Rollasons Solicitors LLP Reviews 

Absolutely amazing experience from Jayne. We didn’t have the easiest transaction due to a buyer at the bottom of the chain but Jayne was always available, kept us updated and answered our calls instantly which made it less stressful, So nice to find a solicitor who is easy to communicate with. would highly recommend.

Very poor customer service would not recommend. I contacted this company as I have previously used them for conveyancing and drafting our wills. All I required was 3 documents to be certified for a legal process. A few emails back and forth to be told no availability until the end of the month which wasnt an issue but no reply to a further email enquiring re making an appointment so I decided to call in to the office. On arrival 3 staff sat in reception , two chatting and I was advised to make contact at the end of the month. I waited until the end of the month as I’d been told made contact to be told no availability and when I asked when there would be availability response was don’t know! It was suggested I try somewhere else!! Thankfully I contacted a solicitors in Rugby as there is no other solicitors in Daventry who offer this service . They were helpful , welcoming, interested and offered me an appointment and their reception area and staff were very welcoming and professional total opposite of my experience with Rollasons.

Commercial lease-
Very satisfied with work done, good communication as always, great advice, completed promptly, would definitely recommend.

Everything was explained about the process and it was completed in a timely manner.
We were kept informed on a regular basis until the house transfer was completed. The people we were in contact with were polite and professional and all discussions were conducted in a friendly manner.
Well done.

Would not recommend either the Probate or Conveyancing dept, Slow, a lack of communication, we were chasing for updates, took days to respond, When concerns raised with Manager my email was ignored. Still awaiting a response. Sent us paperwork to complete only to be told that it was sent in error after we had completed it. We were forced to use the Conveyancing dept to deal with the house sale although we didn't want to based on our experience with them to that point, they refused to deal with another solicitor, 8 weeks after we had appointed someone else as they told us we could! Wasted so much of our time. Very unprofessional set up

The service provided was professional. Matt Smith took time to understand our situation before carrying out the agreed actions and kept us informed throughout the process. The WFF highly recommend Rollasons Solicitors.

Matt Smith has been everything you could hope for in a solicitor and more. From the very beginning, he demonstrated exceptional kindness, patience, and clarity while guiding me through a complex litigation process. His strategic insight is outstanding; he consistently anticipated next steps and ensured I felt informed and confident throughout.

What truly sets Matt apart is his rare ability to combine professionalism with genuine empathy. He listens attentively, communicates clearly, and advocates with both precision and integrity. At no point did I feel rushed or overwhelmed—only supported by someone deeply skilled and sincerely invested in achieving the best outcome.

If you're seeking a solicitor who blends legal expertise with emotional intelligence, Matt is the one. I couldn’t recommend him more highly and am incredibly grateful for his unwavering support.

Shirley

If I could give a 0 star I would, Truly the worst company I have ever worked with.
Whilst going though the process of buying a house our solicitor left the company in January (which we were never told) for 4 months we sent emails requesting updates and documentation which we never got a response from. In May we never received anything no update so we decided to pull out and go with a different solicitor. 2 months later we received a bill for money owed, no updates or apologies for never replying to us just a bill. We stated we were unsatisfied with themselves, to which we had the response our service was satisfactory. It is comical these still have a company. The Lutterworth branch is that bad there is 0 staff there now AVOID

With regard to the services of Matt Smith, Consultant Solicitor for Litigation. Our family retained Matt Smith’s services when our brother died intestate and a claim was made against his estate under the 1975 inheritance law. It was a very difficult time for our family but Matt kept us informed of any progress and setbacks in a timely manner. Matt was knowledgeable about the mediation process. He listened to us and responded to our concerns. The whole process seemed to take an eternity but Matt was patient and got us to the finish line with a satisfactory outcome.

I would like to convey my thanks to Matt Smith at Rollasons. Where do I start, Matt was the epitome of professionalism. He combined this with being empathetic and friendly, which is not easy to find in one person. I could not have asked for a better service and I would think he is a tremendous asset to Rollasons.
I would also like to offer my thanks to James Poole, the barrister that acted for me on Matt's instruction.
In all honesty I couldn't have asked for anything more. The work combination between Matt and James was superb and evident.
I would always in the future recommend them to family and friends. To me, they were worth their weight in gold.

Fabulous from start to finish. Kept up to date, prompt responses and a very smooth house sale. Would highly recommend.

Rebecca and Jayne have been fantastic during our house purchase process. Can’t fault the communication, they kept us up to date throughout and were available to answer any queries we had. It was a long process but they both did everything in our best interest.

Both Lisa and Rebecca were really great, they guided me through every step of my remortgage and talked it through over the phone when it got complicated. They were an absolute pleasure to work with. I trust Peter Rollason and so am not surprised that his firm is so efficient and cost effective.

Rollason's in Lutterworth were very good as conveyancers. I found them experienced, unflappable, professional and personable. Very good communicators.

Our solicitor was on the ball, polite and efficient. Easy to speak with and email. Very impressed with the service we have received from Emma at Rollasons during 2024. Thank you

I found Rollasons solicitors to be very helpful honest and trustworthy. My questions were always answered promptly and clearly.
Emma was very patient and professional in her dealings with my buyer. I have already recommended them to one of my colleagues.
Well done and thank you so much.

From start to finish Jayne Kilsby as been brilliant, all my questions answered immediately, she really took the stress from us , always pleasant on the phone , would well recommend Rollason’s

Very efficient and got the job done in time and now we are moving into our home this weekend. I cant fault Rollasons, we got a quite quickly and everything that was needed was done. Jane contacted me whenever anything was needed to be done in good time. I was new to this so they made it as less painful as possible and didn't drag on the time.

Have known Peter Rollason for over 10 years in both a business and personal capacity, with the practice previously handling two conveyancing transactions for a family member.
They were the natural choice then for my retirement house purchase and sale , incredibly well handled by Emma Bateman from their Lutterworth office. Emma was extremely professional , friendly , efficient and patient when faced with other challenging solicitors and parties in our chain, always keeping us fully informed.
Can thoroughly recommend them and will certainly be using them again in the future when family needs arise.

A will is an important document for the wellbeing of those who remain after us.

I regret having my will drawn up at the Leamington branch a decade ago, as they have been unresponsive and unable to provide an appointment after 2-months of chasing, to make an amendment to the will.