Bad experience - must avoid I booked through a third-party rental comparison site, and while the price looked attractive, the actual experience was extremely the worst. I had to travel 15 k... Toon meer
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i have accidentally called this company and spoke to a person called Sham.. amazing service!!! he is a real gentleman honest authentic straight forward and extremely helpful! it happens to be that the... Toon meer
Bedrijf heeft geantwoord
I found this website through a Google search. They appear big and professional, but two web forms didn't result in call back and when I phoned the next morning to make an enquiry, the person who answe... Toon meer
This is my 3rd month for amex car rental so far soooo goooddd ...this amex ca rental recommended to all who wants to rent a car...this comany is perfect for you guys they are all professionals.highly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rent a car Dubai : We offer Car Rental Dubai with unparalleled customer service. Get the cheapest Car Hire today from Rental Cars UAE
Contactgegevens
3902 Burj Khalifa , 35114, Dubai, Verenigde Arabische Emiraten
- +97180022799
- Info@RentalCarsUAE.com
- rentalcarsuae.com
3,9
Goed
281 reviews
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Heeft 54% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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❌ Don't Book Online — Just Call Them!
DISCLAIMER: This review is about their online service only and doesn’t reflect their in-person experience, which I believe is much better. I’m sure the staff are great face-to-face — but their online process? Not so much.
Yes, they are real, and yes, they exist — but they’re far from being a professional online booking agency.
If you’re not physically in Dubai, don’t rely on the website to book. Instead, call them directly and ask for the list of cars available for your dates. Why? Because if you book online, there’s a strong chance you’ll get a message saying the car you booked isn't available, and they’ll try to push you toward something else.
🚗 Pro tip: If you're in Dubai — just pick up the phone. The staff will help you find what’s actually available, and the prices are honestly great. You really can’t beat them on affordability.
🙏 I genuinely hope they improve their online system or hire someone who can sync the website with real-time availability. It would save a lot of frustration and reflect better on what’s otherwise a solid rental company.
4 mei 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you for your honest feedback. We're sorry to hear about your online booking experience and understand your frustration. We're actively working to improve our website and real-time availability. We appreciate you recognizing our in-person service and hope to serve you better next time.
Delivery is nice and friendly,
Delivery is nice and friendly,
Car is okay
3 mei 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Antwoord van Rental Cars UAE
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
This is my 3rd month for amex car…
This is my 3rd month for amex car rental so far soooo goooddd ...this amex ca rental recommended to all who wants to rent a car...this comany is perfect for you guys they are all professionals.highly recommend without hesitation...
3 februari 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Amazing fast all perfecto
Amazing fast all perfecto
Thank you Sulayiman
27 april 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Rated 1 out of 5 stars
Rated 1 out of 5 stars
I wait 5 hours before I get a car and very bad car. Very bad service and scammers
I had a terrible experience with the car rental company Rentalcarsuae Amex in Dubai. They made me wait for over 4 months to return my deposit and still no refund. Very bad company The service was extremely poor and the staff was very rude. I would never rent a car from them again. I urge others to be.
10 januari 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
We apologize for the inconvenience you’ve experienced. To assist you, please share your name, email, or booking reference, as we’re unable to identify your booking. Once received, we’ll investigate and resolve the refund issue promptly. Or contact us on WhatsApp +971 800 22799 to drop your details.
We regret the frustration caused and appreciate your patience.
Great service from Sulayiman from Amex…
Great service from Sulayiman from Amex cars . Very helpful and kind , available when I needed his assistance. Thank you 👍👍
18 april 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Very friendly en helpful
Very friendly en helpful
Thanks sulayiman
21 april 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Well don
Well don
Great guy
I am very happy with his services
Sulayiman from Uganda 🇺🇬
21 april 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Don’t book online
Don’t book online, the cars are not in stock, they will re direct you to worse and more expensive options
13 april 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thanks for your feedback, and we're really sorry for the inconvenience. Sometimes, due to high demand, the cars shown online might not be available right away. We're working on improving this so the website better shows what's in stock.
We appreciate you letting us know and hope to give you a smoother experience next time.
Perfect good experience
12 april 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you for taking the time to share your feedback. We're delighted to hear that you had a perfect and enjoyable experience. Providing our customers with a smooth, reliable, and stress-free rental process is always our top priority, and it's great to know that we delivered on that for you. Your satisfaction means a lot to us, and we truly appreciate your trust. We look forward to welcoming you back on your next trip or whenever you need a vehicle.
Good experience Amex car rental
Good experience Amex car rental
11 april 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you for taking the time to share your feedback. We're delighted to hear that you had a perfect and enjoyable experience with Amex Car Rental. Providing our customers with a smooth, reliable, and stress-free rental process is always our top priority, and it's great to know that we delivered on that for you. Your satisfaction means a lot to us, and we truly appreciate your trust. We look forward to welcoming you back on your next trip or whenever you need a vehicle.
They are so friendly and professional…
They are so friendly and professional and good price rate
28 maart 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you! We appreciate your support and look forward to serving you again!
Best services
28 maart 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you! We appreciate your support and look forward to serving you again!
Antwoord van Rental Cars UAE
Thank you! We appreciate your support and look forward to serving you again!
Find a better option
21 maart 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
We’re very sorry to hear about your experience, and we take your feedback seriously. We strive to provide transparent pricing and excellent customer service. Please reach out to us directly so we can address your concerns and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Great cars with reasonable prices
Great cars with reasonable prices. Highly recommend.
21 maart 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you! We appreciate your support and look forward to serving you again!
Easy process for me to rent a car on a…
Easy process for me to rent a car on a tourist visa and UK license. Very convenient as they dropped the car to me.
20 maart 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you! We appreciate your support and look forward to serving you again!
Rented a car here when I wa s in…
Rented a car here when I wa s in tourism in Dubai and it was pretty good price U_U
The website is good interface and easy to use and they have some nice collections . I even write to support and they answer two of my questions.
17 maart 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you for your great feedback! We're so happy to hear that you had a positive experience with our service and found the website easy to use. It's awesome that our team could assist you with your questions. We hope to welcome you again on your next visit to Dubai!
Great Experience !!
I rented an MG ZS from Rental Cars and it was a great experience, they welcomed me and provided me with lounge access, the staffs were really knowledgable and understanding. The car they provided me is super smooth and clean.
8 maart 2025
Review zonder uitnodiging
Antwoord van Rental Cars UAE
Thank you so much for sharing your experience! We're thrilled to hear that you had such a positive time with both the service and the MG ZS. It’s great to know that the staff made you feel welcome and that the car was smooth and clean. Your feedback means a lot to us, and we’re glad you had a great experience! We hope to serve you again in the future. Safe travels!
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