Ridgewayfrozen Reviews 

Perfect. Great communication and updates regarding order progression. Great delivery service. Items still completely frozen despite transit in recent hot weather. Excellent amount of dry ice used, they did not skimp on this. Easy to order, very competitive pricing. Will happily become a returning customer.

Really wish I found the frozen website sooner, ive been using other companies for the past few years but didn't even think that ridgeway did a frozen website. I've used their courier for years and they always been good but the frozen website is trump! Not only are they much cheaper than anywhere else, the packaging and delivery time is unbeatable. Literally more than halved my usual monthly spend and they do everything there so can get my substrate and other essentials in the same order

Very easy to order delivery was super quick and all frozen

Product arrived perfectly

Fast delivery, and the frozen food for my snakes is excellent. Still frozen when gets to me! Over all great stovk of products for all your reptilian friends.
Great customer service.
Recommend highly.
Thanks keep up the good work. 👍

Fast delivery...Items arrived Frozen...
As always... quality grub for my Snakes...x

I regularly order with ridgeway and have no concerns or issues very fast dispatch and always communicate possible delays or shipping days so you can prepare accordingly.

The rats they have are excellent quality too, best ASF rats I’ve used

Great service, good prices and quick delivery.

The main thing that should be improved is the delivery service and communication to customers on when orders are due to arrive - the delivery took several days to arrive and we had no idea when to expect it.

Ridgewayfrozen.co.uk is the only company i use for feeding my reptile collection, always arrives well packed & always still frozen

Have used many times now, and always get a very reliable service.
Excellent customer service.
Thank you 😀

A friend recommended this company and I was very pleased with delivery etc totally recommend

Amazing company, Fast delivery

Can’t praise Ridgeway Frozen enough. My order arrived when they said it would and frozen. The dry ice is incredible and keeps stuff frozen for ages. I used to order from Swell Reptiles but they let me down so many times with defrosted orders that I had to look elsewhere and I have to say I’m glad I chose Ridgeway

Always process orders quickly and items are top quality.

Excellent service. Efficient and kept me informed throughout the transactions etc.

Booked in a transport for two atelopus hoogmoedi some very rare frogs in the UK it does say on their website they don't cover any losses in amphibians. However the condition they were dropped off in was embarrassing the male had a massive cut going down his back and had obviously been dropped and the female is entirely unresponsive and probably dead. Would not recommend for amphibians and to be honest seeing the neglect would not recommend for any animal

Do not use this company, my item arrived damaged, I contacted the company via all methods, no response, no contact from them. I paid £7:49 just for delivery and the item was damaged. Non existent customer service.

Fantastic range of frozen prey items, available in all sizes - exactly what i was after. They arrived rock solid frozen the very next day as promised.
I will be using them again and highly reccomend to any reptile keepers