ResumeBird Reviews 

37
•
TrustScore 2 uit 5

1,8

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Beoordeeld met 1 van de 5 sterren

私はResumeBirdに80円を支払いましたが、その後、同意した認識のないサブスクリプション料金として7,100円を請求されました。 80円は返金されましたが、7,100円の返金問題は未解決です。 カード発行会社から、異議申し立ては取り下げられたと説明を受けました。しかし、取り下げをResumeBirdに伝えてから14営業日が経過しても、返金されませんでした。 Resu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

履歴書を作成するために利用しました。80円の料金については納得して払いましたが、まさか自動的に継続で会員になるとは知らず、「7,100円の支払いが承認された」というメールで初めて知りました。80円の支払いに関してのメールは届いていませんし、自動更新の案内メールもありません。 通常であれば、80円購入の際のメールにて、7日後のトライアルが終わったら自動更新の案内があって然るべきではないで... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

カード明細に「海外利用RESUMEBIRD.COM利用国CYP」80円、7,100円と見知らぬ請求。不正利用されたと不安になり調べたところ履歴書作成サイトだと判明!個人情報登録してないのにGoogle payで決済され不信感しかない!そして決済した案内など貰ってない!解約(サブスクキャンセル)できる項目をみつけたのでクリックしたら1,980円の追加請求、いったい何なのか!解約受け付けましたのメール... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Compared a few resume builders before choosing this one. Liked that you can try without signing up. AI writing help is decent . Only complaint is I wish there were more free templates. But overall pre... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. CV-service

Geschreven door het bedrijf

We help job seekers stand out in the highly competitive labor market with ResumeBird!


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

37 reviews

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1,8

Alle reviews

(37)

36 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Careful

UPDATE: Still avoid this site.

I paid €1.00 for a trial, cancelled immediately, and was still charged €16.40 for a monthly subscription I never signed up for.

After I requested a refund, I only received automated replies. One of them claimed my refund of €24.95 had been approved, which is not even the amount I was charged. More than a week later, I have still not received any refund.

No real person has looked at my case, and the replies contradict the facts. Be very careful before entering your card details here.

6 oktober 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

Hello Sandra,

We're sorry to hear about your concerns regarding the subscription charge and the conflicting updates about your case. We'd like to review the billing details and understand what happened. Please provide the email address associated with your ResumeBird account so we can look into the situation.

Best regards,
Grace, ResumeBird Support
help@resumebird.com or +1 888 702 4904

Beoordeeld met 1 van de 5 sterren

I strongly advise against using this…

I strongly advise against using this scam site. I signed up for a subscription for €1.00 and canceled it immediately afterward. Despite this, I was subsequently charged an additional €16.40 on top of the €1.00 for a monthly subscription that I never signed up for.

I have politely asked for a refund several times, but never received a response.

6 oktober 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

Hello Bar,

We’re sorry to hear about your experience and that you haven’t received a response to your previous messages. We’d like to review your account and the charges you mentioned.

Please provide us with the email address associated with your ResumeBird account so we can locate your case and look into what happened.

Best regards,
Emma, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Beoordeeld met 1 van de 5 sterren

⭐ 1 Star

⭐ 1 Star – Extremely Disappointing and Misleading Billing Experience

I used ResumeBird only to create and download a resume. At the point of payment, I was presented with a charge of AED 1.50. I did not knowingly agree to a AED 110 monthly subscription.

I used the service for barely an hour and have not used it since. When I noticed the AED 110 charge, I immediately contacted their support team and requested a refund. Instead of addressing my concern about how the AED 110 recurring charge was presented at the time of payment, I was simply referred to their Terms of Use and told that the charge was non-refundable.

My question is very simple: If AED 110 per month was clearly disclosed before I made the AED 1.50 payment, why can’t ResumeBird provide the exact payment screen or confirmation showing this?

I find this billing experience extremely disappointing and would strongly advise users to be very careful before entering their card details.

I would not recommend ResumeBird based on my experience. I expect transparent pricing and clear consent before any recurring subscription is activated.

4 oktober 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

Hello Ashique,

Thank you for sharing your concerns. We’re sorry that the information provided during the payment process did not feel clear to you and that your previous contact with our team did not resolve the issue.

Please share the email address linked to your ResumeBird account so we can review the billing details and your previous refund request.

Best regards,
Ryan, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Beoordeeld met 1 van de 5 sterren

excecrable

excecrable

4 oktober 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

Bonjour,

Nous sommes désolés que votre expérience avec ResumeBird n’ait pas été satisfaisante. Nous aimerions comprendre ce qui s’est passé.
Merci de nous communiquer l’adresse e-mail associée à votre compte afin que nous puissions vérifier la situation.

Cordialement,
Emma, ResumeBird Support
billing@resumebird.com ou +1 888 851 6712

Beoordeeld met 1 van de 5 sterren

絶対利用しないで

絶対利用しないで。
7日間のサービスで80円を選択したら1ヶ月後に7100円の年間サブスク料金を取られた。確認したら、80円のは1週間経ったら勝手に年間契約に移るとのこと。ここまではよくあると思うが、問題は、コース選択時にその案内がなかったこと。コース登録後の確認メールにその旨が書いてあり、確認していないと更新を止めなければならないことに気付けないため請求されるようになっています。詐欺行為に近いです。絶対利用してはいけません。たった1通の履歴書で7180円かかりました。

4 oktober 2026
Review zonder uitnodiging
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Antwoord van ResumeBird

Green様

ご意見をお寄せいただきありがとうございます。トライアル後のサブスクリプションについて、ご期待とは異なる請求となり、ご不満を感じられたことを残念に思います。

詳しい状況を確認したく存じますので、アカウントに登録されているメールアドレスをお知らせください。請求内容を確認いたします。

よろしくお願いいたします。
Ryan, ResumeBird Support
billing@resumebird.com または +1 888 851 6712

Beoordeeld met 1 van de 5 sterren

80円のトライヤル期間の説明しかない

80円のトライヤル期間の説明しかなく、自動移行の説明など支払い時に一切されなかったのに7100円の月額請求がきていて、返金求めたが返信メールに支払い時に掲載のなかった規約への案内だけが送られてきて返金を拒否されいます。
トライヤル期間の支払いは承知済みですが、自動移行の説明もなく月額請求される意味わからないので返金対応を再検討していただきたいです。

1 oktober 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

様

ご意見をお寄せいただきありがとうございます。トライアル終了後の請求についてご不安を感じられ、返金のお問い合わせでもご納得いただける回答が得られなかったことを残念に思います。

返金申請の内容を再度確認したく存じますので、ResumeBirdにご登録いただいたメールアドレスをお知らせください。

よろしくお願いいたします。
Ryan, ResumeBird Support
billing@resumebird.com または +1 888 851 6712

Beoordeeld met 1 van de 5 sterren

Request for Refund and Review of Recurring JPY 7,100 Charges

Dear ResumeBird Support,

I am contacting you again regarding charges from ResumeBird.

I previously contacted you at this email address, but I received a reply stating that my email address could not be found in your system. I am contacting you again and would like you to locate my account and review my case.

I used ResumeBird to create a resume, and I do recognize the initial JPY 80 payment on August 22, 2026.

However, I did not understand or knowingly agree that this payment would result in recurring JPY 7,100 subscription charges.

My payment history shows the following charges:

* August 22, 2026 — JPY 80
V_BETT ERCV. COMLIMASSOL
* August 29, 2026 — JPY 7,100
V._BETT ERCVLI MASSOL
* September 17, 2026 — JPY 7,100
STP*V*RESUME BIRD

I understand that the JPY 80 payment was made when I used the resume creation service. However, I did not intend to purchase an ongoing subscription, and I was not aware that I would be charged JPY 7,100 after the trial and subsequently charged again.

I would therefore like to request a refund of both JPY 7,100 charges, totaling JPY 14,200.

I would also like you to provide the checkout page, transaction record, or other evidence showing how and where the recurring JPY 7,100 subscription was clearly disclosed and agreed to before I made the initial JPY 80 payment.

I have not yet been able to cancel the subscription. Please cancel my subscription immediately and make sure that no further charges will occur.

Please review my account and respond regarding:

1. The details of the subscription associated with my account
2. The basis for the JPY 7,100 charges on August 29 and September 17
3. The checkout information showing how the recurring subscription was disclosed before my initial JPY 80 payment
4. My request for a refund of the two JPY 7,100 charges
5. Confirmation that my subscription has been cancelled and that no further charges will occur

Thank you for reviewing my case.

Best regards,

17 september 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

Hello!

We’re sorry that your previous attempt to contact us didn’t help resolve the situation. We’d like to find your account and review the questions you’ve raised.

Please share the email address associated with your ResumeBird account, or any alternative email address you may have used. Once we locate your account, we can review your subscription status, billing history, and refund request.

Best regards,
Ryan, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Beoordeeld met 1 van de 5 sterren

I paid 1,500 Korean won just to have my…

I paid 1,500 Korean won just to have my resume printed. After the payment screen, it suddenly switched to the AI analysis screen, and I just pressed a single button, but 56,000 won was charged to my card without any payment consent screen, consent, or billing. I immediately canceled the subscription and did not use anything. I was angry and immediately sent an inquiry email, but all I received was a reply saying the refund was not possible I did not see any payment consent screen or input window

30 september 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

Hello Chankyeol,

We’re sorry to hear about your experience, especially since you’ve already contacted our team about a refund.

We’d like to take another look at your case. Please provide us with the email address associated with your ResumeBird account so we can review the charges and your previous request.

Best regards,
Emma, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Beoordeeld met 1 van de 5 sterren

意図しない7,100円の継続課金について返金を依頼しましたが拒否されました→返金されました。

2026年8月18日、履歴書を作成する目的でResumeBirdを利用し、80円の料金を支払いました。
この最初の少額の支払いについては、自分でも把握したうえで利用しています。
その後、7,100円のサブスクリプション料金が請求されていることに気づきました。私はこの金額でサブスクリプションを継続する意図はなく、請求に気づいた時点ですぐに解約しました。
ResumeBirdへ7,100円の返金を依頼したところ、最初は「会費は返金不可」との回答でした。そこで、単なる解約依頼ではなく、意図しない継続課金についての返金を求めていること、請求に気づいてすぐに解約したことを説明し、個別に再審査してほしいと依頼しました。
しかし、その後も「アカウントを再確認したが、返金可能期間内の対象取引はない」との理由で返金を拒否されました。
最初の80円の利用については理解して支払っていますが、7,100円の継続課金については意図していませんでした。気づいてすぐに解約し、継続利用する意思もなかったため、個別事情を踏まえて返金対応を再検討していただきたいと思っています。
追記:その後、ResumeBirdから返金対応の連絡があり、最初の少額決済に加えて、7,100円×2回分についても実際に返金を確認しました。返金対応については感謝しています。なお、当初は返金を複数回断られた後、Trustpilotへレビューを投稿してから再審査・返金となりました。

30 september 2026
Review zonder uitnodiging
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Antwoord van ResumeBird

こんにちは、Suzuki様。

すでに返金について何度かお問い合わせいただいたにもかかわらず、ご納得いただける結果にならなかったことを残念に思います。これまでのやり取りを含め、改めて確認させてください。

ResumeBirdに登録されているメールアドレスをご提供いただければ、該当するアカウントと返金リクエストを確認いたします。

よろしくお願いいたします。
Emma, ResumeBird Support
billing@resumebird.com または +1 888 851 6712

Beoordeeld met 4 van de 5 sterren

Good builder overall

Good builder overall. Some templates feel a bit similar but still better than starting from scratch. Ai phrasing helped with the summary. Just remember to cancel if you only need it once

26 september 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

Hello, Alexandra!

Thank you for sharing your experience! We're glad Resume Bird gave you a helpful starting point and that the AI suggestions came in handy. We also appreciate your feedback about the template variety and subscription.

Best regards,
Sophie, Resume Bird Support
+1 888 851 6712 or help@resumebird.com

Beoordeeld met 1 van de 5 sterren

9月13日にResumeBirdへ登録しました

9月13日にResumeBirdへ登録しました。登録時に表示されていた80円の料金については認識しています。

その後、履歴書を作成し、同じ日に解約手続きをしました。しかし、クレジットカードには80円とは別に、1,980円と3,180円の請求も発生していました。

私は追加の商品やサービスを購入した記憶がありません。

サポートには何度か問い合わせており、1,980円と3,180円が具体的に何の料金なのか説明を求めています。また、何を購入したのか確認するため、サービスの料金表も提示してほしいとお願いしました。

しかし現時点では、この2件の請求がどの商品・サービスに対するものなのか、明確な説明を受けていません。

80円の請求については理解していますが、登録して履歴書を作成し、その日のうちに解約したにもかかわらず、追加で合計5,160円が請求されていることには納得できません。

ResumeBirdには、私が何を購入したことになっているのか、該当する料金とサービス内容、そして私がその追加料金に同意したことが分かる根拠を明確に示してほしいです。

また、私には追加購入をした認識がないため、1,980円と3,180円、合計5,160円については返金を希望しています。明確な購入根拠を提示できないのであれば、速やかに返金対応をしてほしいです。

13 september 2026
Review zonder uitnodiging
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Antwoord van ResumeBird

こんにちは Kai 様

追加の請求について、その対象となるサービスや購入内容を確認したいというご懸念を承知しました。また、すでにサポートへ複数回お問い合わせいただいていることも確認いたしました。

詳しく調査するため、Resume Birdのアカウントに紐づいているメールアドレスをご提供ください。アカウントを特定し、該当する請求とこれまでのやり取りを確認いたします。

よろしくお願いいたします。
Ryan, Resume Bird Support
billing@resumebird.com または +1 888 851 6712

Beoordeeld met 1 van de 5 sterren

No response to my refund request for ¥7,100

I am writing this review because I have not received any response from ResumeBird regarding my refund request.

I was charged JPY 7,100 for an automatic subscription renewal on September 6, 2026. I did not intend to renew the subscription, and I have not used the service since the renewal.

I immediately cancelled my subscription and contacted ResumeBird by email to request a refund.

I sent my first refund request on September 18, 2026, and sent a follow-up email afterward because I received no response. As of September 22, I have still received no response regarding my refund request.

I am asking ResumeBird that this was an unintended renewal and I have not used the service after the renewal.

I would appreciate a response from ResumeBird and a review of my refund request.

I am posting this review simply to document my experience and to ask ResumeBird to response to my case.

22 september 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

Hello Sasaki,

We’re sorry that you’re still waiting for a response after contacting our team about your refund request. We understand how frustrating it can be not to have an update on the status of your case.

Please provide us with the email address associated with your Resume Bird account so we can locate your previous messages and review your request.

Best regards,
Emma, Resume Bird Support
billing@resumebird.com or +1 888 851 6712

Beoordeeld met 1 van de 5 sterren

Please Review ResumeBird’s Renewal and Refund Terms Before Subscribing

Please review ResumeBird’s automatic renewal, cancellation, and refund terms carefully before using the service.

I used ResumeBird for a temporary document-related task and signed up for the free trial. I entered my payment information as part of the trial process, but I did not intend to continue using the service as a paid subscription.

After the free trial ended, I was automatically charged KRW 59,000 on September 6, 2026 for the subscription.

After noticing the charge, I contacted customer support to request both cancellation of my subscription and a refund. My subscription was subsequently canceled, and I received confirmation that I would not be charged again. However, my refund request was not approved.

I then asked whether a partial refund reflecting the unused portion of the subscription could be considered if a full refund was not possible. I also explained that I had not intended to continue the paid subscription and asked whether my case could be reviewed as a one-time exception.

Ultimately, ResumeBird informed me that its refund policy applies to renewed subscriptions and that they were unable to process a refund once the subscription had renewed. In my case, neither the full refund nor the partial refund I requested was approved.

One aspect of the experience that I found disappointing was the customer support process. The responses I received focused primarily on the fact that I had entered my payment information when signing up and on the automatic-renewal and refund terms.

I understood that these policies existed. What I was trying to find out was whether my individual circumstances could be considered as an exception. I understand that policies need to be applied consistently, but I would have appreciated a little more flexibility in considering my individual circumstances.

I received a response approximately four days after my initial email. During that time, I was uncertain about the status of both my cancellation and refund request, which I personally found stressful.

I also found the cancellation process somewhat inconvenient. In my experience, I did not see an immediate self-service cancellation option within my account, so I contacted customer support by email and waited for confirmation that the cancellation had been completed.

Because the service automatically converts from a free trial to a paid subscription, I recommend that anyone considering ResumeBird carefully check the renewal date, refund terms, and cancellation process before entering payment information.

I recognize that I entered my payment information during the trial and that ResumeBird has its own subscription and refund policies. However, after asking about both a one-time exception and a partial refund and not receiving the resolution I had hoped for, I was ultimately disappointed with the overall refund and cancellation experience.

Because of this experience, I do not plan to use ResumeBird again or recommend it to people I know.

I am sharing my experience so that other users can make an informed decision before subscribing. If you use the free trial, I recommend setting your own reminder before the renewal date and checking your subscription status before the trial ends.

Most importantly, do not assume that a renewal will necessarily be refundable. In my case, both my full-refund request and my request for a partial refund were declined.

18 september 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

Hello Jieun,

We’re sorry that your experience with Resume Bird did not meet your expectations. We appreciate that you’ve clearly outlined the areas that caused concern, including the cancellation process and how your request for an exception was handled.

We’d like to take another look at the relevant account information. Please share the email address used for your Resume Bird account so our team can locate your case and review what happened.

Best regards,
Olivia, Resume Bird Support
billing@resumebird.com or +1 888 851 6712

Beoordeeld met 5 van de 5 sterren

worked fine for me

worked fine for me. needed a quick update before applying to a few places and it took less than 20 minutes. templates look clean enough for recruiters. no drama with the download.

11 september 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

Hello, Scott!

Thank you for sharing your experience! We're glad Resume Bird helped you update your resume quickly and get it ready for your applications. It's great to hear that you found the templates clean and professional and that downloading the finished version went smoothly. Best of luck with your job search!

Best regards,
Olivia, Resume Bird Support
+1 888 851 6712 or help@resumebird.com

Beoordeeld met 1 van de 5 sterren

⚠️ Be very careful with ResumeBird's…

⚠️ Be very careful with ResumeBird's automatic subscription renewal.

I initially subscribed to ResumeBird because I needed the service for a short period. I did not intend to continue the subscription.

However, on September 14, 2026, ResumeBird automatically charged me **JPY 7,100** for a renewal. I was not expecting this charge and, as far as my experience was concerned, I did not receive an advance reminder before the payment was taken.

As soon as I noticed the charge, I contacted ResumeBird, cancelled the subscription, and requested a refund. Their response was that the transaction was not eligible for a refund under their refund policy.

I contacted them again and explained that I had no intention of continuing the subscription and that an advance notification before charging JPY 7,100 would have allowed me to cancel beforehand. I asked them to reconsider the refund.

Instead, I received essentially the same response again:

> “This decision is final.”

The frustrating part is that their support responses were extremely generic and did not actually address my concern about why there was no advance renewal notification. I repeatedly explained my situation, but the response was simply that their refund policy did not allow a refund.

**JPY 7,100 may not seem like much to a company, but it is my hard-earned money.** Having that amount automatically taken from my account for a subscription I did not intend to continue is extremely upsetting.

My advice to anyone considering ResumeBird: **read the subscription and automatic-renewal terms very carefully and set your own reminder before the renewal date.** Do not assume that you will receive a reminder before being charged, and do not assume that an accidental renewal will be refunded.

14 september 2026
Review zonder uitnodiging
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Antwoord van ResumeBird

Hello Sushant,

We’re sorry that the renewal and the response you received from our support team left you so dissatisfied with Resume Bird. We understand your concern about not expecting the renewal and wanting clearer communication around upcoming billing.

We’d like to review your account and the circumstances of your request. Please provide the email address associated with your Resume Bird account so our team can locate your information and look into the situation.

Best regards,
Resume Bird Support
billing@resumebird.com or +1 888 851 6712

Beoordeeld met 4 van de 5 sterren

Useful for fresher level too

Useful for fresher level too. I am just out of college and the entry level templates plus some example phrasing helped a lot. Only minor thing is you have to be careful with the auto renew . Overall positive experience.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van ResumeBird

Hello, Daniel!

Thank you for sharing your experience! We're glad Resume Bird was helpful as you prepared your resume for entry-level opportunities and that the templates and example phrasing made the process easier. We also appreciate your feedback regarding auto-renewal and are pleased that your overall experience was positive. Best of luck as you start your career!

Best regards,
Noah, Resume Bird Support
help@resumebird.com or +1 888 851 6712

Beoordeeld met 5 van de 5 sterren

Needed an ats friendly version fast

Needed an ats friendly version fast. This delivered. Added education and work history, tweaked a bit,downloaded. Already sent out 8 applications. Feeling more confident than with my old word doc

23 augustus 2026
Review zonder uitnodiging
Logo ResumeBird

Antwoord van ResumeBird

Hello, Rene!

Thank you for your wonderful review! We're glad Resume Bird helped you create an ATS-friendly resume quickly and made it easy to add your experience and education. It's great to hear you've already put it to use for several applications and are feeling more confident in your resume. Best of luck with your job search!

Best regards,
Ethan, Resume Bird Support
help@resumebird.com or +1 888 851 6712

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