Riddle's Jewelry Reviews 

I was replacing a ring i got from a long time ago, something small and simple. it's perfect, and i got it quickly. i'm so happy with my purchase.

Employees so so helpful great and very knowledgeable

I spent quite some time picking a special gift from the Riddle's Jewelry collection online. Turns out, there was a problem with the order after I placed it, and a Riddle's representative got in touch and stayed in touch immediately to solve the issue and expedite shipment. I love the item I bought, and really appreciated the customer engagement. A quality online store.

Amazing quick shipping. Just the gift I needed.

Came in to the store, was greeted right away. Went to the counter & was helped with fixing my bracelet.

The turn around time to get your jewelry back is always past time the time given. Last time it was computer issues. This time they just said they are not in.

Bought a ring & it was missing 2 diamonds & called them about it & they fixed for free!

She has gotten many of your products as gifts.

My now husband and I went in their about a year ago and the staff was so friendly and patient with us when we were picking out my engagement ring. She even let me try on the big ones we couldn't afford. They also contineau to be very helpful when I go in there with questions about my ring and to have it cleaned!

Got products and got exactly what I wanted for a great price.

Beautiful necklace. Lovely color change. Fast shipping. Great quality stone. Excellent craftsmanship. Ordering from your company made my birthday much better. Thank you.

Trish and Mike went I've and above to make sure the engagement ring was perfect. Very professional and listened to each detail I asked for. The ring is perfect! My fiance and I love it. Thank you for making our day a little more special!

Terrible customer service, terrible communication. Love the jewelry we have from Riddles but will no longer be a customer due to customer service.

We like the design and quality of our rings. Black Hills gold is unique in Arizona.
We had to wait for delivery of our rings. I called the company and spoke to a gentleman. He said they were waiting for the ladies ring. However, he made up for the wait by sending them to us 2 day delivery.

Only places my wife and I buy jewelry. Great people!

My wife loves the twinkling diamond necklace, so much so she wear's is almost daily.

I ordered my merchandise online and the whole process was quick and easy. Had a question about shipping and the Internet Sales manager was very kind and I called and got to talk to him personally. I was able to go into the store after recieving my merchandise and purchase a protection plan with no issues. Will definitely be shopping here again and will recommend others. Their customer service is amazing.

The employees at Riddles are awesome. They have always been very friendly and helpful.

Excellent customer service and Sheryl was so helpful and patient in showing us all the things we wanted to see. Our family has been purchasing our jewelry at Riddles for over 40 years and the quality and customer service has always been top notch!!

I love my custom ring. It did take a lot longer than originally quoted and was told it would be done soon and then wouldn't hear anything back. However, my ring was well worth the wait. I love it!