Restural Reviews 

I wanted to return two of the three items that I purchased from them. I thought they were located in Wyoming. That’s where my credit card charge was from. That is what they say on their website. Come to find out you have to pay return shipping to London, United Kingdom. I would never order anything from them besides the fact that their product does not seem to work at all. Very misleading, I guess shame on me for not doing enough homework but at least I can write a review here that will not get deleted. I feel like this was very sneaky, unethical and misleading.

I love using this equipment. And my feet are responding

I understand the "money back guarantee " frustration.

But the product does do what it says. My mother and I both have MS.

My mom got feeling back in her feet (not her toes) after a decade of not feeling her feet.

My issues are both in hip flexor/rotator in addition to the foot drop, so the tripping risk is real.

This not only helped me with flexing my foot, contractions of the lower leg muscles seems to be waking my hip up as well. I am even able to climb stairs -- not with consistency but on some days -- after about three weeks.

It IS a thin flexible mat and I, too, questioned the quality or effectiveness on receipt. Having neuropathy, I even questioned at times if it was really working or had gotten a weaker signal. Then, one day I adjusted the mat with my hands and was shocked (a little litteraly) at hos strong the electric signal was!

For $60, totally worth the dice roll to see if this helps with your neuropathy/muscle signaling.

Your product doesn’t provide any real benefit

I ordered the Restural EMS to help with Multiple Sclerosis. After a long time I received the “pad” a cheap piece of plastic with markings on it, but no controller and no charging cord. Therefore, it is useless. It wasn’t cheap, and my hopes for help with the MS were dashed.

Their "money back" statements are false. Tried to send my unit back, and they told me I would be responsible for shipping charges, from Arizona to the UK! But, as a gesture of "goodwill" they would refund me 25% of the cost and I could keep the unit.

Well, they keep 75%, what a scam. Hopefully you are reading this BEFORE you do business with them, and this will save you time and money!

Shame on them for preying on people with debilitating diseases, giving us hope and then not fulfilling their promises!

I received a defective EMS foot device. It would not hold a charge. Contacted company and they responded quickly but gave me two options. Mail device back to them in UK at my expense or get 25% refund for keeping a device that was defective day one. Says company was in Wyoming but want me to ship back internationally. Seems like a scam to me.

DO NOT PURCHASE RESTURAL- It is an international mail fraud scheme. The item is worth 10 cents. It is sent from an INTERNATIONAL WAREHOUSE to a US WAREHOUSE that relabels it from a US address. Then if you want to return it for refund, they ask you to mail it to LONDON UK and the postage is MORE THAN THE item is worth and I was offered a 25% refund on a $64. purchase. DO NOT PURCHASE FROM RESTURAL.

Helping with nerve rejuvenation.

It works very good

​"I wanted to leave a review for this machine because, to be honest, it is rare to find something that truly delivers on its promise. I’ve been using this for my foot drop, and the electrical stimulation is a complete game-changer.

​At the end of the day, it isn't just a piece of tech; it’s about getting your mobility and your independence back. It is changing my life for the better and working incredibly well. If you’re on the fence about whether this works—take it from me, it does.

​Huge thanks to Dr. Stephen Jones for getting me onto this. It’s the best move I’ve made in my life

At the two lowest settings, l felt a mild buzzing, by the time I got to six, it was uncomfortable enough to stop. Then an hour later, I develop a sensation that felt like someone was stabbing my left shoulder, arm and upper left back with boiling hot nails. This lasted for several hours and necessitated a trip to urgent care. I have never experienced this either before or after using the product. Is it possible that I had a defective unit, or could it be related to the fact that I had a radical mastectomy about 25 years ago and there may be permanent metal in that area? PLEASE RESPOND TO THIS!

I bought 2 of these. One was for myself. I suffer severe leg cramps at night. Ive been using it for almost 2 weeks and have had only one cramp. The second one is for my daughter in law. She suffered a hemorrrhagic stroke 18 months ago. She has not started with it because she is doing a clinical trial and the parameters of the study don't want her doing it until the trial is over in May.

I’m starting to see a progressive path by using this mat. My foot is lifting a bit more. It’s coming along. Keep you posted

I would give 0 if possible. I have 2. 1 sort of works, the other does not charge properly and then sends no currents. I bought them for Christmas gifts and now they are useless and you can only return for a short time. I just wanted a new one that worked but was told how sorry they were that I was just outside the return window. Horrible. Don’t buy this.

The unit worked only one day. It broke the next day but she replaced it. Thank you.

I’ve only been using the Restural for about three weeks in addition to my regular PT exercises and I am noticing some progress. Each day I feel like it’s getting easier to lift my foot and the spasticity seems to be improving a tiny bit more each time I use the Restural. I plan to continue using it for as long as it takes! Great product! Thank you.

Purchased in September, 2025. Stopped working December 2025. Emailed and called with no response.
The address they use in NYC is a place where you can go rent a desk and internet for the day. They are a scam! Phones calls & emails are not answered.

The product itself was as expected. I was hopeful it could help my husband with his Parkinson's foot movements, however, I should have read all the questions about the product, because someone alerted me to the fact that it should not be used if the user has a pacemaker - and my husband does. So that was a problem. So, as there was a return guarantee I asked about returning it for the reasons above, only to find out it has to be returned, at own expense, to London, UK.
Once again this was not made obvious as I thought they would have an Australian address to return it too. So disappointed for those two reasons, not product itself.