RockMerch.com Reviews 

532
TrustScore 3 uit 5

3,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured... Toon meer

Beoordeeld met 5 van de 5 sterren

RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Platenwinkel

Over RockMerch.com

Geschreven door het bedrijf

RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.

We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘

Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.

Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.

We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

532 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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Heeft nog niet op negatieve reviews gereageerd

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3,2

Alle reviews

(532)

3 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great quality tees!

I bought 3 tee shirts, all had amazing quality decals and typical fabric. I recommend!

14 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

You absolutely Rock! Thank you very much for the review!

Beoordeeld met 5 van de 5 sterren

Happy customer!

Reasonable price, fast shipping, good quality product.

8 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Nancy,

That's exactly what we love to hear!

You absolutely Rock!

RockMerch 🤘

Beoordeeld met 5 van de 5 sterren

Fast shipping and great quality

Fast shipping and great quality. Love this tshirt! Great selection overall on this e-commerce store. Highly recommend!

8 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Nicole,

Thank you so much for your review!

You absolutely Rock!

RockMerch 🤘

Beoordeeld met 1 van de 5 sterren

RochMerch does not refund non-deliveries

I made 3 purchases. None of them arrived. I have sent emails and made calls. I only received a partial refund and expect a full refund.

14 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Waldo,

Please check your spam/junk folders regarding the status of your orders as we have been contacting you.

Best regards,

RockMerch

Beoordeeld met 5 van de 5 sterren

I love the shirt

I love the shirt, the mood created by a love for the classic music of a great generation thank you!!

14 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Kevin,

You are so amazing for taking the time to review us!

We appreciate that you are our customer!

You absolutely Rock!

RockMerch 🤘

Beoordeeld met 2 van de 5 sterren

Shirt is not true to size and the…

Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to shop again. Sorry.

Edited to reply: Yes, I'm certain Van Halen is very worried about the softness of my t-shirt. Tell Alex & Wolfgang I said thank you.

13 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Emory, We don't know who exactly from the VH team does the approvals but our guess would be the Ice Cream Man! :-))) P.S. If you really think the shirt is bad, contact store@rockmerch.com so we can make things right! 🤘

Beoordeeld met 1 van de 5 sterren

I never received my order

I never received my order. I wasn’t returned my money and they stopped answering my emails and my phone calls. THIEVES!! I wouldn’t ever do business with them again nor should you. BEWARE!

14 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Dean,

We checked your order and tracking shows it was delivered way back in June.

Please login to your RockMerch account to see the tracking number showing delivery.

Please also check your spam/junk folders for correspondence from us.

Best regards,

RockMerch 🤘

Beoordeeld met 1 van de 5 sterren

Cheap material.

Cheap material.. one shirt had a hole in the stitch of the sleeve. I use it as rag since I can't wear it. What's the point in asking for another cheap quality shirt to replace it?!
The other shirt lost its shape after one wash. It has some how become shorter at the bottom. So I gave to my girlfriend to sleep in. I won't be purchasing anything else. Save your money and don't buy here!!

14 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Millard,

Thank you for taking the time to review us!

Best regards,

RockMerch

Beoordeeld met 4 van de 5 sterren

Overall, good but customer service lacking.

Overall, liked my purchase. Bought 8 shirts. Shipping takes awhile. One of the items received was the wrong shirt and it was time consuming to get a refund. The other shirts were great. The selection is vast and the prices are fair.

4 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Thank you for your review. Did you still want to exchange the one shirt? That would be within policy for an exchange. Thanks!

Beoordeeld met 1 van de 5 sterren

My name is not Tiffany it is Jeffrey…

My name is not Tiffany it is Jeffrey Bennett
Please get it right.
Check out how many shirts I have ordered,

11 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Jeffrey,

We sincerely thank you for all your orders over many years. The customer on all of these is Tiffany S. which must have some reason, right? You can log in and update your account info anytime or when you place your next order.

But giving us a poor review for such a matter is a disservice to everyone since it has the potential of hurting our growth and being less able to serve you and other customers even better over time.

Best regards,

RockMerch 🤘

Beoordeeld met 1 van de 5 sterren

The t shirts were very poor condition

The t shirts were very poor condition, I sent them back n got a refund

12 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Gayle,

We're sorry to hear that the shirts were in poor condition. It is not a situation that we have ever had reported before. As you noted, we stand behind every order 100% and that is why we refunded you. We encourage you to try ordering from us again and we are certain that you will have a better experience!

Best Regards,

RockMerch

Beoordeeld met 1 van de 5 sterren

Sizing and Delivery Time

Ordered a shirt for my one year-old. It took weeks to ship and is much too big for him

6 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Thank you for taking the time to review us! We would be happy to exchange that shirt for you!

RockMerch

Beoordeeld met 4 van de 5 sterren

Worked well

Worked well, smooth transition!

4 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi John,

Thank you so much for taking the time to review us. We appreciate it!

Best regards,

RockMerch

Beoordeeld met 1 van de 5 sterren

The size and the materiel is very…

The size and the materiel is very different for each t shirt! And command from montreal is very too long,my deception is very high.....sorry

6 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Thank you for taking the time for your review. We appreciate it.

Beoordeeld met 4 van de 5 sterren

I order a couple of items for…

I order a couple of items for Christmas. One was shipped late & the other was never shipped! I was told it was because I order custom items but I knew it was a production problem and probably because it was coming from China!

4 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Thank you for taking the time to review us.

Beoordeeld met 1 van de 5 sterren

Order took months to deliver

Order took months to deliver, had to find an alternative gift last minute, unacceptable!

4 juli 2023
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Sandra,

We appreciate your review.

We reviewed your order and it shipped within the timeframe noted for this product. We apologize for any delays with the USPS even if they were out of our control.

Best regards,

RockMerch

Beoordeeld met 1 van de 5 sterren

I have emailed and called ! No response!

I have emailed and called about a sweatshirt for my grandson and i am being ignored. Placed the order weeks ago and have had no confirmation its shipped. It will not arrive in time for his birthday and I am not happy!

26 augustus 2023
Review zonder uitnodiging
Logo RockMerch.com

Antwoord van RockMerch.com

Hi Gina,

Please review your junk/spam folders as we have been emailing you and responding to each and every one of your inquiries. Your item will be delivered on September 5th. It is a fantastic item and your grandson will absolutely love it!

Best regards,

RockMerch

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