Ridgewayfrozen Reviews 

All arrived on time well packaged and still frozen. Tried tested and trusted.

Always great service however several items I needed were out of stock this time, and the rabbits are on the small side.

The ridgeway system has so far been very easy to use with good communication and accurate timings.

Product as described, good size, price is brilliant, arrived well packed and still perfectly frozen, will be a retuning customer when I next need to order.

Very speedy delivery of three pvc plastic vivariums.
Excellent quality and packaged very well.
Thanks guys will definitely look to getting more from you in the future.

Great prices, top quality and terrific customer service. It's why I've been a customer for so long.

Quick delivery. Great prices. High quality frozen food that arrives well packaged and frozen

Fast delivery and very good quality

From ordering to delivering less than 24 hours, couldn’t ask for better service.

First Time i have purchased from Ridgeway frozen very pleased with the quality and the service. Delivered on time and well packed. Will be purchasing again.

I have used ridgeway frozen for over 10years, since the start!!
On a personal level and on a business level and always perfect!! I wouldn’t use anyone else… orders always arrive less than 20hrs after ordering

Amazing service every time, always frozen solid and i live 350 miles away, will never use anyone else.

I have ordered from Ridgeway many times, as a private individual, and through the course of my work. There have been a couple of minor issues over the years, but these have been dealt with promptly, professionally, and to my full satisfaction. Through the course of my work, this is my favourite supplier to deal with as orders are always on time and as described. I can 100% recommend this company and all that they do. A pleasure to deal with!

"..respectfully we are talking about feeding ferrets not humans."
-- RidgewayFrozen

"I would like to use yourselves upon clarification on whether items defrost at any point when imported from the EU, at any time above 0°C?"

"We unfortunately would not be interested in supplying you in future and suggest you purchase locally to avoid any such things potentially happening again in the future." -- RidgewayFrozen

Ordered 15x frozen rats, despite being below the required amount to guarantee that they would arrive frozen the did indeed arrive frozen in super quick time and really well packaged, will definitely order again! Many thanks

Good experience overall

Best quality frozen rodents you can buy even though they're the cheapest we've found! Always extremely fast delivery and always still frozen on delivery! Won't order our rodents from anywhere else.

Ridgeway products are great, but their courier service (DPD) is a bit dodgy. They don’t knock on your door, just leave your parcel on the doorstep. And guess what? If it gets stolen, neither company takes responsibility. So, you’re left out of pocket, and the products aren’t exactly cheap. I’m happy to pay for the products, but I just want to make sure I get them.

Well packaged and punctual with delivery times

I ordered frozen rats for my Royal python as the shop I usually use doesn't supply the new size he needed. They arrived the next day securely packaged and perfectly frozen in dry ice. Even with the price of specialist delivery they were still cheaper that what I usually pay despite being a bigger size. As an extra bonus this is the first time I have been able to get my extremely awkward snakey friend to eat a rat that wasn't pure white so he approves too! I woukd highly recommend this company.