RockMerch.com Reviews 

532
TrustScore 3 uit 5

3,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured... Toon meer

Beoordeeld met 5 van de 5 sterren

RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Platenwinkel

Over RockMerch.com

Geschreven door het bedrijf

RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.

We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘

Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.

Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.

We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

532 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,2

Alle reviews

(532)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I returned two shirts for larger size

I returned two shirts for larger size, didn’t get any credit for a long time so I disputed charge and then a few days later I finally get credit and then email stating credit revoked because I disputed charge. I called my bank and said the company will give me a credit if I canceled dispute which I did. My bank recharged me and reimbursed your company on January 29th. Customer service keeps telling me they didn’t get the money back and my bank showed me a statement stating that they sent money but customer keeps insisting they didn’t get it back. So I’m out two shirts and have to pay a charge on my credit card even though I don’t the merchandise. I wanted to reopen dispute but my bank won’t let me. Very disappointing experience. I’m NOT happy.

1 januari 2024
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Arlene,

Your bank did approve your request on February 24th and that is why we cannot also issue you the store credit. Please review your bank statement and consider revising this review.

Best regards,

RockMerch 🤘

Beoordeeld met 5 van de 5 sterren

Excellent quality

Excellent quality. Great shirts from music past

31 december 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Loren!

Thank you so much for the review!

We appreciate it!

RockMerch 🤘

Beoordeeld met 4 van de 5 sterren

transit information

the communication was great until it came to transit information, otherwise I am happy

6 december 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Rachael,

Thank you for your review! We appreciate it!

RockMerch 🤘

Beoordeeld met 4 van de 5 sterren

All good

All good , especially around the Holidays 👍

6 december 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Thank you Rich! You made our day!

RockMerch 🤘

Beoordeeld met 2 van de 5 sterren

The shirts I ordered weren't the best…

The shirts I ordered weren't the best of quality.
Definitely your merchandise is overpriced!

7 december 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi L.L.

We stand behind each and every order. Please email store@rockmerch.com so that we can make things right.

Thank you for being our customer!

RockMerch 🤘

Beoordeeld met 5 van de 5 sterren

Great

Good product

6 december 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Erin,

You are the best and we thank you for your review!

RockMerch 🤘

Beoordeeld met 1 van de 5 sterren

Buyer beware !!!The merchandise was…

Buyer beware !!!The merchandise was cheaply made, and there is no refunds

16 november 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Jill,

We’ll gladly make things right! Please just email store@rockmerch.com

Cheers!

RockMerch 🤘

Beoordeeld met 1 van de 5 sterren

Scam Store

I purchased a single shirt from this company on January 11, 2024 and I haven’t gotten any updates of where it’s at. I’ve tried to reach out to them by their email several times, but no response from them. Might have to legally file something to get my money back.

22 januari 2024
Review zonder uitnodiging
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Aidan,

We have been emailing you. Please check your spam or junk folders,

You can be certain that we are taking excellent care of your order.

RockMerch

Beoordeeld met 5 van de 5 sterren

Great product and service!

This was my first shopping experience with RockMerch.com and everything went smooth as silk! Quality, price, and service were outstanding....wouldn't hesitate to do business with them again!

20 november 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Kevin,

You are the absolute best! Happy New Year to you friend and we'll see you on the site again soon!

Cheers!

RockMerch 🤘

Beoordeeld met 2 van de 5 sterren

The sizing was too generic

The sizing was too generic. I ordered 3 shirts in medium and all 3 shirts were actually of varying different sizes and fit. In fact, one t shirt size was so off I couldnt wear it at all and had to give it away

7 november 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Alvin,

Thank you for your review! We would be happy to assist you next time.

RockMerch 🤘

Beoordeeld met 4 van de 5 sterren

Three of the four shirts were good

Three of the four shirts were good. I ordered the same size for all of them but they are all different brands, so the fit is not consistent. but they did reach out to me right after this review and offered to exchange it, so I just bumped them up to 4 stars.

6 november 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Metal Head,

Thank you for your review! Please email contact@stevenewman.com if you would like to exchange the last shirt.

We appreciate it!

RockMerch 🤘

Beoordeeld met 4 van de 5 sterren

Great product and price

I’d been after this poster for years so excited to discover you stocked it at a reasonable price. Delivery overseas took an age but very happy overall

7 november 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Ian,

Thank you for your review and so happy you have the poster you have been looking for!

Have a very Happy New Year!

RockMerch 🤘


Beoordeeld met 4 van de 5 sterren

Pretty darn good

Great merch. Shipping time is a bit slow.

7 november 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Chele,

Thank you for the review! We appreciate it!

RockMerch 🤘

Beoordeeld met 2 van de 5 sterren

Ordered a t shirt as a Christmas gift …. MISTAKE

Ordered a t shirt as a Christmas gift.
Arrived timely but basically very poor quality. I was very disappointed … not to mention that a Ladies Large was more like a Child Medium.
NOW I need to return and they are NOT responding to my emails.
Just now reading lots of poor reviews on this company. Wish I would’ve read BEFORE my purchase!
Please help me get this taken care of ……

5 januari 2024
Review zonder uitnodiging
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Faw,

We stand behind every order 100% so please email store@rockmerch.com and we'll get everything sorted out for you.

Thanks!

RockMerch

Beoordeeld met 1 van de 5 sterren

Requested a refund on a much too large…

Requested a refund on a much too large shirt and they agreed to give store credit. This never happened, though.

6 november 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Sarah,

Please verify your junk and spam filters and if you don't see the credit, please contact store@rockmerch.com.

Best regards.

RockMerch

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer