I have dealt with Anthony who heads up the robot mower side of their business. The service provided by him and his team has been better than 1st class, outstanding techinal knowledge and great communi... Toon meer
Bedrijf heeft geantwoord
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My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Toon meer
Bedrijf heeft geantwoord
Ordered a Stiga hedge cutting attachment on 6 Aug, received order packing confirmation same-day, it came the next working day. Have not yet tried it but clearly a new genuine accessory. Thank you.
Bedrijf heeft geantwoord
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Grasmaaierwinkel
- ook in
- Grasmaaier reparatieservice
- Hoveniersbenodigdheden winkel
- Machinereparatieservice
- Machinewerkplaats
- Tuincentrum
Geschreven door het bedrijf
We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Buy with Confidence
Authorised dealer with expert support
Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.
Contactgegevens
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Verenigd Koninkrijk
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
STIHL Award Winners 2026
4,8
Uitstekend
882 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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They had the item I wanted
They had the item I wanted, at a very reasonable price. Item was dispatched quickly.
7 november 2025
Antwoord van Ron Smith & Co Ltd.
Thank you, Carol! We're really pleased you found the item you wanted at a good price and that it was dispatched quickly. We appreciate your feedback!
Antwoord van Ron Smith & Co Ltd.
Thank you for your great feedback! We're really pleased you were happy with the service, fast delivery, and product. We appreciate your support!
Great individual service
So far very pleased with the complete process, from initial enquiry to survey, ordering, product delivery and set up.
All done within a few days of initial contract. Very impressed.
4 november 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your excellent feedback, Tiffany! We're delighted to hear everything went smoothly from enquiry to delivery and setup. It’s great to know you were impressed with the whole process — we really appreciate your kind words!
Excellent service order a chainsaw…
Excellent service order a chainsaw arrived as expected ahead of time
27 oktober 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your review! We’re delighted your new chainsaw arrived ahead of schedule and that you were happy with the service.
Very good information and service - but...
Clear information about the machinery, on the telephone and when to expect delivery - which was actually a day earlier than the expected day. So Ron Smith seems a very good firm. However, Fed Ex was disappointing: we couldn't actually track the delivery in real time on line, delivery was made on a showery day, and the package left outside, not under cover, so it became wet. It seems that the FedEx driver didn't bother to come up the steps to ring the front door bell, so we didn't know that machine had arrived and couldn't put it under cover.
23 oktober 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your detailed feedback, Richard! We’re very glad to hear you were happy with the information and service provided by our team, and that your order arrived even earlier than expected. We’re sorry to hear about your experience with FedEx and the way the parcel was left — we’ll pass this on to them to help improve future deliveries. We really appreciate you bringing this to our attention and for your kind words about Ron Smith & Co.
the stilh hedgetrimmer was delivered…
the stilh hedgetrimmer was delivered very quickly. the only problem was i didnt get confirmation after the order went through. Following day i had confirmation from the carrier Fed-Ex to say when it would be delivered.
21 oktober 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your feedback! We're glad your STIHL hedge trimmer arrived quickly. We’re sorry you didn’t receive an order confirmation straight away — we’ll look into this to make sure it doesn’t happen again. We appreciate you letting us know and hope you’re enjoying your new trimmer!
Very helpful
Very helpful. First class service. Could you just send me an invoice please.
Invoice received. Thank you
15 oktober 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your kind words! We’re glad you were happy with our service. An invoice has now been sent to your email. If you don’t see it, please check your spam/junk folder just in case.
Excellent service
Excellent service. The product ordered arrived in very good time and in perfect condition.
13 oktober 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your lovely feedback! We're delighted your order arrived quickly and in perfect condition.
Great deal
Ordered battery chainsaw with free chain and sharpening tool for an excellent price.
Delivered in super quick time.
15 oktober 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your great feedback, Shaun! We're glad you were pleased with the value and speedy delivery of your battery chainsaw bundle.
Swift delivery
8 oktober 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your review! We're glad you were happy with the speedy delivery.
Stihl product…
The order was processed and arrived very quickly. It was well packaged and arrived with no damage.
3 oktober 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your review, William! We're glad your order arrived quickly and in perfect condition.
Antwoord van Ron Smith & Co Ltd.
Thank you for your review! We’re glad you were happy with the price and quick dispatch.
Antwoord van Ron Smith & Co Ltd.
Thank you for your review, David! We’re glad you were happy with the price, quick delivery, and overall experience.
I found the staff member I spoke to…
I found the staff member I spoke to extremely helpful and informative.
16 september 2025
Antwoord van Ron Smith & Co Ltd.
Thanks for your review, Paul. I found the staff member I spoke to extremely helpful and informative.
Good responsive customer service
Buying and delivery were straightforward. When we discovered we had purchased spare wheels unnecessarily, they responded quickly and without fuss. Companies prove themselves when things go wrong and Ron Smith definitely stepped up to the mark.
8 september 2025
Antwoord van Ron Smith & Co Ltd.
Thanks for your review, Sharon. We’re glad you found ordering and delivery straightforward, and we really appreciate your kind words about our customer service. It’s great to know our team could resolve the spare wheels issue quickly and without fuss — we always aim to step up when something doesn’t go as planned.
Very helpful
11 september 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your review. We’re glad you found our team helpful.
Prompt and well packed delivery
Prompt and well packed delivery. not had a chance to try out my new leaf blower yet!
5 september 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your review.
Excellent company and after service
Very knowledgeable and friendly staff explaining everything we need to know.
3 september 2025
Antwoord van Ron Smith & Co Ltd.
Thank you, Pauline.
Great customer service and speedy…
Great customer service and speedy delivery to the Outer Hebrides
2 september 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your review, Nick.
Disinterested in Purchase made by click and collect
Items wasn’t ready to click and collect
The men seemed vague and uninterested .
Eventually decided to help, but getting expenisive tools from Sam Turner now. Bit of a boys club not keen on women purchasing tools. Very disorganied with products at other warehouse, never ready to just buy and leave. Outdated computer system takes years to work.
1 september 2025
Antwoord van Ron Smith & Co Ltd.
We're disappointed to read your review.
We’re sorry your order wasn’t quite ready when you arrived. As mentioned during checkout, we always contact customers once their order is prepared for collection, usually within 24 hours (Monday–Friday). On this occasion, you came in before receiving that confirmation, which caused some initial confusion.
It’s great to hear our team could sort everything out for you in store.
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