The customer care team (mentioning Leanne) who were extremely helpful and prompt with our request for retrieval of our records, despite only been given a few hours to action our request. Great custom... Toon meer
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Lees wat reviewers zeggen
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Toon meer
Bedrijf heeft geantwoord
I sent a request and I did not change the shipping address so I emailed Restore to change the address for me and it was done in no time at all and they email me to confirm that the email address had b... Toon meer
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Informatieservice
- Automatiseringsbedrijf
- Business to Business-service
- Cloud computingservice
- Archiefopslagbedrijf
Geschreven door het bedrijf
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Contactgegevens
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Verenigd Koninkrijk
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Dale from the Manchester always…
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commitment to getting things done quickly and effectively is greatly appreciated.
Thank you
Amanda
6 juli 2026
Antwoord van Restore Information Management
Thank you for your review Amanda. Your comments are greatly appreciated and will be passed onto Dale
responded quickly
4 juli 2026
Antwoord van Restore Information Management
Thank you for your review Rebecca. It is great to hear you are happy with the service we provide for you
Antwoord van Restore Information Management
Thank you for your review Elizabeth. It is great to hear you are happy with the service we provide for you
Antwoord van Restore Information Management
Thank you for your review Georgie, It is great to hear you are happy with the service you have received from us at Restore
always quick to respond
always quick to respond. Always deliver and collect when expected, thank you.
3 juli 2026
Antwoord van Restore Information Management
Hi Mickola, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Reliability
Their efficiency, reliability and professionalism never falters since the very beginning. I have archived documents for many years of working in different NHS Trusts and Restore has never let me down ever since.
Keep up the good work.
8 juli 2026
Antwoord van Restore Information Management
Thank you for your review Aurora. It is great to hear you are happy with the service we provide for you
very helpful and extremely quick…
very helpful and extremely quick service from Restore as usual
7 juli 2026
Antwoord van Restore Information Management
Thank you for your lovely review Victoria, it is a great to know receive the level of service from us that we aim to provide
Quick and responsive
26 juni 2026
Antwoord van Restore Information Management
Thank you for your review Wai Tsing. It is great to hear you are happy with the service we provide for you
Antwoord van Restore Information Management
Thank you for your review Corinne. It is great to hear you are happy with the service we provide for you
Excellent service
We have been using Restore for a significant amount of years and always happy with their service and communication. Deliveries and collections are arranged swiftly and any amendments are actioned promptly. Would recommend.
18 juni 2026
Antwoord van Restore Information Management
Hi, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
I have no issues with the restore…
I have no issues with the restore service.
Always helpful and prompt and the couriers are so nice too.
27 juni 2026
Antwoord van Restore Information Management
Thank you for your review Kim, It is great to hear you are happy with the service you have received from us at Restore
The service that Restore provide is…
The service that Restore provide is consistent and always efficient. They do what they say they will do!
I can't fault the service past or present :)
26 juni 2026
Antwoord van Restore Information Management
Thank you for your review Krystyna, It is great to hear you are happy with the service you have received from us
Katie was very helpful with my query
Katie was very helpful with my query, she answered all my questions. Thank you Katie
30 juni 2026
Antwoord van Restore Information Management
Thank you for your review Bernie. Your comments are greatly appreciated and will be passed onto Katie
Antwoord van Restore Information Management
Hi Marie, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Antwoord van Restore Information Management
Thank you for your review Barbara. It is great to hear you are happy with the service you have received from us at Restore
Slow response
I am still waiting for confirmation the email has been changed. I went onto my account and it appears to not have happened yet. I requested this a week ago.
25 juni 2026
Antwoord van Restore Information Management
Hi, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Antwoord van Restore Information Management
Thank you for your review Stephen. Your comments regarding our team are greatly appreciated
Very prompt for delivery of files that…
Very prompt for delivery of files that were required
23 juni 2026
Antwoord van Restore Information Management
Thank you for your review Christine. It is great to hear you are happy with the service you received from us at Restore
Gentleman who undertook the delivery…
Gentleman who undertook the delivery was polite, efficient and effective.
20 juni 2026
Antwoord van Restore Information Management
Thank you for your review Catherine. It is great to hear you are happy with the service you have received from Restore
Antwoord van Restore Information Management
Thank you for your review Shaun, It is great to hear you are happy with the service you have received from us
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