Just opened a new tin of Ronseal Varnish - my first impressions were quite good. But less than one third of a can I see a large rust spot on the spine of the can on the inside. This is leaking a d... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I usually love Ronseal products particularly their fence treatments & wood paints. However, I purchased their “Midnight Blue” wood paint and the colour is absolutely disgusting. How any comp... Toon meer
Bedrijf heeft geantwoord
Bought a pump sprayer but it has to be the worst experience I have ever had, the paint is watery and requires at least 2 coats despite being sold as one coat, the sprayer clogs every 3 minutes and i... Toon meer
Bedrijf heeft geantwoord
Had an incident of the handle becoming detatched from the ronseal fence paint and consequently spilling most of it and as you can image paint everywhere. ☹️. Contacted ronseal who responded straigh... Toon meer
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Bedrijfsgegevens
Over Ronseal
Geschreven door het bedrijf
Let's be honest. Most people don't enjoy DIY tasks. One job can turn into many. Fear not. The team at Ronseal are here to tell you exactly what you need to know to get the job done. As painlessly and as quickly as possible. And, the performance of our products mean it’ll be a while before you have to do the job again.
That’s because, with Ronseal, you can be assured that our products perform exactly how we say they will. We keep our instructions and product descriptions as clear and straight-forward as possible. That way you know what you’re getting. And can be sure you choose the right tools for the job. That’s why Ronseal – Does Exactly What It Says On The Tin.
Help & Support (UK)
Opening hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 4:30pm
Help & Support (UK)
Opening hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 4:30pm
Get the job done right, first time!
Our product range covers:
Garden Woodcare
Protecting your decking, fences, sheds and garden furniture – and keeping them looking good for longer.
Home Woodcare
Taking care of the wood inside the home, such as tables, floors and doors. Paint to give your kitchen tiles a make-over, your floor a refresh and prep to cover wood knots before you get started on your emulsion. Wall & wood fillers and products that make sure you get a good finish to your project.
We spend a lot of time developing our range of products. And listening to what you have to say helps us do this. We always encourage feedback. That way our Research & Development labs can make sure we’re using our latest technology to the best effect – making products that will get your DIY job done.
Protecting your decking, fences, sheds and garden furniture – and keeping them looking good for longer.
Home Woodcare
Taking care of the wood inside the home, such as tables, floors and doors. Paint to give your kitchen tiles a make-over, your floor a refresh and prep to cover wood knots before you get started on your emulsion. Wall & wood fillers and products that make sure you get a good finish to your project.
We spend a lot of time developing our range of products. And listening to what you have to say helps us do this. We always encourage feedback. That way our Research & Development labs can make sure we’re using our latest technology to the best effect – making products that will get your DIY job done.
Contactgegevens
Thorncliffe Park, Chapeltown, Sheffield, Verenigd Koninkrijk
- 0114 240 9469
- enquiry@ronseal.co.uk
- ronseal.com
2,1
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819 reviews
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Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Bought a large tub of Ronseal One Coat…
Bought a large tub of Ronseal One Coat in Charcoal Grey to paint a wooden bench and a wooden planter- why this is called one coat I don't know! The paint is like water and I've had to use 4x coats on the bench and I can still see the old paint underneath it, the wood just soaks it up! It's certainly not one coat and I'm sure the paint should be much thicker to cover whatever your painting. I won't be buying this stuff ever again, very time consuming and ultimately doesn't do what it says it does
9 mei 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Craig,
Thank you so much for taking the time to leave us this review. We’re so sorry to hear of the disappointing experience you have had using our product.
We have very high standards for our products, and this is not aligned with the expectations we have.
Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
Indoor white satin paint
Indoor white satin paint. Absolutely terrible worst paint I’ve ever bought. Thin milky transparent liquid doesn’t cover at all complete waste of money.
8 mei 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Martin,
Thank you so much for taking the time to leave us this review. We’re so sorry to hear of the disappointing experience you have had using our product.
We have very high standards for our products, and this is not aligned with the expectations we have.
Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
Faulty paint tub - damaged items
I bought 2 tins of Ronseal fence life plus today 28th April 2025.
On removing the paint from the boot of my car the handle on one of the tubs snapped resulting in the paint tub dropping to the floor and smashing. Subsequently there is paint all over the driveway, car and my husband’s brand new hooka trainers.
Sent an email and got fobbed off about lid security and ease of intentional removal, however if they had read the email the lid was intact it was the handle which was faulty.
Sent another email which has been ignored !!!!
So a full tin of paint all over my drive, brand new £110 trainers ruined and Ronseal accept no responsibility and blame the customer do not buy from them
Update - Ronseal replied they wanted to reach out to me on 8th May it is now 18th May and nothing further from them so much for putting it right !!!!!
28 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Carrie, thank you for bringing this to our attention. We always strive for our customers to have a positive experience both with our products, and our consumer service, and we are sorry for the disappointing experience you have had. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Ronseal Black Gloss Anti Corrosive…
Ronseal Black Gloss Anti Corrosive Metal Paint. Politely, absolutely useless. 3 coats applied last autumn on railings, having removed existing rust and surface cleaned per instructions. Outcome - rusting next Spring. Hours of work, waste of money and waste of time. This water based paint is technically not fit for purpose. I'm back with solvent based Zinsser for a more predicable outcome.
Update on 08-May-2025 following a request via Trustpilot for 'details to discuss more about what has occurred here'.
Should Ronseal need any further information, I suggest that they look at the 1 star reviews under Screwfix item code 733KH for this 'paint' (currently 24 1 star reviews listed) . To copy a few review titles - "Terrible paint. It covers like coloured water", "Utterly useless", "Worst paint I have ever used.", "Shocking paint", "Thin paint that flakes in no time...", "DO NOT BUY THIS PAINT". No point in me elaborating further. The critical reviews of so many unsatisfied users should give as much detail as needed.
3 mei 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Alastair, thank you so much for taking the time to leave us this review. We’re so sorry to hear of the disappointing experience you have had using our product. We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
We've bought 3x 12l tubs of Ronseal One…
We've bought 3x 12l tubs of Ronseal One Coat Fence Paint, and hiw it says one coat I don't know, we trusted in the brand name Ronseal and as my husband and myself are in our 50s and we have back problems, we bought the ronseal sprayer which we have no issues with, we thought one coat brilliant, but my husband is painting the fence again, it's had near enough 2 coats already and it's definitely gonna need another one, so that's gonna be near on £90 we've spent on this paint, previous tenants did paint the fence a grey colour on one part of the fence and patches of red on the other 3 fencing, but that wa nearly 4 years ago, so not a happy customer and I certainly can't give good feedback with this sadly
30 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Nikki, thank you for bringing this to our attention. We’re really sorry to hear that this product hasn’t lived up to your expectations on this occasion. We really value your feedback so we can continually work to make products that reach the high standards that both we and our customers expect of us. We would really like to help with this and have requested further information so our customer service team can reach out.
Terrible
Tried the very expensive decking stripper today with unsatisfactory results. Tried on 2 small areas first after reading the instruction and watching the video.
B&Q wont let me return because it's been opened. Waste of time and money.
1 mei 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Clive, thank you for taking the time to bring this to our attention. We’re so sorry to hear of the disappointing experience you have had using our product, and we want to assure you that this is not something we would expect from our products. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
Don’t waste your money.
Don’t waste your money.
Bought one coat fence paint……. 4 coats later and it still isn’t covering!!!!!! Waste of time and money. Certainly doesn’t do what it says on the tin!!!!!!!!!!!!
28 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Tracey,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the quality of our fence paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Sad purchase
Bought tin of garden paint ..it is like water. Very disappointed as the sunburst colour is lovely and fresh. I have already applied 4 coats and am running out of paint...,
26 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Geraldine,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the quality of our garden paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Thanks Ronseal not only have you…
Thanks Ronseal not only have you changed the tin but the color as well just had a right rollicking off the old man for buying the wrong stuff he's got to start the decking all over again CHEERS
26 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Angie,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the finish of our decking paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Bought Ronseal pain been buying for…
Bought Ronseal pain been buying for years love it put great reviews but my last two tins not right says mat read reviews and most people were saying not mat but I choose to ignore them I have 9 doors clean but getting new carpet and decided to give them coat before carpet fitting ohh what a disaster they ended up diff from ones I had done sheen on them but not on others 16doors both sides called complaints those people should not be in coutomer service I was offered money back and rude treatment not even a sorry not what it says on tin now people can’t trust on tin is it mat or satin disgrace still waiting on Monet back AVOIDE this company no customers no business have some respect seeking legal action now not refund
19 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Gillian,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Used the ronseal pump sprayer with…
Used the ronseal pump sprayer with their fence paint....wasted half a day trying to get it to work...I tried thinning the fence paint...cleaning the nozzle repeatedly...flushed the sprayer before and after use with water...nothing worked...dont waste your time and money
15 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Mark,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the quality of our pump sprayer. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our pump sprayer. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Worst paint I've ever used
Wish I had read some reviews before wasting my time and money. I trusted Ronseal to "do exactly what it says on the tin". I bought a 750 ml tin of gloss, Stays White 2 in 1 Primer & Paint for £13.99 - almost three times the cost of a 'standard' non-drip gloss. The 'tin' promises the gloss will prime and paint, providing a great finish in just 2 coats. After 2 coats on bare wood, prepped as instructed, the finish is completely translucent, primed perhaps but definitely not painted. Just to make sure it wasn't because of a problem with the wood, I tried a couple of coats on the inside of a door frame which was previously painted white, but had yellowed a little - it's still yellow - no visible difference at all.
20 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Euroline,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the quality of our gloss. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Ronseal shed paint
Ronseal shed paint
Purchased from my local B&Q, it's like water, painted one side of my shed twice and still hasn't covered it, it just soaks straight in and it's not new wood, the tin is going back tomorrow,I thought Ronseal was supposed to be a good brand ... Rubbish
20 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Dolly,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the quality of our shed paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Not what it says on the tin!
Can anyone tell me why after 5 coats of Ron seal fence life plus in warm stone my fence is grey! We had to buy another large tin to cover 3,5 fence panels. I kept going as I thought it would dry lighter eventually. Woke this morning to a still very grey fence! Very frustrating!
19 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Jane,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the finish of our fence paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Payed nearly £100 for two 5ltr tins of…
Payed nearly £100 for two 5ltr tins of ultimate decking stain thought buy the best absolute rubbish had two coats and looks awful like water.I might aswell have bought cheap fence stain for £10 for
12ltrs would saved money and time can5see it lasting long.
We have now run out of stain three coats still looks a mess don't know whether to cut our losses and buy another brand or buy more of this in the hope it will be exceptable.
Further update ronseal have requested batch number,photos,how the decking was prepared,how it was mixed.how it was applied,no doubt looking too say I had done something wrong.I explained we are not down the caravan are we're hoping when we are to sort it out.I was advised to use a stain or paint which is what I have already done their stain also to strip what we had already done nightmare I advised them to look on
trustpilot reviews the problem is their product every one negative never buy ronseal products again.
17 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Keith,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the quality of our decking stain. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Absolutely shocking fence pain…
Bought the Ronseal fence paint on the basis of having had a good experience previously. Oh how I have regretted my decision of buying this utter rubbish. As many reviewers have said, the paint is jelly like and very watery. It covers absolutely nothing due to being so thin and watery.
After 8!!! applications it finally looks vaguely acceptable on my gate and bin store. This has taken me 3 days to allow for the paint to dry.
I’m under no illusion, that I’ll have to repaint everything again in a few months.
I won’t EVER buy Ronseal again.
17 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Robert,
Thank you so much for leaving this review.
We are so sorry to hear you are not satisfied with the quality of our fence paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Shocking inconsistency in paint shades
Today, Sunday 13th April, I purchased two tins of Ronseal Ultimate Protection Decking Paint in the shade ‘Slate’. After thoroughly preparing my decking, I used the first tin, which applied as a light grey with a blue tint. However, upon opening and applying the second tin, it became immediately apparent that the shade was significantly different—much darker grey, albeit still with a blue tint.
While I understand there can sometimes be slight variation between batches, the difference in these tins is substantial and unacceptable. I have photos to clearly demonstrate the contrast, and I’m confident anyone will agree that this is not within acceptable manufacturing tolerance.
I have spent the majority of my day preparing and painting my decking, only to be left with a patchwork finish in two completely different colours.
13 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi,
Thank you for taking the time to bring this to our attention.
We’re so sorry to hear of the disappointing experience you have had using Ronseal Ultimate Protection Decking Paint.
We have very high standards for our products, and this is not aligned with the expectations we have.
Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
I've never seen paint like it...watery…
I've never seen paint like it...watery jelly, reminds me of school deserts, absolutely useless in application...I doubt I can return it either as it seems by all the reviews this is how the product should be, definitely doesn't do what it says on the tin... absolutely a waste of my hard earned money!
8 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Tracey,
Thank you for taking the time to bring this to our attention.
We’re so sorry to hear of the disappointing experience you have had using our paint.
We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
Awful product
Awful product. Like others said, their One Coat has jelly-like consistency and nothing close to one coat only. We also got a refill pouch and it's absolutely useless, it's so watery it disappears as soon as you apply it.
7 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi Monika,
Thank you for taking the time to bring this to our attention.
We’re so sorry to hear of the disappointing experience you have had using Ronseal One Coat.
We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
Definitely NOT one coat
Same as a lot of others on reviewing this product..... It says it needs just ONE COAT...... It's called Ronseal One Coat Fence Paint. Nope...... it needs at least 3 coats. I couldn't believe it and even caked it on, so thickly in areas to see if it made a difference. Nope. No difference. It's certainly not worthy of its name or claim to be One Coat.
5 april 2025
Review zonder uitnodiging
Antwoord van Ronseal
Hi,
Thank you for taking the time to bring this to our attention.
We’re so sorry to hear of the disappointing experience you have had using Ronseal One Coat Fence.
We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.
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