The products are amazing and compared to other brands relatively inexpensive.. Good quality and stands the test of cycling frequently!!! I'd say if I could think of any negative and believe me it woul... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered a lightweight summer long-sleeve cycling jersey. Quality good but beware, sizing comes up small. I’m a medium-large, tall/thin, so normally order a large (e.g. Helly Hansen) but the RockBros... Toon meer
Service was good but unfortunately product not so. Purchased an out front mount that attached to handlebar bracket to resolve a slipping garmin mount. However, spacers were too long to be used and una... Toon meer
Bedrijf heeft geantwoord
Great quality products. They look great, great build quality and good value for money. I just wish there was a way to improve/speed up the delivery process. But, as I understand it, the products are b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ROCKBROS: Enhancing Every Ride with Quality, Comfort, and Affordability. At ROCKBROS, we are driven by a passion for cycling and a mission to make high-quality gear accessible to all. Founded by cyclists for cyclists, we design products that meet the needs of every rider—from casual commuters to dedicated athletes. Our gear is built with superior durability, unmatched comfort, and innovative designs, ensuring every journey is enjoyable and worry-free. With a commitment to affordability, we offer top-notch products at prices that won't break the bank, along with exclusive member benefits. Every piece of ROCKBROS gear undergoes rigorous testing and meticulous refinement, blending functionality with style to elevate your cycling experience. Whether you're conquering mountain trails or navigating city streets, trust ROCKBROS to deliver gear that performs at the highest standards. Join a community of riders who value quality, transparency, and a shared love for the sport. Discover the freedom of the ride with ROCKBROS—crafted for adventure seekers and everyday explorers alike.
Contactgegevens
Goethestr. 11e, 15234, Frankfurt , Duitsland
- service@rockbrossport.co.uk
- rockbrossport.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Handlebar plug - sync now works!
I bought ROCKBROS R0 Smart Bike Handlebar Plug & Rear Light. Unfortunately, initially one of the handlebar plugs didn't sync to the other handlebar plug and rear light. However, I contacted Rockbrossport and they sent out two replacement handlebar plugs and now everything works and is in sync. They were easy to install and look great. Thank you.
Product quality and value looks great…
Product quality and value looks great on the unwrap but paniers need testing in ernest. Delivery good. Very satisfide.
Nothing delivered
Nothing delivered
Text saying estimated delivery 25 April and still waiting
Sent an email asking them to check delivery with their courier and if missing arrange a replacement.
No answer but had a cheek to ask me for a revire

Antwoord van Rockbrossport
Very pleased with quality and size…
Very pleased with quality size everything
Described correctly and
Delivered when stated
Great product good price
Value for money
The saddle is great
The saddle is great. Very comfortable and as a new rider I was able to go at least three times further than before without getting sore. I like the handle on the back for lifting the bike. The delivery time was quite long I was quoted 5-7 days but it took about 11 days. There was a bank holiday to contend with but the delay seemed to be on the originator end as it took days to even start the journey from China to the uk. Once in this country it only took 2 days to get to me.
Oakley Competition
Easy website, quick delivery, great product, I’ve been using ‘Overpriced Oakley’ for years yes they’re great but when you can have RockBros for a fraction of the cost it’s a no brainer, definitely would buy more from them.
Very good value Sold Secure Gold…
Very good value Sold Secure Gold folding lock. Easy to use with a carrier that fits easily on my bike rack.
Quick delivery.
Childs helmet was great quality and a…
Childs helmet was great quality and a brilliant gift for my grandson
Good choice of products
Good choice of products. Good value. Website is easy to use.
Purchased tail back light
Purchased tail back light, send the wrong one, sent message (message 3) never answered...now I have karma luking at the action to take..next....very bad service....

Antwoord van Rockbrossport
Absolutely abysmal customer service
Absolutely abysmal customer service: many others have noted that if you want to return an item you need to email them. They never respond, suggest it's your fault because their reply went to spam (it didn't) and now they are blaming "email issues". What utter nonsense. Excuse after excuse.
The whole returns system that depends on emailing is ridiculous and outdated.
I have returned my item, it's been delivered and still no refund.
Avoid this company.

Antwoord van Rockbrossport
Men's lightweight padded tights
Bought men's lightweight padded cycling tights for the spring/summer. Size (small) exactly as size guide chart and fit really well. Seriously lightweight.
Livia sorted my issue and quickly sent…
Livia sorted my issue and quickly sent a replacement, it arrived and works perfectly, thanks
Order failed at first use
Order failed at first use, no response from customer service

Antwoord van Rockbrossport
Still haven’t received the product
Still haven’t received the product. Initially I had good contact, but having sent 3 emails over the past 2-weeks asking for updates on my order, I’ve been ignored. Just had an email asking me to review the order, that I still haven’t received. Not a great experience considering the price of the product.

Antwoord van Rockbrossport
Easy to order & immediate email…
Easy to order & immediate email confirmation; scheduled delivery details and updates received.
Torque Wrench arrived as expected. Quality product, easy to use.
Great service & experience from start to finish as on previous occasions.
Great cycling glasses
Great cycling glasses, style and lenses are awesome, these are well worth the money, price, delivery, brilliant.
Can recommend 👏
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







