RentProfile Reviews 

Very convenient app/ website. Easy to use and very informative.

The website cause a lot of trouble while trying to fill up infos even if you are already registered.
I would strongly suggest to have a look at it... On the other hand with the mobile app was a great success

The website and the app both struggled when it came to checking my bank account. It proved difficult for the software for that purpose to return me to the website and the app. It might be there was a delay to the bank findings being approved.
On the plus side when I contacted the support team they responded within 24 hours.
Not great if you need to work to a tight deadline.

asks for a ridiculous amount of information including all your bank transactions

Update - RentProfile responded and explained their process. While I appreciate their reply, I still believe sharing salary details in plain text via emails is excessive.

The tenant check process asks you to provide your HR or line manager’s name and email address. RentProfile then contacts them directly in email and displays sensitive details such as your salary and bonus in the content using a large, visible format. I find this a serious breach of tenant privacy.

I'm thoroughly impressed with The Draper! From the moment I stepped into the lobby, I knew I was in for a treat. I’m totally in love with the beautifully designed and modern finishes at the apartments. The amenities are top-notch, with a fantastic gym and stunning views from the rooftop and even at the balcony. The staff are always friendly and helpful, especially when I was moving in. I mean, they were always ready to offer assistance. The location is perfect for exploring the city, not far away from Colindale station with plenty of shops nearby. I love living at The Draper because it is another home away from home! And would highly recommend it to anyone looking for a comfortable and convenient place to call home.

Absolutely rubbish

Smooth easy process. No issues.

The communication aspect was great. Everything on this process was good. The team was willing to help in one way or the other.
So that I'm impressed about

Friendly approach

Really Easy.
Everything went so smooth and quick.

The process is straightforward, really recommend it.

Very glitchy app, not worth using.

Mia and her team got the references and the paper done quickly.
Clear communication at every step.
Approachable.

Requested a phone call to help explain

Water heater is not working in the house I have been living in the house with out good bath . Am very unhappy

The process was smooth, however I filled out the application on a Friday evening. I got prompted to ask my manager to verify the link he got on his work email. The next day I got another 2 automatic prompts. Most people don't work on Saturdays and Sundays. Sunday I got another prompt. Unfortunately for me the Monday was a Bank Holiday in the UK. I got contacted by a person not automated message this time.
The first few questions were about Open Banking and work email which I've already filled out.
I complained to them about not giving me enough time to take action and then that was enough to give me a pass. So I didn't even have to verify the work emails.
Overall not a bad process but there's room for impovement and I hope this get's heard.