refundpros.comReviews 

153
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

We have been working with refundpros for many years now and we have been very happy in how they have managed our amazon accounts. Communication is excellent and their service is brilliant. I highly re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've had a great experience working with Refund Pros. Their team is knowledgeable, responsive, and made the entire reimbursement process effortless for us. They recovered funds we didn't realize were... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our brand has been working with RefundPros for almost 2 years ad they've done exactly what they said they would do for our Amazon account. The best part is you barely have to lift a finger, they take... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

RefundPros has treated us well over the past few years we have worked together. Their ability to automate claims has made it possible for our business to allow free returns. Once you're signed up th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. E-commerceplatform
  2. Business to Business-service

Geschreven door het bedrijf

RefundPros helps e-commerce businesses recover money they’re owed from both online marketplaces and shipping carriers. We audit Amazon FBA, Amazon Vendor and Walmart Fulfillment accounts to identify missed reimbursements related to lost, damaged, or miscounted inventory and billing discrepancies. We also review shipping carrier invoices to uncover late deliveries and incorrect charges from carriers such as UPS, FedEx, and Canada Post. Using proprietary software combined with hands-on expertise, we manage the entire recovery process, from auditing and claim submission to follow-ups, so our clients don’t need to spend time chasing refunds. RefundPros works on a commission-only model, meaning we only get paid when funds are successfully recovered. With a compliance-first approach, transparent communication, and personalized support, we help businesses recover revenue safely and efficiently.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

153 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(153)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Highly Recommend Refund Pros

We've had a great experience working with Refund Pros. Their team is knowledgeable, responsive, and made the entire reimbursement process effortless for us. They recovered funds we didn't realize were owed, and the results exceeded our expectations. If you're an FBA seller looking for a reliable partner to help maximize your reimbursements, I highly recommend them.

30 juni 2026
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Peggie,

Thank you for your thoughtful recommendation! Helping sellers recover revenue that would otherwise remain unclaimed is exactly why we do what we do.

We truly appreciate your trust in our team and look forward to continuing to support your business for years to come.

Customer Success Team

Beoordeeld met 5 van de 5 sterren

Great Service

We have been working with refundpros for many years now and we have been very happy in how they have managed our amazon accounts. Communication is excellent and their service is brilliant. I highly recommend.

27 juni 2026
Review zonder uitnodiging
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Antwoord van refundpros.com

Thank you for taking the time to share your experience, Georgie!

Long-term partnerships like yours are what motivate our team to keep innovating and delivering the highest level of service. We truly appreciate your recommendation and are excited to continue supporting your business as it grows.

Customer Success Team

Beoordeeld met 5 van de 5 sterren

Almost 2 years and no issues

Our brand has been working with RefundPros for almost 2 years ad they've done exactly what they said they would do for our Amazon account. The best part is you barely have to lift a finger, they take care of everything and you just have to sign a submission document once every few weeks. I highly recommend them for collecting money from Amazon that you would not otherwise be able to do on your own.

8 mei 2026
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Jay!

Thank you for taking the time to share this. It’s great to hear the process has been smooth and hands-off on your end, that’s exactly what we aim for.

We really appreciate your trust over the past couple of years and are glad we’ve been able to help recover funds that might have otherwise gone unnoticed.

Customer Success Team

Beoordeeld met 5 van de 5 sterren

Mariana and the team at RefundPros are…

Mariana and the team at RefundPros are awesome! We have worked with them for years and would recommend them again and again! Now with AWD -> FBA shipments - staying on top of refund is even more important. Couldn't do with without RefundPros

11 april 2026
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Juliana!

Thank you so much for your kind words and for trusting us over the years, we truly appreciate your continued partnership.

Looking forward to many more years working together!

Customer Success Team

Beoordeeld met 5 van de 5 sterren

Can't recommend refundpros enough

Can't recommend refundpros enough. Tahlia was extremely helpful in recovering reimbursements for claims that were over 3 months old. They will fight tooth and nail for your money from Amazon!

17 maart 2026
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Noah!

Thank you so much for your kind words! We're thrilled to hear that Tahlia was able to help recover those older claim, like everyone in the Claims Team, she truly goes above and beyond for our clients.

We really appreciate your trust in us and are always here to make sure nothing gets left behind.

Customer Success Team

Beoordeeld met 5 van de 5 sterren

Refund Pros is a fantastic company to…partner with

Refund Pros is a fantastic company to work with! In just a few short weeks, we were able to collect an Amazon reimbursement and recovered inventory. The initial process is simple to get started and afterwards nearly 100% hands off for the Amazon seller. Refund Pros is able to seamlessly dive into your data and get your hard earned money/inventory back. We absolutely recommend to any seller of any size or experience level to try Refund Pros for themselves. We are extremely happy with the services, level of professionalism and ease of process. The commission is worth every penny. We will continue using these services on an ongoing basis.

10 februari 2026
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Angela!

Thank you so much for taking the time to share this amazing review! We truly appreciate your trust in RefundPros and are thrilled to hear that you’ve had such a positive experience with our service.

It means a lot to us to know that our hands-off process, attention to detail, and commitment to recovering your hard-earned funds and inventory have made a real difference for your business. It means even more when we know how long you had been trying to recover the money from that specific case.

We’re grateful to have you as part of the Refund Pros family and look forward to continuing to support you for many years to come. 💙

Customer Success Team

Beoordeeld met 5 van de 5 sterren

Refund Pros Has Made Claim Recovery an Easy Process

We have used Refund Pros for about a year and a half and they have been so easy to work with. They have recovered for us funds that we have been trying to get back for a long time. They make the process seamless and they have great reporting. Most recently they helped us a dispute a huge walmart.com claim that the broker we were using couldn't figure out but they cracked the case! Highly recommend!

27 oktober 2025
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Kristina!

Thank you so much for taking the time to share this! It’s been such a pleasure working with you.

We’re really glad our team has been making things easier for you and is helping you recover those funds, especially that tough WFS case!

We truly appreciate your trust and kind words and we'll keep on giving our best so you and your team get back what's rightfully yours.

Customer Success Team

Beoordeeld met 5 van de 5 sterren

Great Service!

I've been using Refund Pros for my Amazon business, and they have been great! Their team is thorough, professional, and efficient at recovering funds. The process is seamless, and they handle everything, saving time and hassle. If you're selling on Amazon you should be using Refund Pros. Highly recommend!

6 maart 2025
Review zonder uitnodiging
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Antwoord van refundpros.com

Hey Brandon!

We really appreciate your thoughtful review! It’s fantastic to hear that our team has made the process smooth and hassle-free for you.

Helping Amazon sellers recover funds efficiently is our top priority, and we’re grateful for your trust in us. Thanks for the recommendation!

Beoordeeld met 5 van de 5 sterren

They helped me get back money from…

They helped me get back money from Amazon. Good job.

4 maart 2025
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Lucy!

Thank you for your review!

We're glad we could help you recover your funds from Amazon. If you ever need anything else, we're always here to assist you!

Beoordeeld met 5 van de 5 sterren

These guys are awesome!

Gabriel Tahlia know their stuff and were a huge help! They saved us thousands on reimbursements!
Highly recommend!

12 februari 2025
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Eli!

Thank you so much for your kind words! We're thrilled to hear that your case managers were able to help you recover thousands in reimbursements.

Your recommendation means the world to us! If you ever need anything, we're always here to help.

Beoordeeld met 5 van de 5 sterren

Refund Pros are awesome at finding $$$…

Refund Pros are awesome at finding $$$ owed to us - highly recommend!

3 februari 2025
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Pete!

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with us.

Helping our clients recover what they're owed is our top priority, and we truly appreciate your recommendation. Looking forward to continuing to support your success!

Beoordeeld met 5 van de 5 sterren

Easy to use and effective

Easy to implement, quick help from the CS team and they have been effective in getting refunds

16 december 2024
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Matt,

Thank you for your kind words! We're so glad to hear you're happy with our service. We take pride in providing quick and helpful support, and it’s great to know we’ve made a positive impact.

If there’s ever anything more we can do for you, don’t hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

RefundPros are the best

RefundPros are the best! They recovered several thousand dollars in a few weeks and it was super easy. What a great company..

28 oktober 2024
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Doug!

Thank you so much! We’re thrilled to have made the process easy and to have delivered quick results. Here’s to even more savings!

Beoordeeld met 5 van de 5 sterren

I wish I hired them sooner

Refunds pros has helped secure me tens of thousands of dollars worth of refunds. My only mistake was not hiring them sooner. I wish I did.

18 oktober 2024
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Antwoord van refundpros.com

Hi Tim!

Thank you for your kind words! We're so glad we could help recover those funds, and it’s fantastic to hear you’re pleased with our service. Here’s to more successful recoveries in the future!

Beoordeeld met 5 van de 5 sterren

I had an amazing experience with…

I had an amazing experience with RefundPros. Their service was top-notch, and they went above and beyond to ensure I was satisfied with my decision. Highly recommend!
I was completely impressed with their professionalism and customer service.

2 september 2024
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Inna,

Thank you so much for your kind words! We’re thrilled to hear that you've had an amazing experience with us. Providing top-notch service and ensuring our customers are satisfied is always our priority, so it's great to know we were able to meet your expectations.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continue working with you for a long time!

Beoordeeld met 5 van de 5 sterren

This service works well for us

This service works well for us! Thanks RefundPros!

2 oktober 2024
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Antwoord van refundpros.com

Thank you for your kind words! We're thrilled to hear that our service is working well for you.

It's always our goal to provide the best experience possible, and we appreciate your support!

Beoordeeld met 5 van de 5 sterren

Quality Service

My rep followed up when needed and acted quickly. They also pre-made the packing slips for me, so investigations on my side were quick and easy to verify.

13 september 2024
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Antwoord van refundpros.com

Hi Christine!

Thank you so much for taking the time to share your feedback. We’re delighted to hear that you were satisfied with the quality of our service and that our team could make the process easier for you.

Should you ever need any additional support we’ll be here to help!

Beoordeeld met 5 van de 5 sterren

I had been using a different company…

I had been using a different company for years and it was good, but I never really new what was going on. I switched to Refundpros and life is so much better. They are better at getting me reimbursements and keep me in the loop. I am a very happy customer!

24 september 2024
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Clayton!

Thank you so much for your kind words and for choosing to switch to RefundPros! We're thrilled to hear that you're happy with the results and that our efforts to keep you informed are making a positive difference.

It's our priority to ensure you not only receive more reimbursements but also have full transparency throughout the process. We're grateful for your trust in us and look forward to continuing to support your success! 😊

Beoordeeld met 5 van de 5 sterren

As Advertised

RefundPros reached out to our company and told us that Amazon possibly owes us a lot in refunds that they don't return automatically. They work entirely off commission on refunds they find, so it was an easy decision to take the chance. RefundPros has reclaimed over $15k for our company from our last 18 months of Amazon sales that we would've had no idea how to get ourselves. Their responsive staff and auditing expertise makes them an incredibly easy company to work with. If you are an Amazon seller and aren't sure if you're getting back all the refunds you are entitled to, I strongly recommend working with RefundPros!

26 augustus 2024
Review zonder uitnodiging
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Antwoord van refundpros.com

Hi Avery!

Thank you for sharing your experience with us! We’re delighted to hear that our services have been valuable to your business.

It’s always our goal to make the reimbursement process as seamless as possible for our clients.

We appreciate your kind words, it’s rewarding to know that we’ve been able to assist you in recovering funds that might have otherwise been overlooked.

Thank you for choosing RefundPros, and we look forward to continuing to support you!

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