Ordered a Minnion Dhr II MaxTerra DD , was exactly as described , fantastic value, far better price than any competitor....by at least £30! Great ! Postage however was much slower than the 48hrs opin... Toon meer
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Really happy with the service from RM Cycles. The service was great, communication was good, and the bike arrived packaged really well and in perfect condition. You can tell they take care when prepar... Toon meer
Bedrijf heeft geantwoord
I recently bought a bike with RM Cycles and after 2 months I did have an issue with one of the parts, however the aftersales service has been excellent and action taken really promptly. They even liai... Toon meer
Bedrijf heeft geantwoord
First class service, Got a Giant explore e1 delivered to Northern Ireland, Super fast delivery time and very well packaged, had a few questions about the bike and the team could not have been more... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over RM Cycles
Geschreven door het bedrijf
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Contactgegevens
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Verenigd Koninkrijk
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
4,7
Uitstekend
403 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Recently I have bought a number of…
Recently I have bought a number of items from RM cycles.
Every time the service was great ! Plus all items were delivered on time and packaging was good .
I will definitely continue to use them for all my cycling needs .
20 augustus 2026
Antwoord van RM Cycles
Thanks for taking the time to post a review Martin, we like to say come from the price return for the service, so hopefully 'see' you again.
Aftersales service
I recently bought a bike with RM Cycles and after 2 months I did have an issue with one of the parts, however the aftersales service has been excellent and action taken really promptly. They even liaised with my local bike repairers, so there has been no stress in getting things sorted. I would highly recommend RM Cycles 👍 and will look to use them again for my next purchase.
27 augustus 2026
Review zonder uitnodiging
Antwoord van RM Cycles
Hi Claire, thanks so much for psoting a review. We like to call ouselves your local bike shop online. PArt of that is that if you have biguht something from us but are along way from us we like to use local bike shops to sort repairs and issues as much as we can, thereby supporting your local bike shop!
Antwoord van RM Cycles
Hi Lesley, that's a lovely bike you have there, they are very under-rated, especially at that price, hope you're getting the most out of it
Great choice of tyre's
Great choice of tyre's, great price, Delivered on time ,
Will use again,
11 augustus 2026
Antwoord van RM Cycles
Hi Phillip, thanks for taking the time to post a review, we are very happy that we can supply those tyres at that price, we wish we could alwasy do that!
Bike Fit. Highly reccommended
After being reccommended by a friend, I took my Ribble Allroad Al and myself to have a bike fit. I was introduced to Chris who took me upstairs to the bike fit room. While he was putting my bike into the set up frame, he asked me questions about what riding I did, what I was trying to acheive and other questions just to get an idea of what I wanted. Without going through the whole proceedure, Chris checked everything, dropped my saddle, adjusted my cleats, moved my hoods and gave my advice of other things I could try while out on my bike. Overall the adjustments were small but has made a massive difference to my ride position and comfort. The best £60 for an hour in have spent. I highly reccommend. Your back, shoulders, hips and knees will love you forever
20 augustus 2026
Review zonder uitnodiging
Antwoord van RM Cycles
Thanks for taking the time to post such a thorough review. Chris really knows his stuff and being a very good cyclist himself really understands how and why a good posiiton is so important
great service
21 juli 2026
Antwoord van RM Cycles
Hi Gary, thanks for taking the time to leave a review, a short and sweet one, like one of our mechanics ( who shall remain nameless) talking of sweet. lovely bike, hoping you're out enjoying it
Great price in the sale
Great price in the sale. Good communication, kept upto date with order. Delivered in a few days.
16 augustus 2026
Antwoord van RM Cycles
Hi Sybil, thanks for taking the time to post a review, when those tyres wear out , you know where to come!
Purchased a bike on line
Purchased a bike on line. Delivered quickly and packed well. Unfortunately a charging lead for the power meter wasn’t in the packaging. However send a message to sales got a response quickly and lead on its way to me in the post same day.
21 augustus 2026
Antwoord van RM Cycles
Hi Chris, thanks for taking the time to post a review, sorry about the omitted lead, out highly skilled packing hamsters do fall of the wheel occassionally, this particular hamster ( we keep records!) has been reminded of the need for thoroughness!
Im hoping i'm an exception here
Im hoping i'm an exception here, but i had a very bad experience Purchasing an Amflow PL from RM. Bike took 10 days to arrive with me, When it did it had a minor amount of damage to it, which could not have happened during shipping, and the bike was missing all the tools, manuals and extras it was supposed to come with along with a crucial speed sensor needed to use the bike properly. They also sent a checklist of things they'd supposedly 'checked on the bike, which included things like, 'Checking firmware was up to date'. It wasn't.
The extra bits were sent out quickly after i complained, but i cant understand how anyone filling out this checklist could have missed any of these bits in the first place. This was the most I'd ever spent on a bike and i was and still am very disappointed.
5 juni 2026
Review zonder uitnodiging
Antwoord van RM Cycles
Hi George, thanks so much for psoting a review. Obviously we are not happy with the expereince you have had . I will be investigating and getting back to you once I have all the relevant information
Antwoord van RM Cycles
Hi Mark, thanks so much for leaving a reveiw, always nice to get a good one!
Enve SES Aero One Piece Handlebar
Great price as always very fast despatch answered phone promptly
16 juli 2026
Antwoord van RM Cycles
Hi , thanks for leaving a review, which is actually a nice summing up of what we try to acheive!
Overall my experience was positive
Overall my experience was positive as RM Cycles had a bike at a price point I could afford. I received the bike well packaged and in good time . My main concern when ordering a bike particularly with electric gearing that everything worked. Having had a Giant bike before I knew that Tue Medium frame will be fine so only the seat post and handlebar to fit and Torque up correctly. My first ride was a 47 mile ride taking in a hilly section and I did experience a slight chain contact with the front Mech . But apart from that all was well. On the RM Cycles Website I was under the impression I could choose one free accessories. So I decided on a bike lock but this wasn't or for some reason unavailable to.me . I sent an email but didn't receive a reply . .. Would I recommend RM Cycles after my experience? Yes I would as overall I am happy with my purchase .
3 augustus 2026
Antwoord van RM Cycles
Hi Dave, thanks for takling the time to post such a thorough review, it is genuinely helpful. Sorry that you got the impression you would get free item, I wonder if you are able to say more on this, as we don't want to be giving the wrong impression on our website?
I recommend this bike store
I recommend this bike store, all very nice lads, bike got delivered perfect, full papers and documents with the bike, ill be definitely coming back and using the online shop, for new parts thankyou again guys.
3 augustus 2026
Review zonder uitnodiging
Antwoord van RM Cycles
Hi Daryl, thanks for taking the time to post a review and particularly the comments about the staff, we are all cyclists ( of a wide variety of flavours) ourselves which we think is very important. look forward to 'seeing' you in teh future
Antwoord van RM Cycles
Hi Richard, thanks for posting a review, hopefully you've fitted your component and are out enjoying them!
I used their online shop to buy a new…
I used their online shop to buy a new road bike which I picked up from the shop in Tenterden.
Really good price and very friendly and knowledgable staff.
The shop is very well stocked.
I'll definitely be using them again.
Great experience all round.
1 augustus 2026
Antwoord van RM Cycles
Hi Andrew, always nice to meet a customer in person, lovely bike, hope you're out enjoying it!
First class service
First class service, Got a Giant explore e1 delivered to Northern Ireland, Super fast delivery time and very well packaged, had a few questions about the bike and the team could not have been more helpful.
Thanks so much for making the purchase of my new e bike so easy and straightforward.
If im ever on the market for a bike in the future RM cycles will be my first call.
4 augustus 2026
Antwoord van RM Cycles
Hi Drew, thanks so much for taking the time to post a review and I'm pleased your so happy with everything, enjoy the bike!
Antwoord van RM Cycles
Hi Tim, thanks for taking the time to post a review, much appreciated. Nice bike too, hope you're getting out and enjoying it!
Snail Paced Delivery
£3.99 postage for small item and 2 weeks later still not arrived, supposedly on it's way!
25 juli 2026
Antwoord van RM Cycles
Hi Ian, thanks for posting a review. I'll investigate further and respond as soon as I have all the relevant information. Update: I can see that your item will be delivered today by Royal Mail. Your shipping costs aren't soley for the postage cost; It's also for the packaging materials and time spent by staff on packing the item. You will have seen those costs at checkout. We make a loss on postage, so our P&P charges are mitigation rather than covering full costs. However the delay between you making your order and it being shipped is down to us. We are a family run and owned business ( all cyclists) and there was an internal process error that led to the delay. Coincidently this is already an area under review and we will be shortly being restructing staff roles to reduce the likelihood of this occuring in future. This of course doesn't help you,so all I can do for now is apologise that we didn't meet our own high standards in this instance and refund you the P&P costs.
Overall this was a great purchase for…
Overall this was a great purchase for me, the price, I was kept up to date by the courier, it was very well packaged. I am happy overall.
29 juli 2026
Antwoord van RM Cycles
Hi Michael, thanks for taking the time to post a review, hopefully you're out enjoying the trails on the new machine!
BEST EXPERIENCE
BUY IT FROM RM CYCLES. WHATEVER YOU NEED, GET IT FROM THEM, NOT ON THEIR SITE? EMAIL THEM. SUPER HELPFUL GUYS!
27 juli 2026
Antwoord van RM Cycles
Hi Justine, thanks so much for taking the time to post a review, we especially like your comment about getting in touch, we really do prefer customers to get intouch whenevr possible
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