Reef Telecom Reviews 932

Easy to order online and fast shipping. Had everything I needed.

Easy to work with! Having a website with items available is very helpful. I wish I saw you years ago. Shipping time is impressive!

Devices made it promptly to my customer. The customer service was very helpful and worked on giving best price with quanity ordered. Still awaiting customer review once devices are installed.

The Polycom VVX411 phones were not reset to factory firmware. Instead, the first one booted to a prior owner's phone system, with us locked out of making any changes.

knowledgeable sales staff and very friendly

Solid info on the product I wanted to purchase - they doublechecked that I was ordering the correct part.

The package was missing a part of the order - which they fixed immediately, with a minimum of fuss.

Much appreciated!

Good customer service. Ontime and the product is as expected.

Order was missed in the data dump between systems and was never processed. No notification was made from the company. Had to call to ask where the order was.

The unit is working now, but the internal battery would not charge. The replaced the dead battery, with the extra battery that was send with the Polycom and now it charges.

Could we get a replacement battery?

Excellent Customer Service and Very Good Price and Products

Bought the product, and then out of nowhere after two weeks I get a refund instead of the product. Zero communication with the store, even after I sent them a mail. They are not trustworthy. Buy somewhere else.

Timely delivery!
The handset solved only half my problem as I should have looked closer at unit for the correct handset. I sent you a message about returning this handset

Umm - you emailed me that order #34393 shipped last Thursday 10/19 (took 3 days to ship) and based on the tracking, it actually has not shipped - still in "label created" status and not picked up as yet by UPS.

Great customer service and experience
Company is great to do business with

I was unaware that the Yealink Phones did not come with a power supply so we had to order separately. I also did not read the full detail that states power supply is "optional" so the company is not fully at fault. It would have been nice however if those information were mentioned by the sales person while making the order.

Quick, cheap, and easy. Thats how its done. Thank you

I received an email about an order that I had placed, however, I had never placed it. I was able to contact them via their online chat and then a follow-up phone call and was able to get the order canceled as well as the cc information to be able to contact my bank to cancel the card. Thank you so much for all the help!!!

Fast service, works as promised.

Excellent Sales team and easy to work with.