I recently purchased a surprise Hamper to be delivered to my Son but became concerned about the delivery. Katie G in Customer Services assured me that she had contacted the Courier to address my con... Toon meer
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I would avoid as missing item, delivery late for a priority service and the items were very overpriced. Much fresher and cheaper to get fresh fruit from local supermarket as effectively it was like a... Toon meer
Bedrijf heeft geantwoord
Fantastic next day delivery of a beautiful hamper that I was able to choose what I wanted. Very reasonable pricing for products and service amazing. Will definitely use again. I ordered late aftern... Toon meer
Bedrijf heeft geantwoord
Regency is my go-to company for all thing Hamper...Good selection at decent prices. I just wish we could get a corporate account instead of putting everything on a credit card. I'm told it isn't... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Browse our range of luxury food, gift & Christmas hampers. From pamper hampers to fresh fruit baskets - all beautifully packaged and delivered the next day.
Contactgegevens
Eagle Tower, GL50 1TA, Cheltenham, Verenigd Koninkrijk
- +44 01242 500920
- info@regencyhampers.com
- regencyhampers.com
4,6
Uitstekend
3K reviews
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Antwoord van Regency Hampers
Thank you for your wonderful 5* review.
We’re so pleased to hear your hamper arrived promptly.
Unfortunately the contents of the…
Unfortunately the contents of the hamper were somewhat disappointing and not reflective of whst is shown
2 juli 2026
Antwoord van Regency Hampers
Thank you for taking the time to share your feedback. We're very sorry to hear that your hamper did not meet your expectations.
As soon as we became aware of your review, we contacted you to better understand your concerns and to check whether there may have been an issue with your order, but unfortunately we haven't yet received a response.
We pride ourselves on presenting our hampers as accurately as possible, with detailed photography and a full contents list, including sizes and weights where applicable, so customers know exactly what to expect. If there has been any issue with your order, we would very much like the opportunity to investigate and resolve it.
Should you wish to get back in touch, our team would be delighted to help.
Personalised champagne box
Gift arrived when expected and beautifully packaged. Would highly recommend and the recipient was thrilled!
1 juli 2026
Antwoord van Regency Hampers
Thank you for your five-star review.
We're delighted to hear your hamper arrived promptly and, most importantly, was so well received.
Antwoord van Regency Hampers
Thank you for your five-star review.
We're delighted to hear your hamper arrived promptly and, most importantly, was so well received.
Knowing our gifts bring joy to their recipients is exactly what we strive for.
Great customer service
Great customer service, a pleasure to deal with.
A good selection of hampers that can be changed to suit all tastes. Good value compared to other companies.
19 juni 2026
Review zonder uitnodiging
Antwoord van Regency Hampers
Thank you for your wonderful five-star review.
We're delighted to hear that you enjoyed both our customer service and the flexibility of our hampers. We believe every gift should feel personal, so offering the ability to tailor our hampers to suit different tastes is something we're passionate about.
It's also a pleasure to know you found our hampers to offer excellent value without compromising on quality. Your kind words and recommendation mean a great deal to our team.
We look forward to helping you with many more thoughtful gifting occasions in the future.
Delighted to receive this hamper!
I recieved the hamper as a corporate gift so I’m unable to offer a opinion of ordering process and how that went, however I can certainly comment on what I received , the packaging and presentation were phenomenal , the contents were excellent and this contained a lot of fresh fruit which considering I had missed delivery and came the next day , the selection of items( this was a get well gift) were in line with occasion and can honestly say having sent Fortnum and Masons hampers in the past I will changing supplier and using this company,truly appreciated items and basket has been put repurposed and put into bathroom as this is also very well made.Craig
22 juni 2026
Review zonder uitnodiging
Antwoord van Regency Hampers
Thank you, Craig, for such a generous and thoughtful review.
We are absolutely delighted that your get well hamper made such a lasting impression. Every detail, from the presentation and packaging to the carefully curated selection of gifts, is chosen with the recipient in mind, so it's incredibly rewarding to know the hamper felt so perfectly suited to the occasion.
It means a great deal to hear that your experience has given you the confidence to choose us over other brands for your own gifting. That is a wonderful compliment and one we never take for granted.
We're especially pleased that the basket has found a new home in your bathroom. We believe a beautifully crafted hamper should continue to be enjoyed long after the gift has been received, so it's lovely to know it has been so thoughtfully repurposed.
Thank you once again for your kind words and recommendation. We wish you continued good health and look forward to helping you create memorable gifting moments in the future.
The order was as described and…
The order was as described and delivered on time, very happy.
10 juni 2026
Antwoord van Regency Hampers
Thank you for your 5-star review.
We're delighted to hear that your order arrived on time and was exactly as described. Providing a reliable service and quality hampers for our customers is always our priority, so it's wonderful to know we met your expectations.
Thank you for choosing Regency Hampers, and we hope to be of service again in the future.
Antwoord van Regency Hampers
Thank you for your wonderful 5* review.
We’re so pleased to hear your hamper arrived on time and was very much enjoyed. It’s always our aim to combine thoughtful curation with a seamless, reliable service, so it’s lovely to know everything was just as it should be.
Antwoord van Regency Hampers
Thank you for sharing your 5* review.
We’re delighted to hear you were pleased with our service, the hampers, and the prompt delivery. It means a great deal to know everything arrived as expected and met your expectations.
Quick delivery and good communication
Quick delivery and good communication. They never dissapoint
11 juni 2026
Antwoord van Regency Hampers
Thank you for your wonderful review.
We’re delighted to hear you were pleased with our quick delivery and communication, and it means a great deal to know we continue to meet your expectations. Consistency and care are very important to us, so your kind words are truly appreciated.
We look forward to serving you again soon.
Antwoord van Regency Hampers
Thank you for sharing your 5* review.
We're delighted to hear that your son loved his gift. We take great care in selecting high-quality products for our hampers, so it's wonderful to know they were so well received. Thank you for choosing us, and we hope to help you find the perfect hamper again soon.
As this was a gift l cannot comment on…
As this was a gift l cannot comment on the contents. however l would say the service was excellent, and the person receiving the goods was delighted.
3 juni 2026
Antwoord van Regency Hampers
Thank you for taking the time to share your review.
We're delighted to hear that the gift was so warmly received and that you experienced the level of service we always strive to deliver.
Creating thoughtful gifting experiences is what we love most, so it’s wonderful to know we helped bring a little joy to both you and the recipient.
Great service all round and what a…
Great service all round and what a range of items to be added to your hamper. Love the ease of navigating the options on the website.
2 juni 2026
Antwoord van Regency Hampers
Thank you for sharing your wonderful review.
We’re delighted to hear that you enjoyed both the service and the extensive selection available for creating your hamper.
Curating a seamless and enjoyable experience, from browsing our collections to personalising the perfect gift, is at the heart of what we do. We truly appreciate your kind words and look forward to helping you create many more memorable hampers in the future.
Not that impressed for the price and to…
Not that impressed for the price and to only get a 3/4 bottle wine bit lame.
1 juni 2026
Antwoord van Regency Hampers
Thank you for your feedback.
We're sorry to hear that the hamper did not meet your expectations. We work hard to ensure our customers know exactly what is included before purchasing, with detailed product photography and a full contents list showing the items and bottle sizes contained within each hamper.
Our focus is on the quality, presentation and overall gifting experience, and we strive to represent every hamper as accurately and transparently as possible. We appreciate you taking the time to share your thoughts and will continue to review how we present our products to help customers make informed purchasing decisions.
Brilliant customer service
5I ordered a last minute golden anniversary hamper for my parents, it arrived the next day as expected, however there was an issue with what I received, I spoke to Laura who rectified the problem without any fuss. Brilliant customer service, could not have asked for more Thank you
25 mei 2026
Review zonder uitnodiging
Antwoord van Regency Hampers
Thank you for taking the time to share your experience.
We are delighted to hear that your Golden Anniversary Hamper arrived promptly. While we regret that there was a problem with your order initially, it is wonderful to know that our team was able to put things right and provide the level of service we strive for.
Your kind words mean a great deal to us, and we hope your parents enjoyed celebrating such a special milestone. Thank you for choosing us to be a part of the occasion.
From the USA to the UK
I have family in England and I have used Regency Hampers for Christmas gifts, birthday gifts and Mother's Day gifts. Purchasing is easy online and delivery is reliable. The gifts have been appreciated for their quality, too.
1 juni 2026
Antwoord van Regency Hampers
Thank you for your continued trust and support. We are delighted to hear that Regency Hampers has helped you celebrate special occasions with your family in England, from Christmas and birthdays to Mother's Day.
It is wonderful to know that you have found our online ordering process straightforward, our delivery service reliable, and, most importantly, that the gifts have been so well received for their quality.
Your kind words mean a great deal to us, and we look forward to helping you create many more memorable moments with your loved ones in the years ahead.
Warm regards,
The Regency Hampers Team
Avoid this seller…
They don't tell you that the recipient has to sign for the delivery. They attempted to deliver order on Friday but the recipient wasn't in so then wasn't delivered until Tuesday by which time all the fruit was mouldy and smelling. They said they would deliver Sat but my daughter was in all day on Sat and no attempt was made. I think it is unreasonable for someone to have to sign for it and even more so that they don't tell you this when ordering. Also the stipulation that it has to be signed for is hidden in the small print. Terrible customer service. They offered a bit of money off another hamper - that is not resolving the issue. I should have received a refund. Avoid this company.
26 mei 2026
Review zonder uitnodiging
Antwoord van Regency Hampers
We’re sorry this order did not reach the recipient on the intended delivery date.
As outlined in our Terms & Conditions, FAQs, and order communications, all deliveries are sent with a signature requirement to ensure gifts are received safely and securely. The parcel was dispatched on time and delivery was attempted on the requested date, however the recipient was unavailable to accept the delivery.
In an effort to help, we arranged and covered the cost of a premium Saturday re-delivery upgrade with FedEx, but unfortunately a second delivery attempt was also unsuccessful. Due to the Bank Holiday weekend, the next available delivery date was Tuesday 26th May.
We appreciate this was frustrating for you and understand your disappointment. We did, however, fulfil the order as agreed and made additional efforts to secure delivery at the earliest possible opportunity. We have also communicated with you directly in an attempt to resolve matters fairly.
We value all customer feedback and continually review both our service and communications to ensure the best possible customer experience.
Love these hampers
7 mei 2026
Antwoord van Regency Hampers
Thank you! We are delighted to hear that you love our hampers. It means a great deal to our team to know our gifts are bringing so much enjoyment.
We truly appreciate your support and look forward to helping you choose something special again soon.
Antwoord van Regency Hampers
Many thanks for sharing your 5-star review.
We are delighted to hear that you were pleased with the presentation and quality of your item. Our packing team takes great pride and care in every detail of the packing and presentation, so your kind feedback will mean a great deal to them.
Antwoord van Regency Hampers
Thank you for sharing your 5-star review.
We are delighted to hear that you found our website easy to navigate and that your order arrived on time. Knowing that you were pleased with the quality of your hamper makes your feedback especially rewarding for our team.
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