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Beoordeeld met 1 van de 5 sterren

After upgrading from a Taurus to a Hermes, I was charged the upgrade fees three times. For the past 8 days, I’ve been trying to get SC Support to refund me twice, but they’re being stubborn or jus... Toon meer

Beoordeeld met 1 van de 5 sterren

2026 First quarter. I have been gaming since the 80s and played games like ELITE from the very beginning. The platform for "Star Citizen" is very poor. Developers have used bad coding practice... Toon meer

Beoordeeld met 5 van de 5 sterren

Try Star Citizen. I understand that this game gets a lot of negative feedback, but it is worth a try. Yes it requires some patience, but when this game runs smoothly (which it does more often th... Toon meer

Beoordeeld met 1 van de 5 sterren

Very possibly a scam - avoid until a released product is provided. 12+ years and over $600 million dollars raised (with a majority of it spent), yet this first-time game studio have released a t... Toon meer

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Informatie afkomstig van verschillende externe bronnen

Roberts Space Industries is the official go-to website for all news about Star Citizen and Squadron 42. It also hosts the online store for game items and merch, as well as all the community tools used by our fans.


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TrustScore 2 uit 5

40 reviews

5 sterren
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Alle reviews

(40)

9 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Space, unprecedented

I can't imagine why people have given this one star reviews. Or how they can be so confused on why this game has taken so long/so much funding to develop. CIG is developing completely new tech from the ground up in order to give us an unprecedented space exploration simulator. For $45 you can experience the basics of what they want to deliver (it's an alpha it will be buggy, there will be issues) or for $0 you can wait, and see what they come out with! The rest of us will work on mastering the game mechanics and having some of the best and funniest moments a game can bring you. It's worth noting that CIG is inventing a tech that completely prevents server crashes causing loss of progress in a massively multiplayer fps sim. & the same tech will allow you to jump between servers without a loading screen. You load into star citizen once, and you play until you close the game. The only waiting is for elevators, doors to open, and deliveries. If server performance is increased & large bugs resolved this game easily gets 5 stars

7 mei 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

It's a vision, not a game

Short version, everyone giving low scores don't understand the principle of what Star Citizen is. They add extremely complicated tech they routinely have to create for themselves as it doesn't exist yet.

You play Star Citizen to experience the mechanics and the vision they have for the verse. It's a complicated game with a huge future planned, It's unpolished because they constantly add new ground breaking mechanics, like object persistance.

I personally look forward to the vision they have, and appreciate the effort they put in to make this dream come true.

24 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very possibly a scam

Very possibly a scam - avoid until a released product is provided.

12+ years and over $600 million dollars raised (with a majority of it spent), yet this first-time game studio have released a total of zero games. More so, PwC in their audit have stated that the company behind Squadron 42 may very well become bankrupt in Q1 2025.

How can a company burn through so much money and time and yet Squadron 42 is nowhere to be seen when it was supposed to be released in 2014, then 2016, then beta 2020 and still no delivery date? Why is the project plagued with delays and issues, and will a game ever be delivered?

25 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I wish this would never existed

I played the game few hours in early alpha in 2014. Since 2017 I am requesting refund and guess what, they still refuse it, even though the product is far from finished, nor anything was not delivered from the promised product.

Protect yourself from unfulfilled promises, since this project is full of them.

24 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unacceptable Support and Taking perks from Concierge Members

I've been a dedicated backer and Concierge member of Star Citizen for some time, and my recent experience with customer support has left me thoroughly disappointed.

As a Concierge member, I was promised "expedited customer service" with an assigned specialist to personally handle my tickets. Unfortunately, it's been over 2 months since I reached out to their customer support team with a pressing concern, and I haven't received a single reply. This lack of response is in stark contrast to the promises made to Concierge-level backers, which are slowly fading away, one by one.

What's even more frustrating is that the Priority access to the Public Test Universe (PTU) was one of the key benefits I was looking forward to as a Concierge member.

To add to the frustration, it appears that I've been effectively ghosted after these perks were taken back. This not only leaves me feeling ignored but also undervalued as a long-time supporter of the game.

I believe that open and transparent communication is essential for any company, especially one that promises "expedited customer service" to its Concierge members. Unfortunately, my recent experience has left me feeling ignored and undervalued, this is the reward for spending an amount of a monthly salary.

It's not unreasonable to expect timely and respectful communication, especially for those who have invested significantly in the project. The lack of response and clarity is a disservice to the loyal community that has supported Star Citizen through thick and thin.

I hope that Cloud Imperium Games will take this feedback seriously and work to improve their customer support and communication with Concierge members, ensuring that the promised "expedited customer service" is a reality, not just words on a page. It's vital to uphold the trust and integrity of the community.

25 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Errr

I dont know what these people are going on about, the alpha (not beta because the other work is the single player content Squadron 42 with Luke Skywalker actor Mark Hamill and X files Gillian Anderson and more in Squadron 42), The Star Citizen multiplayer with different occupations other part of it, is much bigger and random?

Other games take 10 years+ also when not a small 6 hour game, so what are they on about? Are they newbs?

14 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Big scam and PC killer

First of all: obviously is a scam after more than 10 years and hundreds of millions.

Also, with the last update, my 2 months old and powered PC was broken by the game. THIS PEOPLE ARE THE DEVIL. DONT BUY. JUST RUN.

1 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam-esque

Scam-esque

Bruh I pre-ordered the game six years ago and we get nothing yet, not even a playable demo

26 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

it's a scam

it's a scam

Over 11 years in development, over 500 million in revenue and reportedly 700 employees

The development is progressing very slowly and without a concept or even a sensible sense of priorities

In their own forum (spectrum), the White Knights can insult and threaten as much as they want, but if you say something critical, you are already banned, no matter how friendly you say it (totalitarian and censorship are normal in Spectrum)

The best thing is that a lot of energy and time goes into it making it impossible for the "backer" to get your money back

it is a scam company

13 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

False advertising, refusal to refund, no support response.

Purchased a newly-released item that had been falsely advertised (specifications were revised on the store after purchasing).
Have attempted to request a refund in line with the Consumer Rights act. I received a bot response, and have been completely ignored for over a month since.

A copy/pasted reponse claims "the pledge cost has already been applied to development" as their justification for refusing a refund, despite RSI/CIG being legally obligated to provide compensation, or refund.

Be warned, if you purchase anything, there is a risk that it could be retroactively made less than it was originally advertised. Your only means of recompense for this is to take them to small claims and have a CCJ issued, as they will completely ignore you otherwise.

7 februari 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Star Citizen may not release until 2035, but...

Well, it's kind of fun to play right now. The graphics are beautiful, there's a decent amount of stuff to do, and at the cost of $45 or less during sales to get a paid account and play the game without any limits, it's really not a bad deal overall.

Reports of this being a scam are nonsense. People are just annoyed that the game is taking forever - and will probably, really, take much longer still, to reach a final release stage. It is what it is. Definitely avoid if you're not OK with bugs and an early access model. If you can still enjoy it anyway despite major bugs and the early access model though, Star Citizen has genuine value with frequent updates, relatively transparent development, and a hell of a crazy amazing vision for what the finished product should be.

8 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fraudulent company - don't buy their products

Fraudulent company. I payed £62 for Star Citizen which was unplayable and crashed every 10 minutes.
Then a year later they introduced new 2 factor security login which meant I couldn't login.
I contacted support to ask them to update my email address so I could login and actually play the game I paid for...
They refused as they said I had to provide info that was sent to that email address which is no longer active. They now ignore all emails and also won't refund me. So I paid £62 for a game that I played for half an hour and is now locked out and no refund.
Scammers.

8 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible

Terrible, repeatedly fail to live up to promises. Customer support are rude and ignore emails and messages.
Avoid

22 december 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

They have a transparent development…

They have a transparent development process but they seem to have to little focus on core gameplay. The space ships still feel like flying a paper airplane and the gun gameplay is still very lacking. Hoping for improvements but it's not on the roadmap

21 juni 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I can't close my account!!

I can't close my account!!! i already tried mutiple times!!!
I must open a ticket with you, just for this??
FIX YOUR ACCOUNT SETTINGS, PLEASE, THIS SHOULD BE EASIER FOR PLAYERS.

7 mei 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A game that it is worth waiting

A game that it is worth waiting

I've started to follow the game in 2013, and the advancement is huge.
Despite all these critics, primarily from players who never look for the game before and can't understand that a good game takes time.

even if you get some expensive package, you'll not be better tank to a good balance. People need to understand that CIG is a company who need to make cash to continue to improve the game by years.

14 juni 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SQUADRON 42 $200 million 6 YEARS AND STILL WAITING

After 6 years and after stupidly spending over a $1000 on ships all we have is an Alpha which is unplayable. The Star Citizen Alpha is massively buggy....yes we all know its an Alpha and there is not much content as there is testing and unforeseen problems can occur, but after 6 + years all we have is a massively buggy alpha and a frame rate from the 80s, you would think you were trying to play the game on a 286 or an Amiga, its practically unplayable. They have been given all this money and yet they cant even get a standalone version out with nearly $200 MILLION and a 6+ YEAR time period and yet they are still asking for money for ships that haven't even been created. I would not advise anyone to give anymore money to this company until the standalone version Squadron 42 is released. Check out glassdoor.co.uk to see how chaotic the company is being run and comments about haemorrhaging money.... and this is from previous employees.

5 maart 2018
Review zonder uitnodiging

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