Richmond Motor Group - Hyundai Lymington Reviews 

Gavin, Service Manager together with Amanda were absolutely amazing. My 5 year old Tucson stopped on a dual carriageway (wouldn't let me drive it) after a flashing HEV! warning light came on that said pull over safely. Following this the engine management light came on. As you can imagine, your car refusing to move on a dual carriageway was dangerous and stressful. I have been a loyal customer of Everton Hyundai for just over 4 years and when Gavin learned about my situation he went above and beyond to resolve my challenge swiftly. Despite the service centre being very busy, he booked me in immediately, identified the issue and fixed my car within 24 hours. I am extremely grateful to Gavin and his team. With so many choices in the local area to have your car serviced, Gavin's customer service and recognition of loyalty to Hyundai, has increased my commitment and loyalty to both Richmond Lymington and to Hyundai as a whole. Thank you very much Gavin and the team that helped to remedy the situation. You are superstars!

Harrison was the Executive Salesman who saw me through the whole process of purchasing a new car, part exchanging my old one.
I’d fully recommend Richmond Motors to others and in particular the brilliant customer service I’d received from Harrison.
From the start with a test drive, patient explanation at every stage ,to the end with me driving away extremely happy with the car . It was 5Star rating from me.

Harry the sales reps customer service was excellent and he was very informative and helpful from start to finish when choosing our new car. We had a clear idea of the model we were after and Harry pulled out all the stops to make sure we got the right one in our budget and even went to his sister branch 20 miles away to collect the car we liked.
No rushed or pushy sales , just meticulous information for us to peruse over. Even in Harry’s absence, we dealt with his colleague Arjan and again, fabulous customer service from him also.
We are delighted to have found an excellent car dealership on our doorstep and wouldn’t hesitate to recommend to friends and family. Thankyou Richmond Lymington. Mike &Carol .

Excellent customer service and support. Charlie went above and beyond to get the car I wanted in a short time. He worked hard to sort issues and I would totally trust him and Richmond with future purchases.

I visited Richmond Hyundai Lymington today for a service, MOT, and vehicle health check on my Tucson, and I have to say it was one of the most positive dealership experiences I have ever had. From the moment I arrived, Amanda made me feel genuinely welcomed and valued as a customer.
Her cordiality and warmth were immediately apparent — she greeted me with a smile, explained everything clearly, and made sure I was kept informed throughout the entire process. Her knowledge was impressive; she walked me through exactly what was being carried out on the car and answered every question I had with confidence and professionalism.
The technician's video inspection was a fantastic touch, and Amanda took the time to walk me through the findings and explain what each item meant in plain English — something you rarely get at a dealership. It's clear she genuinely cares about the customer experience, not just getting the job done.
The whole visit, from start to finish, was seamless, transparent, and stress-free. Amanda is a true credit to the Richmond Hyundai team. I can absolutely and wholeheartedly recommend Hyundai Lymington — in fact, from today onwards, this is my go-to place, even if it means driving a few extra miles. Worth every single one of them.
Thank you, Amanda W— you've turned me into a loyal Hyundai Lymington customer! 🙌

The service at Richmond Garage was absolutely exceptional. We were very impressed with Harry Hicks who bent over backwards to help us with car insurance when we were about to give up. He also helped sort out the tax nothing was too much trouble. We couldn't ask for a better service. Thankyou so much. Val Toohig.

This is my local dealer at Lymington. I have had four cars now from them. I have dealt with Martin Church on all occasions.Totally trustworthy and always happy to help. I love Hyundai. Such a reliable smart car . Brilliant service and attention from all the friendly staff.

Recently I bought a new Hyundai Kona - the sale being dealt with by Harrison Le Marechal.He proved to be extremely knowledgeable and very professional but at the same time understanding and patient.The purchase of a new car can very daunting but the whole process was handled in a very relaxed manner thanks to Harrison’s ability.I would certainly revisit for any future purchase and would gladly recommend to other people.

Rae Gilbert

I recently bought a Hyundai Bayon from Harrison LeMarechal. It was 13 years since I changed my car with a huge update in terms of technology. Throughout the process from a test drive to purchase, Harrison was extremely patient and helpful, answering all my questions effectively

Charlie Simmonds offered an excellent service with frequent and helpful communication when trying to resolve a problem we found after checking the car MOT certificate ourselves which was clearly very wrong and may have caused us problems down the line. He also sorted another admin issue on the extended guarantee which was also incorrect. A rather frustrating purchase resolved through his persistence and his customer service focus.

A welcoming friendly Garage with excellent customer service. We recently bought a second hand car from Lymington Hyundai and Aman looked after us extemely well, explaining and making sure we were happy with everything. Aman was very attentive and professional and nothing was too much trouble. We would highly reccomend this Garage. They offer excellent coffee too!

Richmond Hyundai Lymington provided a first class service. We are based in Birmingham but found a car with them we liked the look of. They were very helpful over the phone with answering questions, they provided videos of the car and they sent the battery health check.

When I travelled down they even picked me up from the station. Aman, in particular, went the extra mile to ensure all my queries were addressed. They were a nice team and we felt well looked after.

Charlie was really helpful when I was buying my Hyundai Kona. He didn’t make me feel pressured in any way and was always helpful and gave time to explain everything clearly to me

I recently bought a used car from Aman at Lymington Hyundai.
Excellent service from Aman, who kept me updated on each stage of the process.
I am a driving instructor and needed a dual brake fitted in Southampton. Aman took it over on his day off and brought it back when finished! Above and beyond!
Would thoroughly recommend.

Such friendly expert help and care always

Charlie Simmonds at the Lymington dealership is such an excellent salesman - so helpful and patient.

The staff were very friendly, helpful and professional. The teamwork was exceptional. Our salesman, Charlie Simmonds was a new addition to the company having started two days previously. He was already very knowledgeable and obviously a quick learner. He was very patient and is an asset to your company. His attention to detail from our first enquiry to him handing over the new vehicle was excellent.

The guys at Lymington were so busy when we popped in we considered coming back later but glad we didn’t as I found my dream car out in the forecourt whilst we were waiting. Charlie Simmonds was very helpful and gave us the deal we wanted. Really happy and wouldn’t hesitate to recommend. Well done Richmond Lymington!!

Much appreciated Mr Charlie Simmonds support during the visit. All staffs are friendly. We had a great time.

Claudia was very helpful and knowledgeable regarding the car model I was interested in. She followed up when she said she would and ensured I was happy with the car after using it for a week.