Rocket Industrial Reviews 316

Great communication and fast delivery. I appreciate receiving an immediate email and update about my order and the delivery. Thank you!

Quick service and great pricing

Ordering on the website is easy and convenient. Delivery is always in a timely manner. The items I order are always in stock.

Rocket was extremely accommodating and I will recommend them for future purchases.

I’ve enjoyed ordering items from you but I’m disappointed you haven’t any 8” foam plates .

Rocket Industrial provided quick account set up and shipment of product that we needed. The ease of doing business was appreciated.

Order placement was fine, but upon receipt 2 rolls had bent cores. Not sure if we can use or not.

Rapid response and lightning fast shipping.

Easy to use, received on time!

I placed an order, and I was notified by the sales person, Josh Struck, that the order was going to be
late. So, since I was not going to get it on time, I cancelled it before it was shipped, with plenty of time by an email to Josh. My email was not acknowledged byJosh Struck and instead the order was shipped. I called Rocket again to tell them to stop delivery, since the order had been cancelled. I talked with a person who told me that since the order had yet not been delivered, they could stop deliver, and that she would call me back to confirm. Nobody called me back and the shipment was delivered in spite of my cancellation. Needless to say, I will nor order again from Rocket Industrial.

Very well run business. I am a repeat customer.

Reasonable pricing, an easy to navigate website and fast delivery!

I appreciate that you overnighted my order; however you forgot to ship it in the first place. I received a confirmation email on the day I ordered the item saying the date that it would ship. But when I called 10 days later to track the package, It had not gone out. Good reaction to the complaint, but do better in shipping.

Maggie Bliven made my experience great! Someone please give her a raise. She was very helpful when I ordered the incorrect amount online and then emailed to get the quantity adjusted. Tim (I wasn't given his last name), was great too, when there was confusion about the amount shipped. Very helpful and friendly crew you have.

5 mil vacuum chamber fish bags aren't easy to find nor at a decent price. Most suppliers don't even carry past 3 or 4 mil bags.

Airline baggage handlers always manage to pierce my Salmon and Halibut 4 mil vac. bags,causing freezer burn, during my trip home from the annual fishing trip. Even using bone guards.

My web search for 5 mil bags led me to Rocket Industrial! First off, I got humans on the phone! And I was transferred to Josh, he's The Guy! I had my order filled in minutes and shipping out the next day. They arrived quickly in good condition. Rocket Industrial has a happy customer in me.

Super Easy and great communication. Everything arrived quickly and in perfect condition. I reached out to several companies about the part we needed, and not only did Rocket Industrial get back to me a full day quicker than anyone else, the prices were unbeatable.

Our order was processed and delivered quickly.