Rejectshop.com.au Reviews 7

Your staff needs full training about customer service.
No sense of humour. Even Just a smile makes other people's Day and with courtsey say Thank You to the customer . Staff asked me if I wanted a bag. I bought items obviously I needed a bag. Just asked me "do want a you bag". Obviously I needed one how could I cary the items I bought. Came home going through the receipt she charged me for the bag. Why the hell she didn't tell the customer that it cost money. There are shops who don't charge for the bags. I thought it must be free. Tell your staff when asking customers if they need bag, it costs money. I had a bag in my handbag. Thinking it's free I said Yes to her. Also I couldn't find staff on the floor. I needed to ask for the product I wanted to buy. This is I'm talking about westfield Parramatta store.
Poor service.

Logan City Store certainly lives up to the area reputation ... Sunday morning service was terrible ... Customer service is NON existent, no words spoken when served and the young person proceeded to drop my items from a height after scanning them, i did not warrant the attitude of the person serving me and i definitely won't be going back to that store ... no thank you no nothing ... Reject shop hiring personal please consider the right person for a customer service job when hiring ... maybe you should think about the invisible generation that has come to the age of no employment prospects.

I purchased from The Reject Shop in Cairns City Wednesday 8 January 2025 and the cashier was extremely grumpy. She did not make me feel welcome me as a customer. This woman needs a refresher course in effective customer service.

On Wednesday 12th May 2021 I went to the Croydon Store with Narelle and she bought me a Metal Magpie for $18 as a housewarming present, which was extremely nice of her to do that for me. The staff were kind to her and the service was amazing.