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Ron Smith & Co Ltd. Reviews 802

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Toon meer

Beoordeeld met 5 van de 5 sterren

A faultless purchasing experience for a second recent purchase from Mr Smith. The smallest battery strimmer STIHL produce, which I used yesterday for the first time, is a beast of a machine.

Beoordeeld met 5 van de 5 sterren

Order updates were provided without prompting and kept us informed of progress. Products arrived as expected without incident and already registered for their warranty.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a Strimmer. It was the best price on the net. I had an email saying that due to the volume of orders, dispatches had been unavoidably delayed. I phoned to either cancel or speed up the or... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Grasmaaierwinkel
  2. Tuincentrum
  3. Hoveniersbenodigdheden winkel
  4. Grasmaaier reparatieservice
  5. Machinereparatieservice
  6. Machinewerkplaats

Geschreven door het bedrijf

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Contactgegevens


4,9

Uitstekend

TrustScore 5 uit 5

802 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

A faultless purchasing experience.

A faultless purchasing experience for a second recent purchase from Mr Smith.

The smallest battery strimmer STIHL produce, which I used yesterday for the first time, is a beast of a machine.

23 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy service everything on time

Easy service everything on time
However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on hold but the young man who l was put through to was absolutely amazing couldn’t do enough absolute treasure to the company

16 april 2026
Beoordeeld met 5 van de 5 sterren

Very impressed...

Order updates were provided without prompting and kept us informed of progress. Products arrived as expected without incident and already registered for their warranty.

19 maart 2026
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Andrew, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Very helpful and polite and saved me…

Very helpful and polite and saved me some money as they had one made up when l arrived and put in my car straight away, so l could go home and try it out.
Easy to change the blade and started getting moss out by scarified in no time at all. Many thanks keep up the good work. Mrs Lou Reeves

8 april 2026
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Lou, we really appeciate it.

Beoordeeld met 5 van de 5 sterren

Exceptional service

I ordered a Strimmer. It was the best price on the net. I had an email saying that due to the volume of orders, dispatches had been unavoidably delayed.
I phoned to either cancel or speed up the order because I was going away for the weekend on Friday and the Strimmer could potentially be sitting on my doorstep in the rain for 4 days. I phoned on Tuesday.

Whoever I spoke to was amazing. He went out of his way to ensure that dispatches were aware, it was given priority and would be sent the following morning by Fed Ex and arrive the day after on Thursday. It did. I was really impressed with the personal service I received. Thankyou

25 maart 2026
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Great Price & Service

Great price and service, arrived on time -delighted with product!

26 maart 2026
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. My new lawn mower was delivered full of oil and petrol and ready to go.

Thank you

20 maart 2026
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Peter, we really appreciate it.

Beoordeeld met 4 van de 5 sterren

Very helpful

Having ordered what I wanted, I had follow up emails at every stage, so I knew when to expect the delivery. It helped me organise around the delivery. Just what I needed.

19 maart 2026
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Brian, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

information?

real, honest, useful information over the phone could put more information online about the productsl but round all good

17 maart 2026
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your review.

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