Restore Datashred Reviews 1.148

From start to finish simply excellent. Duane was superb in booking the visit.
Today Mathew was very good indeed. Collection and shredding within minutes.

Great Professional service throughout, Shamsull was amazing kept us informed all the way through the process and made us feel at ease. Thank you guys. I would highly recommend these guys.

Good upfront communication with Shamsull during the onboarding of a quote, and subsequent followup to ensure the delivery of the service. Thank you...

Booked a collection was given a date but had to do a lot of chasing. To then came back off annual leave and the bags were still here. Received a certificate of destruction when the bags hadn't even been collected!
had to chase AGAIN to book another collection waited for confirmation, called again to then be told the next one isn't for another 2 weeks! At this point it's now been 3 weeks waiting for a collection! Cancelled and gone elsewhere.

We use Restore Datashred for routine monthly collections from a secure cabinet in our office, those always happen on time with no hassle.
We had a requirement for an additional one-off collection of 17 archive boxes for secure disposal. After the initial enquiry Chloe Tellitt from the local Trafford Park branch got in touch quickly and promptly made the booking for a date and time convenient for us.
The collection driver was friendly and removed the waste with no disturbance to our office activity.
Very happy with the service provided and also impressed with the Restore Datashred customer portal.

Excellent service by Calum who explained paperwork and payment and organised collection to a date convenient for myself, and driver was with me in the hour. Very efficient.
Altogether a very good experience and I can certainly recommend Restore.

Carl came into our work today to empty a number of our bins, he was professional, friendly and efficient. The service is always excellent and we have great customer service from all the drivers who visit once a month as well from Andrew and the girls at the Trafford park depot!

Dealt with Daisy a few times, always helpful , good service from Restore

Having dealt with Connor Evans over recent months, I have been impressed at the level of service received. Timescales and accuracy are extremely fundamental in the Restructuring and Insolvency world in which I operate, Connor understands this and has completed tasks accordingly. I appreciate it’s a challenge with the many requests Connor receives, he remains diligent and patient, all with a very pleasant manner.

I look forward to working with Connor again and have already suggested other colleagues reach out to him.

We have had a lovely experience with Restore and they were very efficient! Connor sorted everything for us and followed up to ensure we were happy! They booked us in with very short notice and we will be working with them in the future to deliver their service to the other care homes we own. Thanks again!

Excellent and great customer service, nothing was too much and the whole process was efficient and friendly. would happily use again.
Driver most helpful

Dealt with Daisy Bond, have to be honest I wasn't sure how to go about sorting anything but she helped me through everything! The drivers were very impressive loaded to van and was very efficient.

Easy to organise both delivery of bags and collection of same. And certification of destruction of sensitive data delivered promptly. Very efficient and professional service.

Straight forward and great customer service, nothing was too much and the whole process was efficient and friendly. would happily use again.

Really good, efficient service. The initial quote and follow up response was quick. It was a straightforward transaction with easy instructions. Massive thank you to Ms S Jones who made my life so much easier.

Great friendly and efficient company and excellent value for money !

Not used them personally for their service but I’m fed up with their driver/s parking their large lorry on our high street, against the traffic, on a zebra crossing and on double yellow lines!!!
Shame we don’t have traffic police in the area as I’m certain that’s a crime.
Shame on you……..!!!

My recent experience with them is not so positive. Having been a loyal customer they charged for an attempted collection almost same price as a regular collection. First time has happened, surely they would have more customers around to come back but they decided to charge without warning. We are already thinking about changing company