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Restore Information Management Reviews 

1.662
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Restore are great! They respond quickly to my emails, I'm not able to use the electronic site just yet so I rely on email correspondence. The member of staff I communicate with is friendly and profes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I emailed about stock got an immediate response and the items were with me in a couple of days customer service staff kept me updated every day.

Beoordeeld met 5 van de 5 sterren

Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Informatieservice
  2. Automatiseringsbedrijf
  3. Business to Business-service
  4. Cloud computingservice
  5. Archiefopslagbedrijf

Geschreven door het bedrijf

Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.


Contactgegevens

Trusted by Organisations Across the UK

Explore Information Management Solutions

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(1.662)

365 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

it would be good when i order a box it…

it would be good when i order a box it actually turns up

23 juli 2026
Logo Restore Information Management

Antwoord van Restore Information Management

Thank you for your review Stuart, We are very sorry to hear your delivery was not received. A member of our Customer Care team will be in touch to discuss this with you further.

Beoordeeld met 2 van de 5 sterren

Great Service from admin team at…

Great Service from admin team at Restore and prompt delivery. but the delivery driver dumped the boxes at the door and refused to help carry them any further.

15 juli 2026
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Antwoord van Restore Information Management

Hi, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further

Beoordeeld met 5 van de 5 sterren

good customer service always helpful…

good customer service always helpful ,collection went smoothly and they are always professional.

14 juli 2026
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Antwoord van Restore Information Management

Thank you for your review Roxana, It is great to hear you are happy with the service you have received from us at Restore

Beoordeeld met 5 van de 5 sterren

Communication is always responded to…

Communication is always responded to straight away, goods are delivered reliably and in a timely manner. No problems at all to report.

15 juli 2026
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Antwoord van Restore Information Management

Thank you for your review Linda, we are pleased to hear you are happy with the service provided to you

Beoordeeld met 2 van de 5 sterren

Delivery day is always wrong!

Delivery is set on the same day of the week as agreed. However, after submit an order on portal, it always shows the wrong day and need to email to CS to change it manually. We have emailed to CS multiple times but never resolved. What a waste of time!

18 juli 2026
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Antwoord van Restore Information Management

Hi, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further

Beoordeeld met 5 van de 5 sterren

Required 10 boxes to be returned to me…

Required 10 boxes to be returned to me and the process was easy. The boxes were delivered within 24 hours. Perfect.

15 juli 2026
Logo Restore Information Management

Antwoord van Restore Information Management

Thank you for your kind review Carol. It is great to hear we provided you with the level of service we aim to provide for our customers.

Beoordeeld met 5 van de 5 sterren
Logo Restore Information Management

Antwoord van Restore Information Management

Thank you for your review Elisa. Your review is greatly appreciated

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery

9 juli 2026
Logo Restore Information Management

Antwoord van Restore Information Management

Thank you for your review Kate, we are please to hear you are happy with our delivery service

Beoordeeld met 4 van de 5 sterren

Restore are great

Restore are great! They respond quickly to my emails, I'm not able to use the electronic site just yet so I rely on email correspondence. The member of staff I communicate with is friendly and professional and always there to help.

7 juli 2026
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Antwoord van Restore Information Management

Thank you for your review Christine. Your kind comments are greatly appreciated

Beoordeeld met 5 van de 5 sterren

Efficient

I emailed about a queue of the box location of a box that was out, and received a prompt response.

10 juli 2026
Logo Restore Information Management

Antwoord van Restore Information Management

Thank you for your review Nicola. Your comments are greatly appreciated.

Beoordeeld met 5 van de 5 sterren

I cannot fault the service in anyway

I cannot fault the service in anyway. Whenever I need something from Restore they action it that day and deliver on it the next day, and in the seven years I have used their service they have never failed to keep to that schedule.

9 juli 2026
Logo Restore Information Management

Antwoord van Restore Information Management

Thank you for your review James. It is great to hear you are happy with the service you have received from us at Restore

Beoordeeld met 5 van de 5 sterren

Dale from the Manchester always…

Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commitment to getting things done quickly and effectively is greatly appreciated.
Thank you
Amanda

6 juli 2026
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Antwoord van Restore Information Management

Thank you for your review Amanda. Your comments are greatly appreciated and will be passed onto Dale

Beoordeeld met 4 van de 5 sterren
Logo Restore Information Management

Antwoord van Restore Information Management

Thank you for your review Rebecca. It is great to hear you are happy with the service we provide for you

Beoordeeld met 5 van de 5 sterren

GREAT SERVICE

Quick response to email query regarding portal.

9 juli 2026
Logo Restore Information Management

Antwoord van Restore Information Management

Thank you for your review Elizabeth. It is great to hear you are happy with the service we provide for you

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