Revive Memories Reviews 

I did it once and did not subscribe to it, go to my bank just then and there is $59 gone from my account, leaving me $15 until next Thursday, thankyou for the warning, so could you please replace my money, thankyou Jennifer Williams,

Paid $1 July 27 2026 for what I believed was a trial for one photo. One week later (August 3) $39 was taken from my bank account. I had to cancel a subscription which I didn’t subscribe to. I emailed the company at their instant.refund email address but haven't received a reply asking for a refund. Does not appear to be an honest business -avoid at all costs.

EDIT: I am happy to advise that the company has now refunded my money.

I was just searching thru the site and it didn't have any listing for a cost, so I googled if it was legit and clicked ont this site. the reviews aren't good, but on the home page of revive memories it says this "TrustPilot 5 stars 4.8 out of 5." and that's not true. So if they give a false positive from a trusted site, they I don't trust them.

Awful! Money taken for a hidden subscription and nearly impossible to cancel the monthly subscription!!! extremely poor customer service. Avoid at all costs!!

**UPDATE**
I cant respond to revive memories reply to my review but to date I haven't received a refund. I was supported to cancel the hidden subscription I was automatically signed up to but as for the refund... they responsed basically stating that its standard for a subscription to be made active after agreeing to the £1 tester they make (which by the way was terrible. The two faces in the orginal picture i sent were both morphed beyond recognition when they were emailed back to me) so at this point Ive been charged over £60 for 1 awful picture of me and a recently deceased loved one. We'll see if the next payment gets pushed through for my "subscription" although I have all the emails and screeshots to prove the subscription was successfully cancelled.

well that's just plain nasty. Get us to start 1 with a picture then make us pay before we see it. Sorry but that's how I felt after. If you can't even give 1 away even a low quality, then I won't even bother purchasing

Paid for which I thought was a trail for one photo. One week later £31 goes out my account I had to cancel a subscription which I didn’t subscribe to. Now no reply for my request for a refund. Avoid these crooks.

DO NOT use this company for anything they are scamming c÷#ts payed with PayPal and somehow tried to take more money from my account stay away from these scamming C×÷TS

Absolutely furious paid a dollar for an AI of my son who passed away it looked nothing like him as far as I know it was a one off payment I didn't sign up to anything they've just taken 30.90 from my credit card... I'd better get it back as far as I'm concerned it's fraud a photo that was crap then take money from my card stealing from the bereaved..

I have looked at everyone else's reviews and agree that the subscription charge is not clear
Also the pic was terrible no refund was even mentioned when I got in touch
Another dissatisfied customer don't do anything on this website

Truly awful AVOID. Not only was the first picture an abomination they then charged me twice in the following month and have been sending me the same message from a bot calling me "dear" saying tough you signed up for it. I did not sign up for this.

Please avoid at all costs - genuinely this is a total rip off.

Subsequent to their reply (below) i've received this response: Hello dear,

Thank you for reaching out to me again.

I understand your concern regarding the two charges in July, and I would be happy to explain this for you.

The subscription payment is collected every 4 weeks (28 days) rather than once a calendar month. Because of this 28-day billing cycle, there are periods where two payments will fall within the same calendar month—in this case, on July 1st and July 29th.

Warmly,
Mary 

As I said AVOID THIS IS A A CON

Same as all the others on here I think paid £1 for 1 pick what was completely altered but ok and now just had £31.21 took out of my account hope they can sort this have contacted them but no answer as yet.need a refund and a subscription cancelled
Update had a reply saying they would refund me then an email saying they wouldn't be refunding ???Another update.... I have now been fully refunded

Selected the low-cost trial. Result wasn't satisfactory. Now I'm being charged as though I'd signed up for the full on-going service despire requests to opt out of the scam. Can't remember when I first looked at the low-cost trial.

What made Revive Memories special was the help I received when I needed help and explanations. Then the product and the fast immediate turn around on the spot ~ really was amazing. Now, it may take a few adventures with your pictures to understand which pictures are best to use. Other than that, use your imagination! Be creative and enjoy! ~ g2000edwin

I do not recommend this service. I signed up after seeing their Facebook advertisement, believing I was paying $1 USD for a single photo restoration. Instead, I later discovered a $39.90 recurring subscription charged through PayPal — a subscription I never knowingly agreed to.

This feels like a deliberate tactic: lure customers in with a low-cost offer, then quietly enroll them in a monthly plan. Had I not checked my PayPal activity, this charge would have continued unnoticed.
I contacted Revive Memories and spoke with an attendant named Mary, but nothing was resolved. I explained clearly that I never agreed to a subscription and only wanted one photo restored. They refused to issue a refund.

In my experience, this is misleading advertising and poor business practice. Please be cautious with their Facebook promotions.

Hi Emma.
Please can you help me get a refund too.
I’m in the same situation as most of these people who are leaving reviews.
I’ve tried getting a refund through someone called Mary but I haven’t had a positive response
Regards
Steven

BEWARE!!!!
I am very cautious when paying for anything I purchase over the internet to ensure I do not end up in subscription service. I actively look for such things. Revive Memories gives no indication you are subscribing.

EDIT: I contacted Revive Memories and they have refunded the subscripton fee. The subscription is part of the lengthy terms and conditions you agree to when using the site and paying £1 to try it out. The subscription appears somewhere in the middle of the Terms and Conditions which is accessed at the bottom of their page.

I tried one photo, paid £1 for it and was unhappy with the results. I have not visited their siite since.

They just charged me £40 for a subscription that I had no indication / email / message given.

Very dubious practice.

Refusal to refund a payment of $70.75 for a subscription i didnt sign up for. Paid $1.00 for a photo, their website crashes many times while I tried to load photo and pay.
Don't bother sending emails or asking questions etc they dont answer these. To correspond with them you have ro tick a box accepting their terms and conditions. Any request asking them to cancel the so called subscription they reply "you.have to go to their.web sites and do it yourself. Oh and dont forget to tick the box agreeing to their terms and conditions.
Then you get an email saying your subscription has been cancelled and any payments made (iny case stolen) are non refundable

NEVER received any acknowledgement of so calldsubscription. They took the funds directly from my bank account. Couldn't down load the 1 photo to my phone, you have to go to their website. I have notified NZ Commers Comiddion, Facebook and my bank. Expensive $71.75 for 1 photo from a scam company who ads are misleading just out to fraudulent scam you.

The program is substandard and most phones can achieve the same results. The company does not make it clear there will be an automatic payment put in place and does not remind you that your 7 day trial is coming to an end resulting in a full payment coming out. No refund is available. A second rate program and dodgy practices.

First of all I was charged a dollar for a trial membership. My picture was never created. I never got my dollar back. And luckily I found that I was going to be charged a monthly fee I was able to cancel that luckily. They are ripping people off and not fulfilling offers. When I reached out to get my dollar back that I paid to get nothing I'm getting no response 😡

Absolutely scammers. Paid $1 for a picture and it was crap, then noticed i had a email saying thanks for the payment of $39.90 to these so checked my PayPal account and the cheeky f*****s have helped themselves to 2 payments out of my account. Opened a PayPal case against them. Do not do the $1 picture or they help themselves to more money out of account.