to us.

We’re delighted to hear that you were happy with both the communication and delivery throughout. Providing clear updates and delivering exactly what we promise are things we take great pride in, so it’s fantastic to know that came through in your experience.

We really appreciate your support and look forward to helping you again in the future.

Beoordeeld met 4 van de 5 sterren

Doesn’t work?

Great service very quick delivery

13 maart 2026
Review zonder uitnodiging
Logo Red Rock UK Ltd

Antwoord van Red Rock UK Ltd

We're sorry to hear that the camera isn't working as expected. Obviously that's disappointing to hear but we'd love to resolve this for you. Please send us an email directly at info@redrockuk.co.uk and we'd be happy to offer troubleshooting guidance as well as offer help through our moneyback guarantee and warranty, whether that be a full refund or a replacement of a fully working unit if preferred.

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