I dropped my phone, which was in the case and the case cracked and Rome tech had no issue with their warranty and sent me a replacement case. Excellent customer service!
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My purchase is my 4th Rome Tech case. 4 different phones over time and each time the Rome Tech case fits my phone. It really is that simple. the case is built to fit the phone and it performs it's... Toon meer
Arrived quickly, no issues! I bought this CMOS battery to replace the one on my small Dell Inspiron 11-3152, which kept making 5 really loud beeps whenever I turned it on. Once I put the new one in, t... Toon meer
Great Customer Service- had a defective, they got right on it...rep actually called me to verify my address, told me the unit would ship same day! What more could you ask for?! One side note - my... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rome Tech was founded in 2014 in the historic city of Philadelphia, driven by a passion for technology and a mission to create innovative protective solutions for mobile devices. We specialize in designing and manufacturing multifunctional phone cases for Apple and Android smartphones that not only offer exceptional protection but also enhance the user experience. Our in-house team of talented designers, engineers, and technicians work collaboratively to develop unique and stylish cases that cater to the diverse needs of smartphone users. From concept to production, our experts meticulously design, test, and certify each product to ensure unparalleled quality and performance. In addition to our standard product line, Rome Tech offers custom case solutions for businesses, helping them to showcase their brand identity while providing employees with functional and durable phone protection. We understand the importance of staying connected in today's fast-paced world and strive to deliver solutions that keep your devices safe and secure. At Rome Tech, we believe that excellent customer service is just as important as the products we create. Our dedicated support team is always on hand to assist with any questions or concerns, ensuring a seamless and satisfying experience for our valued clients. As a company that is passionate about technology, we are committed to constantly evolving and expanding our product range. Rome Tech is your trusted partner for innovative and reliable protective solutions for your mobile devices, and we look forward to exceeding your expectations.
Contactgegevens
141 Route 130 S Ste I # 307, 08077, Cinnaminson, Verenigde Staten
- 856-336-8157
- support@rometechcases.com
- rometechcases.com
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One of the best phone cases...just…
One of the best phone cases...just needs a little more protection on the corners. Great company super fast shipping and great prices.
My purchase is my 4th Rome Tech case
My purchase is my 4th Rome Tech case. 4 different phones over time and each time the Rome Tech case fits my phone. It really is that simple. the case is built to fit the phone and it performs it's designed function. While other companies try to add in bells and whistles that seem more appealing, (like a POS screen protector that actually interferes with operating the phone) those bells and whistles make for a poorly designed, excessively expensive case
I mistakenly ordered the wrong battery…
I mistakenly ordered the wrong battery (X1 Carbon Gen3 instead of X1 Carbon Tablet Gen 3), a simple mistake that could have happened to anyway.
The customer service was really excellent and prompt and gave me a refund as well.. really going the extra mile.
I know where to get my unusual / odd batteries next time :)
Thanks fella's.
Iain.
INCREDIBLE CS
I wrote to the manufacturer and they immediately responded with the replacements. Absolutely AMAZING CUSTOMER SERVICE!!!!
Great Service!
The company reached out to me and asked what I wanted to do after it became clear that there would a be a significant delay through no fault of their own. So, just for great customer service 5/5! The case is very good and does what I want/need it to do: protect my Sonim XP -10
Tremendous warranty service.
The communication and turn around time for the replacement case was mind boggling. Will buy additional products from them.
We will never buy anywhere else …
We love just one type of case for both of are phones, and Rome Tech has them , never been able to find anywhere else. Thank you Rome Tech
Really pleasant customer service
After received product (small CMOS battery) had little bit different connector, they generously offered a few different solutions. They offered to send correct new product but also another faster solution. After a little wait overlapping holiday season, they sent me the correct battery and I happily received it unexpectedly fast. (Faster solution was also very clever and useful.)
After service was excellent
It was Awesome!!
It was great, I've been looking for this stuff for a while and I finally found it thanks to you guys. Great quality and care
This company stands behind their warranty.
This company stands behind their product. It only took once for me to reach out about the warranty and it was resolved almost immediately. I will continue purchasing from this company for future products offered.
This is the second kickstand holster…
This is the second kickstand holster case I have purchased for my iPhone 13 mini from Rome Tech. Gave you 4 stars the first time because the case had sharp edges I had to file down. The problem has been fixed on this one. Great price and delivered in about 5 days.
Top quality experience
Top quality experience! Customer service was very quick, efficient. Products were a great value too, couldn't ask for anything more
The Sonim XP10 Case/Holder combo
The case/holder combination fits perfectly and works just right.
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