Skip was the best price I could find from a reputable company. Skip arrived as booked online. Driver dropped it as per our request on the online booking. Very clear easy to understand instructions on... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The skip was delivered on time and collected on time that we agreed. Skip was delivered by a lady, which was amazing -we need to see more women operating heavy machinery! Both the gentleman collecting... Toon meer
Had an enormous job to do the general waste skip was perfect, got the job done. Skip delivery and collection were prompt and service was straightforward and friendly. Would highly recommend.
I've used Reliable skips in the past. I've just had a skip and the service was fast and efficient. They let you keep it for 14 days which helped. Mine was off the road, and it was delivered while I wa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Reliable Skip is the go-to solution for efficient, dependable, and environmentally responsible waste management across the UK. From domestic clear-outs to large scale construction projects, we provide an extensive range of skip sizes tailored to meet all your needs. Our dedicated team ensures an easy online booking process and cheap prices. With a firm commitment to recycling, we strive to reduce landfill waste, protecting our environment. At Reliableskip.com, your satisfaction is our priority, as we continue to offer top-notch, customer-focused services. Enjoy low cost skip hire and book online today!
Contactgegevens
Century House, High Street, Hartley Wintney, RG278NY, Hook, Verenigd Koninkrijk
- 0800 320 2110
- sales@reliableskip.com
- reliableskip.com
4,6
Uitstekend
368 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
Very quick delivery of skip and great communication when collected. Reasonable price. Would recommend
21 juni 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Samantha, we're over the moon to hear about your positive experience with our quick delivery and communication! 🚚💬 Your recommendation means the world to us. 🌍
Kind Regards, Reliable Skip
Cancellation fee when they failed to deliver
Ordered a skip. Our drive is sloped so we sent pictures, both close up and from across the road, as well as a measurement of the angle of the drive, to check whether it would be okay and was told it would be fine. We trusted them because we know other houses on our road have had skips no problem.
This morning the delivery comes and they can’t get it on the drive. They dump it on the pavement and leave and we have to try to get to taken away before we’re fined by the council. A different guy comes to take it away and tells us they always have trouble delivering to our area because it’s hilly and their trucks can’t handle it so they should have declined the job - great.
We ring to ask if we can still get a skip given we haven’t successfully been delivered one and get told we’ll get a call back in 10 minutes. Obviously no call back for hours and we have to chase. Finally get a call back and are told they can’t deliver a skip to us and will give us a refund but will charge us a cancellation fee. Baffling that they think this is acceptable, it wasn’t our fault they didn’t look the pictures and measurement properly to confirm they could deliver to us. I don’t know what more we could possibly have done to facilitate delivery. Be aware that if you book with Reliable Skips and they can’t deliver for whatever reason, they will charge you and say it’s your problem.
20 juni 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Jenny,
We're truly sorry to hear about the difficulties you experienced with your skip delivery. It sounds like a frustrating situation all round, and we appreciate the effort you went to in providing detailed information about your drive to ensure the delivery could go ahead smoothly. It's clear that this situation was far from ideal, and we regret any inconvenience caused.
Regarding the issues with delivery on sloped drives and in hilly areas, it's a challenge that we occasionally face despite our best efforts to assess and prepare for such conditions. We aim to learn from each of these experiences to improve our service moving forwards.
We understand your frustration regarding the cancellation fee. I can see as a gesture of goodwill, you were charged a minimal cancellation fee of £20 as opposed to a wasted journey charge. The fee partly covers the costs incurred on our side for the attempted delivery and collection, which, unfortunately, doesn't eliminate the expenses we faced. We strive to be transparent about potential risks and charges, though we recognise that this doesn't lessen the disappointment when things don't go as planned.
Concerning the situation with the council and potential fines, please rest assured that we would take responsibility for any repercussions resulting from the skip's placement. It's our duty to manage such issues, not yours.
Your feedback is invaluable to us in highlighting areas where we can enhance our communication and service. We're continually working to improve our processes and customer experience, and insights like yours are crucial in this journey. Thank you for taking the time to share your experience, and we're sincerely sorry for any stress caused.
Kind Regards,
Reliable Skip
We needed to extend our pick up date…
We needed to extend our pick up date this was done very easily.
Our whole experience was extremely smooth from ordering to collection Katie was very helpful kind and pleasant (one less thing to worry about during a house move )
13 juni 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hello, we're delighted to hear your experience was smooth and stress-free! 😊 Thanks for sharing your positive feedback about Katie's helpfulness. 🙏
Kind Regards, Reliable Skip
Reliable Skips Basingstoke
We were very happy with the service from Reliable Skip. The skip was dropped & collected on the agreed dates. I contacted customer service with a query & was replied to promptly. I would definitely use them again & highly recommend Reliable Skip to family & friends.
6 juni 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Sue, we're chuffed to bits that you're pleased with our service and prompt communication! 👍😊 Your recommendation means the world to us.
Kind Regards, Reliable Skip
Good service delivered on time removed…
Good service delivered on time removed on time all professional done.
9 juni 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Justin, we're thrilled to hear you found our service professional and timely! 😊 Thanks for choosing us! 🚚
Kind Regards, Reliable Skip
Easy to book online
Easy to book online, updated via email and txt message at every step. Would use again.
2 juni 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Simon, we're chuffed to hear you found our booking process straightforward and updates helpful. We can't wait to assist you again! 😊🙌
Kind Regards, Reliable Skip
Skip the rest, Reliable Skips are the best!
Great service and really competitive prices. Delivery as expected and collected on time. Communication and whole process was quick and straightforward.
22 mei 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Tony, we're thrilled to hear you're pleased with our service and competitive prices. Your positive feedback about our timely delivery and communication means a lot to us! 🙌🚚
Kind Regards, Reliable Skip
Perfect
Good price, friendly and knowledgeable staff, flexible with early collection. Can't fault them.
29 april 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Mark, we're delighted you found our staff friendly and knowledgeable. Thanks for commending our flexible collection and good prices! 😊👍
Kind Regards, Reliable Skip
Excellent service and communication.
29 mei 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Sheikh, we're absolutely thrilled you appreciated our service and communication. Thanks a bunch! 😊👍
Kind Regards, Reliable Skip
Does what it says on the tin!
Does what it says on the tin! Easy to book online and arrived the day as requested! Good customer service
9 mei 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hey Simon, we're absolutely delighted to hear you found our booking process and customer service up to the mark! 😊👍
Kind Regards, Reliable Skip
Prompt delivery of skip
Prompt delivery of skip, no fuss,excellent company to use. Will call on them again when needed.
15 april 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Gerry, we're overjoyed to know you appreciated our fuss-free service and prompt delivery. We look forward to serving you again! 😊👍
Kind Regards, Reliable Skip
Unreliable skips..
19 mei 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Dear Paul,
We have reviewed your order in detail and, while we welcome customer feedback, we feel that your review in this instance is extremely unfair and appears to have been posted in bad faith.
Both of your skips were delivered on time, and the delay in collecting the second skip was a direct result of a breach of contract by your company, EGlobe LTD trading as Artico Interiors (www.articointeriors.com). The issues began when your team knowingly disposed of over 20 items of POPs (Persistent Organic Pollutants) waste, namely upholstered furniture, which had been deliberately concealed within the skip. Despite clear photographic evidence, your company repeatedly denied placing these items in the skip—until we were left with no option but to pursue the matter through small claims to recover the significant disposal costs incurred.
The models of furniture in question are visibly featured on your company’s website and social media channels. Furthermore, the skip was located in a secure business park with CCTV coverage, adding to the weight of the evidence.
Given that your business exclusively sells furniture, it is inconceivable that you and your team were unaware of the legal obligations surrounding the disposal of environmentally hazardous waste. This is particularly concerning in light of the multiple reminders we issued regarding what cannot be placed in a general mixed waste skip.
We sincerely hope that following this incident, your company will take its responsibilities as a waste producer more seriously and ensure future compliance with the relevant environmental legislation.
Kind regards,
Reliable Skip
Top Rate Service
Easy to order and a competitive price. Delivered on time and collected as booked, combined with great customer service both by delivery drivers and office team. Would highly recommend.
9 mei 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Sharon, thrilled to hear that you appreciated our competitive prices and top-notch customer service. Thanks a bunch for your lovely recommendation!
Kind Regards, Reliable Skip
The whole process went perfectly
The whole process went perfectly. Reliable understood the uncertainty over the collection date for the skip because I was unsure of when It'd be ready and they were happy to work with me to extend, and then agree the final collection date. It's unusual to experience that much flexibility without being hammered with charges in this day and age. I'd definitely use them again and recommend them to others. 👍
8 mei 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Bradley, it's fantastic to hear that you found our service flexible and accommodating! We're chuffed you'd recommend us. 🙌
Kind Regards, Reliable Skip
Everything you need.
Absolutely perfect, well organised, drop off and collection great. All supported by good communication and a fair price.
7 mei 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Mr Gibson, we're chuffed to hear that you appreciated our efficient service and fair pricing. It's wonderful to know that our strong communication stood out for you.
Kind Regards, Reliable Skip
Good experience
Booking was easy. Price was competitive. Skip turned up on time and placed exactly where I’d requested. Information was clear about what could and couldn’t go in the skip. Collected on the day requested.
28 maart 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hello James, we're delighted to know that our clear information and timely service met your expectations. Your positive feedback is greatly appreciated.
Kind Regards, Reliable Skip
Efficient value for money service
As the name suggests, a very reliable service, friendly, efficient and value for money. I was able to amend collection date with a quick call to their helpful staff. I would recommend Reliable Skip and definitely use their service again.
Just check their waste exclusions before booking to ensure your waste is compliant with their restrictions.
24 april 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hello John, we're absolutely delighted that you valued our efficient and flexible service. Your recommendation means a lot to us!
Kind Regards, Reliable Skip
Reliable Skip Hire
Delivered on time - easy to book online - was able to keep skip longer than arranged, without any fuss
14 april 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hi Lauren, we're thrilled to know that our prompt delivery and flexible scheduling hit the mark for you. It's great to hear that our online booking system also made things easy for you.
Kind Regards, Reliable Skip
Great service.
Easy to organise.
Skip arrived on time with excellent communication from the driver.
Collected promptly.
1st class service all round.
21 maart 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hello Mark, we're thrilled to know that you valued our punctuality and communication. Your feedback is greatly appreciated!
Kind Regards, Reliable Skip
Excellent
Excellent communication. Very easy website booking system and an outstanding skip delivery and collection. Very happy to recommend.
14 april 2025
Review zonder uitnodiging
Antwoord van Reliable Skip
Hey, great to hear that you found our booking system straightforward and our delivery and collection services outstanding. Your recommendation means a lot to us!
Kind Regards, Reliable Skip
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.