RetrofitWorks Reviews 

Very experienced, polite and gave easy to understand instructions. Left the premises clean and tidy.

From the start of me applying for the warm home grant until the work was finished every person I spoke to and who worked on my home were polite, respectful of me and my home and showed that they cared about their work to be finished to a high standard. Can’t thank everyone who was involved enough. So glad I applied.

Really good response to my initial enquiry and application for funding was completed really easily and quickly. The contractors were friendly, hard working and great at communicating with me about appointments and work to be carried out. Overall I'm really pleased with the whole process and I now have excellent quality storage heaters and ventilation sorted. Very happy!

Excellent service from start to finish

Totally unbelievable,
I applied for the government grant and heard nothing…. Then 6 months later I get a call from Kelly at retrofit,asking me to send lots of personal information,which I was extremely wary of…I can honestly say I thought it’s a scam , I googled the company and got as much information as I could possibly get .All my senses was saying no don’t do it …. And I nearly pulled out ….. Thankfully I stayed with it and I am now the proud owner of 7 solar panels and a battery all for free .
Kelly at Retrofit was absolutely amazing, if I emailed I was answered in a matter of minutes either by phone or email, every company in the UK needs a Kelly the thing was she was so good I thought it’s got to be a scam.
Obviously we have had great weather for solar panels and at the moment my battery is full and I am not hardly using any energy from my supplier,and actually exporting back to EDF.
The whole team has been amazing from start to finish.I actually didn’t even know that we do still have great customer service in the UK .
Many thanks to everyone who has been involved.

I cannot recommend Retrofit Works highly enough !..
Have been fortunate enough to be eligible for Energy improving works through Government schemes over last 2 years, and Retrofit administer, arrange and project manage all Work done ..
Last year I received Cavity Wall Insulation, and on this years scheme~ Warm Homes Local Grant Scheme ~ it was Solar Panels.🌟
If your home is identified as being eligible ~ this will be due to low EPC Rating~ you can have complete confidence that this is a genuine scheme ..
Retrofit do everything for you, make your Application & guide you thru the Process from start to finish…Kelly is a gem!.
They oversee all work done by contractors, inform relevant Authorities and ensure compliance ..
A fantastic, efficient company that you can trust 🌟🌟🌟🌟🌟

Kelly - Project manager was incredibly helpful and polite, work completed to a good standard and at long last I don't have to bury myself under 4 blankets!! Lovely team from start to finish

From start to finish this company have been brilliant to deal with on all aspects of building work.

Their staff have been professional friendly and knowledgeable and the work has been first class. I couldn’t be happier with the workmanship and the results. Their builders were skilled and courteous and a pleasure to have in the house. I can highly recommend this company for any future building work.

Solar panels and cavity wall insulation amongst other work all now complete and my electricity bill already less. Both help for me and the environment.
An efficient, polite and trustworthy workforce, reassuring for an older woman living alone. I must especially recommend Kelly was has been extra efficient and kind.

Retrofit Works have consulted me and kept me informed throughout. Crystal Windows were efficient, friendly and helpful whilst fitting the solar panels, and connecting them up.

All works carried out under the Warm Home scheme were completed efficiently. All employees of all contractors and subcontractors were polite & respectful. Andy, representing Osbourne Energy, was always available to answer any questions I might have.
The girls at the end of the phone at Warm Home Scheme were very helpful and always dealt with any questions I had promptly.

The work carried our my property was completed very quickly and professionally. I was well informed at all stages of the project.

It has been a smooth and efficient process which also I have felt engaged with in the process from start to finish. The suppliers were prompt and courteous and the installation on the whole seemless. All partner installers great to deal with, I was particulalry impressed with the communication across the project, especially since I was away during some of the install. I already feel the difference in terms of warmth and comfort which, along with the high spec of materials used has slightly bowled me over. Retrofit were in like a whippet as the final installers left to check on the situation.

I have found Retrofit Works very helpful and always kept m informed of how things were going. I also found Crystal Windows very helpful and the people who installed the fans and heaters very courteous and considerate. Also left everything very clean and tidy. I would recommend both companies.

From the very first phone call RetrofitWorks were clear and informative and answered all my questions as, at first I was very sceptical that I was eligible for any grants

They explained the process from beginning to end and the end result - solar panels, storage heaters and loft insulation - is better than I could have expected

From initial contact with Kelly, who was extremely helpful & patience with helping us through the process of application, to Michael the surveyor who explained everything & basically hand held us through the installation and finally the installation team from Crystal, who were great on site, very accommodating & understanding of the particular needs of Emma during the installation. Excellent service, not something you come across generally, but I would thoroughly recommend the whole service

I was lucky enough to have loft insulation, window replacements, and solar panels. All work was carried out with the greatest respect to my home. My home is now warmer and I am very grateful.

I had a lot of work done to my house under the Warm Homes Local Grant and am looking forward to saving money on my bills. The extra thick loft insulation will certainly make a difference. I was sceptical at first about this scheme but was reassured by Kelly from Retrofit. Thank you Kelly for convincing me it was a genuine scheme and thanks also to Geoff who came.

My new front door was greatly admired by neighbours. Thanks go to everybody at Crystal Windows, especially the men from who got on the roof to fit the solar panels and now I get free electricity during daylight hours. Thanks also to Alex who came every day the men were working to check on progress and he also helped dispose of a few small items for me. The whole job was done over three weeks but Wes, the electrician, will be back to meet a man from National Grid regarding a safety wire.
Well done Retrofit Works, I award you five stars!

I am very happy with RetrofitWorks. The solar installation was a bit more complicated than expected which delayed things slightly but the customer service was excellent and the team at Retrofit Works were very friendly and great communicators and they supervised the work throughout to achieve a great outcome. Highly recommended.

Retrofit Works did an excellent job. The work was carried out very cleanly and tidily, with great attention to detail throughout. The windows and doors were fitted to a very high standard, and the difference it has made to the house is immediately noticeable. The whole place feels warmer and quieter already. Very professional service from start to finish — highly recommended.