I thought they was very helpful in telling me exactly what i needed and even in telling me how to maximise my claim. Thomas Lodoiska Was always helpful and always very quick with responses if i had up... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Chantelle was very friendly whilst always being effective and efficient and getting my tax return done and getting every penny I was due back to myself! I wouldn’t not hesitate to use rift again... Toon meer
Bedrijf heeft geantwoord
Rift go above and beyond every step of the refund journey...Getting the app is a must,shows you up to date what stage your refund is at Excellent from start to finish Plus great aftercare if you hav... Toon meer
Bedrijf heeft geantwoord
Cannot complain, fairly minimal admin needed in my opinion and free money back!! Really happy with RIFT, 5/5 RECOMMEND for to use. I have to give a massive thanks to RONNY @RIFT, constantly progr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
- We're experts
- At RIFT Refunds we’ve been claiming money back from the taxman and helping people with their tax returns since 1999, making us the UK's leading tax experts. We specialise in claiming tax refunds for travel and other work related expenses for those travelling to temporary workplaces. But there's so much more to us than that!
- We're committed to our customers
- We love our customers and we're dedicated to making things easy for them. We're the only tax specialists to have achieved the Institute of Customer Service "ServiceMark" for exceptional levels of customer service, and we're always looking at how we can make our service better.
- Tax refunds & tax returns made easy
- Get in touch by checking out our website or give us a call to see if we can help you get back what's yours from HMRC.
Contactgegevens
The Cobalt Building 1600 Eureka Park, Lower Pemberton, TN25 4BF, Ashford, Kent, Verenigd Koninkrijk
- 01233 628648
- info@riftrefunds.co.uk
- riftrefunds.co.uk
4,8
Uitstekend
11K reviews
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Very helpful in getting me money
Very helpful in getting me money. Friendly and a good service
4 september 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Paul, We're happy to hear we could assist you and provide a good service. Your positive feedback is greatly appreciated. Kind Regards, Sinead
Giles sorted everything a need to have…
Giles sorted everything a need to have for my claim and was quick to deal with it and responded very quickly if a had any problems
7 september 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Drew, We are so pleased to hear that everything was sorted for your claim efficiently and that you received quick responses to any questions you had. Thank you for your positive feedback! Kind Regards, Sinead
The whole process was easy to…
The whole process was easy to understand, follow and if I had any questions the staff were there whenever I needed to answer questions. Just filled in my details and free money. 100% recommend
17 juli 2026
Antwoord van RIFT Refunds
Hi Tristan, We're so happy to hear that the process was easy to understand and follow. It's wonderful to know our staff were there to answer your questions and that you're pleased with the outcome. Kind Regards, Sinead
Smooth and quick
1 september 2026
Antwoord van RIFT Refunds
Hi Patrick, Thank you for your review. We are glad to hear that you found us quick and smooth. We look forward to assisting you in the future. Kind Regards, Sinead
Excellent and efficient service again👍
5 september 2026
Antwoord van RIFT Refunds
Hi Richard, We are so pleased to hear that you experienced excellent and efficient service with us again. Thank you for your wonderful feedback! Kind Regards, Sinead
Antwoord van RIFT Refunds
Hi Dale, We are so pleased to hear that your claim was handled quickly and efficiently. We truly appreciate your high recommendation! Kind Regards, Sinead
Antwoord van RIFT Refunds
Hi, We're happy to hear we were helpful! We are always working to improve our update speed. Kind Regards, Sinead
Extremely pleased with the customer…
Extremely pleased with the customer service from Thomas Lodoiska made the process very straightForward and easy. Couldn’t recommend him enough
4 september 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Conor, We're so pleased to hear that our team member made the process straightforward and easy for you. It's wonderful to know you were extremely pleased with the customer service! Kind Regards, Sinead
Communication lacking
I have given this 3 stars as put claim in 4 months ago and I had to call to find out where it was at to eventually find out the worker who started the claim had left and no one contacted to inform the claim would be looked at by another worker and they needed some information to process the claim and I am very disappointed that it took me to make a phone call instead of Rift contacting me and we had to get other information which has made our payment date longer for payment to be received and it will still take 6 weeks for payment to be received. Unless we ask for express and it then makes it less payment to us. Not best service this time disappointed. Still waiting on payment.
3 september 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi, we are sorry to hear you have experienced issues so we have requested further information from you to identify your customer record. If you would like to discuss your claim in the meantime please do not hesitate to reach out to our Customer Care team who will be happy to assist. Kind regards, Edward. Rift
dennis was a class lad to have on the…
dennis was a class lad to have on the phone sorting me out , had calls all the time keeping updated on everything.
top bloke
3 september 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Riley, We're delighted to hear about your positive experience and that you felt well-informed throughout the process. It's wonderful to know our team provided excellent support. Kind Regards, Sinead
Excellent service from Right Refunds
Excellent service from Right Refunds! The whole process was smooth and professional from start to finish. I especially want to thank Dennis, who handled my refund incredibly well. He was helpful, responsive, and kept me informed throughout the process, which made everything straightforward and stress-free.
Really happy with the service and would definitely recommend Right Refunds to anyone looking for reliable help with their refund. Thanks again, Dennis! 🙌
3 september 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi, We are so happy to hear about your positive experience with our service! It is wonderful to know that the process was smooth and professional for you. We truly appreciate your kind words and are glad we could make everything straightforward and stress-free. Thank you for recommending us; we value your feedback greatly. Kind Regards, Sinead
First time using this service
First time using this service. Very professional and very helpful. Answer any questions and kept me updated on my progress. Would definitely recommend.
3 september 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Tracy, We're delighted to hear that your first experience with our service was so positive! It's wonderful to know that our team was professional, helpful, and kept you well-informed throughout the process. We truly appreciate your recommendation. Kind Regards, Sinead
Thank you Rift
Thank you Rift for all the help I received from you over all the years I have been a member and to your staff for being so supportive and helpful for every claim I made I have recommended you to many friends I am now retired after 27 years with my recent employment and will miss all my friendly chats your service is greatly appreciated thank you
Kind regards D Carswell
3 september 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi David, We are so grateful for your incredibly kind words and your loyalty over the years. It truly means a lot to us to know that our support and assistance with your claims have been so helpful. We will certainly miss our friendly chats with you and appreciate you recommending us to your friends. We wish you all the very best in your retirement! Kind Regards, Sinead
Efficient and Knowledgeable
Efficient, professional, excellent service, good level of refund and competent and friendly staff.
Silviya was super helpful and very knowledgeable, highly recommend her work. Благодаря ви!
3 september 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Ben, We are so pleased to hear that you found our service efficient, professional, and excellent, and that our staff was competent and friendly. It's wonderful to know that you had such a positive experience. Kind Regards, Sinead
Big thanks to the team for the friendly…
Big thanks to the team for the friendly and quick service, special thanks to mak who gave was genuine and straight the whole way through. Will be recommending to others and looking forward to the next tax year
2 september 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Joel, We're so pleased to hear about your positive experience with our team and the friendly, quick service you received. It's wonderful to know that our advisor was genuine and straightforward throughout the process. We appreciate your recommendation and look forward to assisting you again next tax year! Kind Regards, Sinead
Refund
James was great, very personable and keen to get the job done thoroughly
1 september 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Sam, We're delighted to hear about your positive experience and that our team member was personable and thorough in getting the job done. Thank you for your kind feedback! Kind Regards, Sinead
Rift tax refunds
Rift refunds were easy to deal with they can be easily contacted and were very helpful with any issues I came across in the process
20 augustus 2026
Review zonder uitnodiging
Antwoord van RIFT Refunds
Hi Rob, We're so pleased to hear that you found our refund process easy to deal with and that our team was helpful with any issues you encountered. Kind Regards, Sinead
Great service
28 augustus 2026
Antwoord van RIFT Refunds
Hi, Thank you for your review! I am thrilled to hear that you have been provided with a great service. We look forward to assisting you in the future. Kind Regards, Sinead
Antwoord van RIFT Refunds
Hi Eduard, Thank you for leaving a review we're so glad you found it worthwhile! Your patience is really appreciated. We hope that you are enjoying your refund, Edward. Rift
Been waiting on a phone for near 3…
Been waiting on a phone for near 3 months now done 2 previous tax returns with them this year was very difficult problem after problem no happy one bit
10 oktober 2025
Antwoord van RIFT Refunds
Hi William, I am sorry to hear about your concerns. I can see there are complexity to your case this year, which is the reason for your tax return taking longer then normal. Kind Regards, Sinead
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