Rentokil Property Care Reviews 

1.272
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very helpful company from the start. Lady came out to do an assessment. Agreed with what I was thinking and proceeded to get the job done. Woodworm was the issue and hopefully many months down the lin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would highly recommend Rentokil to treat woodworm. The technician which came to our property (Jim) was so helpful and very friendly. He explained everything with me being pregnant and how long to wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Efficient from start of the process until the job was completed. Neil Aspen did the survey very helpful and knowledgeable with good explanations . John Holgate was the technician,again very helpful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Pav from Rentokil Property Care came out very quickly to see our problem with damp stone work. He did some test has took some stones away for further testing but most of all has put our minds at ease... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vochtweringsbedrijf

Over Rentokil Property Care

Geschreven door het bedrijf

Rentokil Property Care provides homes and businesses across the UK with the very best property preservation service. As long term members of the Property Care Association, registered Trust Mark contractors and members of the Contractors Health and Safety Scheme, you can be sure that your property is in safe hands.

Our team of qualified and experienced surveyors and technicians are ready to provide solutions for all types of property damage, including damp problems, woodworm beetle infestations, wood rot, or even a leaking basement.

Request A Survey
As proud PCA members you can be sure all work carried out is of the highest quality
For 60+ years we have protected properties across the UK from woodworm, damp and rot
Our surveyors are fully trained, holding CSRT and CSSW qualifications

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.272)

51 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Would highly recommend for damp course installation

From our initial enquiry, appointment & quote, to completion of work, Rentokil were efficient, helpful, diligent & professional.
Danny, who installed our chemical damp course & removed old blown plaster then re plastered the area was hard working, proficient & cleaned up carefully both indoors & out. He was also very careful of my garden around the house where he was working.
Altogether an excellent experience.

11 juli 2025
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Antwoord van Rentokil Property Care

Mrs Hester, thank you for the wonderful review of our service and for recommending us! It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for Danny and the rest of the team. We will ensure your feedback is shared with them all. Thank you.

Beoordeeld met 5 van de 5 sterren

Rentokill Property Care highly rated

Rentokill’s survey report of my property was thorough covering all aspects of concern yet identified the areas of repair for me to prioritise ahead of others, which was very helpful on a limited budget.
Their technicians who have completed the re-plastering work on my property were highly skilled, fast working, knowledgeable about building materials and issues, and very efficient and tidy in handling and removing the waste.

7 juli 2025
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Antwoord van Rentokil Property Care

Mr Durham, thank you very much for your review of our service. It is our pleasure to provide the best possible service to our customers and it is wonderful to hear that this commitment was reflected in your visit. We will ensure your comments are shared with the whole team, they will be delighted! Thank you.

Beoordeeld met 5 van de 5 sterren

First class service

From the original survey up to the actual work being carried out the service was excellent and very importantly friendly.

16 juni 2025
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Antwoord van Rentokil Property Care

Helen, thank you for taking the time to leave us a 5 star review. We're so pleased to hear you received excellent service from our team. Your feedback will be shared with all involved. Thank you.

Beoordeeld met 5 van de 5 sterren

All Round Excellence.

Easy process. Excellent survey. Work carried out quickly and with diligence.

11 juli 2025
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Antwoord van Rentokil Property Care

Mr Thomas, thank you for taking the time to leave us a 5 star review. We're so pleased to hear you received an excellent service. We will ensure your feedback is shared with all involved. Thank you.

Beoordeeld met 5 van de 5 sterren

Great job …

Great job I have already left a review of the work done at my property 🙂

23 juni 2025
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Antwoord van Rentokil Property Care

Michele, we are very grateful that you took the time to share your feedback with us once again. Thank you very much.

Beoordeeld met 1 van de 5 sterren

DO NOT USE RENTOKIL PROPERTY CARE

We had a surveyor around to do a damp report on our cottage. After practically saying our cottage should be condemned and leaving me in tears for which we paid £250 for. We was promised a report by last Friday which never arrived. So I rang them up and they said they would email the man and he would phone me but that never happened either.
I phoned today and asked once again where's my report all this receptionists said is that she will email her manager and he will phone me. Guess what never happened 😡😡😡
I do have the name of the man who originally came round but I won't disclose it YET

18 juni 2025
Review zonder uitnodiging
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Antwoord van Rentokil Property Care

We are very sorry to hear about your experience with our service. I would like to sincerely apologise on behalf of Rentokil Property Care Ltd for the lack of communication and delay in sending our report. The branch has confirmed that the report has now been sent and a telephone call with an apology has been made. Once again, our sincere apologies.

Beoordeeld met 5 van de 5 sterren

Professional

Professional, friendly, approachable.

10 juni 2025
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Antwoord van Rentokil Property Care

Helen, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for the team. We will ensure your feedback is shared with them all. Thank you.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Rentokil Property Care

Hello David, we are so grateful that you took the time to share your feedback with us and delighted to hear that you were happy with the service provided. We will be sure to pass on your feedback.
Thank you very much.

Beoordeeld met 1 van de 5 sterren

Rentokil's swift local service is a lie

I was able to book a slot on the website for 2 days' time and paid the money. Only to find they can't come out for a month! Rentokil advertise a 'swift local service'. It's a lie.

2 juni 2025
Review zonder uitnodiging
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Antwoord van Rentokil Property Care

We are sorry to hear you are not happy with our service. Senior Management have now made contact with you to resolve the issues you have raised and an earlier appointment has been arranged and agreed. Please do not hesitate to contact our Head Office directly at propertycare.hoffice@rentokil.com if you have any further issues.

Beoordeeld met 5 van de 5 sterren

Great service and thorough survey

I had a great customer experience with Rentokil Property Care. My enquiry was handled well and an appointment arranged providing me with details in advance. I was very impressed with the thorough survey to my property and reassured by the helpful and informative advice from the surveyor, who was also very respectful of my home.

16 mei 2025
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Antwoord van Rentokil Property Care

WW, we are so grateful that you took the time to share your feedback with us and very happy to hear that our team provided you with 5-star service. We will ensure your kind comments are passed on. Thank you very much.

Beoordeeld met 3 van de 5 sterren

Would look around for other quotes next time

The response to my enquiry was prompt and efficient. I was appalled by the survey cost of £420 for woodworm in the roof timbers of a flat-roof single garage; although this was taken off the final bill, it effectively ties you in to Rentokil - sharp practice in my view.
The technician turned up ahead of time, having phoned beforehand to confirm this was OK. He was friendly and polite. His 110V transformer tripped my MCB; he said this happens frequently with his equipment, though it should not. His spray gear, which was clearly old and well-used, was blocked and he needed assistance from me to get it working before he could do the job. He was clean and tidy in his work, and gave a thorough explanation.

5 mei 2025
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Antwoord van Rentokil Property Care

David, we are sorry to hear you are not happy with our service. Our Area Operations Manager is currently investigating the issues you have raised and will contact you directly.

Beoordeeld met 5 van de 5 sterren

A good service at all aspects of the…

A good service at all aspects of the operation.The survey was thorough and informative. Excellent service and information when bats were found. Spray operation was thorough by the operator. He was efficient and friendly.

5 mei 2025
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Antwoord van Rentokil Property Care

Dianne, thank you for taking the time to share your experience with us. We're delighted to hear that you were happy with the level of service provided. We'll be sure to pass on the kind words to all involved. Thank you.

Beoordeeld met 5 van de 5 sterren

The entire experience was a pleasure

The entire experience was a pleasure. Our surveyor was approachable, knowledgeable and positive. The first part of the work was carried out by two very polite, punctual and hardworking men. They started on time and cleaned up each day, leaving the house in perfect condition for the plasterer. Joseph our plasterer was fastidious in his task. The carpets were thoroughly protected. The walls are beautifully finished, to the extent that he matched the rippled surface on an existing wall. The house was left cleaner than when he started. He is a very professional friendly chap who takes pride in his work. Overall a first class service.

5 mei 2025
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Antwoord van Rentokil Property Care

Glenn, thank you very much for your review. It means a lot to us that you have taken the time to share your feedback with us and the rest of our community. Our team strives to keep our customers happy and this positive feedback lets us know that our team are doing just that! Joseph and the entire team will be delighted to read the kind words you have left about their service. Thank you!

Beoordeeld met 5 van de 5 sterren

Thank you Rentokil

I wish I'd got Rentokil's surveyor (Tony Clark) in years ago instead of relying on a series of roofing firm's to help eradicate damp patches on some internal chimney breasts. Wrongly assumed for years that if the roof and chimneys were made watertight the damp would disappear but that was not the case. Damp due to a problem with salt in the plaster!

29 april 2025
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Antwoord van Rentokil Property Care

Hello, thank you very much for your review. It is our pleasure to provide the best possible service to our customers and it is wonderful to hear that this commitment was reflected in your visit. Tony will be absolutely delighted to read your kind words of appreciation. Thank you.

Beoordeeld met 5 van de 5 sterren

Good job well done

We had two contractors in the property working on different projects, normally a recipe for difficulties but Rentokil were fully professional. Job was done quickly with minimal fuss. Site was left clean and tidy at the end.

30 april 2025
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Antwoord van Rentokil Property Care

Graham, we are happy to hear that our team provided you with 5-star service and very grateful that you took the time to share your feedback with us. The team will be very pleased to receive your kind comments. Thank you very much.

Beoordeeld met 5 van de 5 sterren

Great Service and Building Works

Overall very good damp proof survey and building works implementation. Highly Recommended with 30yr Guarantee. Quality of work was superb.

As working for a construction company I cross checked the details and did not find any fault.

28 april 2025
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Antwoord van Rentokil Property Care

Mr Shepherd, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and that you would be happy to recommend us! We will be sure to pass on your feedback to all involved. Thank you

Beoordeeld met 5 van de 5 sterren

Very happy with report

Very happy with report, I spoke with both the office and surveyor and got clear, concise and simple explanations with regards to the information that was shown on the report. Everyone I spoke to was friendly, professional and happy to help. I would definitely recommend to anyone who needed their services.

23 april 2025
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Antwoord van Rentokil Property Care

Hello Tracey, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and that you would be happy to recommend us! We will be sure to pass on the kind words to all involved.

Beoordeeld met 5 van de 5 sterren

Good all round service provided

Good all round service provided. Helpful staff from initial contact to completion of work.

22 april 2025
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Antwoord van Rentokil Property Care

Mrs Wright, we are very grateful that you took the time to share your feedback with us and happy to hear that our team provided you with 5-star service. We will ensure your kind comments are passed on to all involved. Thank you very much.

Beoordeeld met 5 van de 5 sterren

Great team of Tom and Matt

Great team of Tom and Matt. Very efficient and nice guys.

22 april 2025
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Antwoord van Rentokil Property Care

Mr Dawson, thank you very much for your 5-star review! We are really pleased to hear that you were happy with the level of service provided by Tom and Matt. We will be sure to pass on your kind comments to them both. Thank you.

Beoordeeld met 5 van de 5 sterren

Great service

Great service from initial phone enquiry, surveyor was very helpful and informative and a treatment was arranged very quickly. On treatment day again great service, very happy as now the sale on our house can complete with our buyers having peace of mind with Rentokils guarantee

15 april 2025
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Antwoord van Rentokil Property Care

Tracey, we are so grateful that you took the time to share your feedback with us and very happy to hear that our team provided you with 5-star service. We will ensure your kind comments are passed on. Thank you.

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