roomvu.com Reviews 330

Arya answered all of my questions clearly. He showed me step by step how to use the features I wanted to know more about.

Excellent services. Very friendly and easy to understand.

RoomvuI had a very disappointing experience with this place. They charged a lot of money but didn’t deliver the promised services. When I raised my concerns, they ignore my emails and my calls to refund the payment. It seems like there is no one responsible or professional enough to handle things properly. Overall, it was a very bad experience, and I do not recommend it. Thank you for reading.

Trying to spare fellow Realtors from the dissatisfaction and aggravation of signing up with Roomvu. I paid $1162 for their Social Media services and the use of their Email marketing. The sales person, Josh, said very clearly in an email that if I wasn't satisfied, I could cancel within 7 days and get a refund. He even typed in the email that if I wasn't satisfied within 30 days I could cancel. Blatant lies! After trialing and being dissatisfied with their social media and the email marketing, I decided I did not want to continue. The SM posts were generic looking and redundant. I requested the cancel and refund within the 7 day period. A few days later, I received their reply that they WOULD NOT honor their word. They referred to terms and conditions (that I didn't sign) saying that if any of their content was distributed, I was out of luck. Save yourself the frustration, and use another more reputable and honest company to deal with.

Both agents I worked with gave me incorrect information and were not clear on the 7-day guarantee. I had to correct both of them and made sure my settings were set for financial advisor, yet everything was written for real estate agents. The first post looked illiterate and didn't make sense. The personalized video option looked awful, so I didn't use it (Zoom Clips works so much better). After the first post I emailed to cancel this account, and they refused to refund my money. They also didn't tell me there would be additional foreign fees.
I initial training/account set up ended abruptly, when I tried logging back in it just said, "host is in another meeting". I went in to book a call and it was a 4 day wait to schedule a time for assistance, not the service I was promised when they were promoting this program.
I was also told I could schedule my posts at 7am, that isn't an option and I was told I could link to my personal FB account prior to paying but once I paid they told me they would have to get authorization for that and it would take a few days. Bad business practice!!!
I am very dissatisfied with this program as well as the customer service.

don't be fooled by the salespeople. the actual product they provide is terrible.

Arya is great! He answered all my questions and I feel ready to take my business to the next level!!

Bought this product there’s a 30 day moneyback guarantee and it did not work I emailed them a few times no response.bad buisness!

Arya is an amazing supporter here!

I did not use the service. I called on September 4th and emailed about the fraudulent charge and asked for a refund and repeated I did not want to do business with them I also emailed support which they require you to do to unsubscribe to a service I never subscribed to.
They have never refunded my money, and they still have me as a subscriber. And yes, they will refund my money as long as I take down my reviews. Obviously, strings attached. In all my years of business I have never come across a company so desperate to get business that they subscribe clients fraudulently and make it impossible to reclaim funds or get unsubscribed.
Why is American letting this kind of business to even operate here. So thankful that the FTC is enacting new rules to make it mandatory to unsubscribe to service with just a click. However, unscrupulous companies like this one will probably violate this order and continue their deceptive trade practices.
Like my dad used to say "When people show you who they are, Believe Them.

Copy of their email again saying they will refund money if I remove my review. It’s a shake down.
Dear Diana,

Thank you for your message.

I would like to confirm that your subscription has already been canceled.

While you are not eligible for a refund according to our policy, we are willing to make an exception in your case as a gesture of goodwill. Your refund is just one click away, and if you kindly agree to consider the matter resolved and remove the negative reviews, we will proceed immediately.

Please let me know if you have any other concerns, and we will do our best to assist you further.

Looking forward to your confirmation.

Best regards,
Yavar
Customer Support Manager
Roomvu

Arya real knows the apps and is a great help. Today he help me set up my Instagram account. I am very happy to work with Arya . Thank you.

Rick answered all my questions. Thank you so much for your advice and support

I want to thank Rick James at Room Vu, he has gone above and beyond with helping me set up my social media. He not only provided expert guidance and creative ideas but also took the time to understand my needs and tailor his approach to fit my goals. He is professional, knowledgeable, and genuinely cares about your success!

Rick is very helpful and every time I on a call with him, I always learn. Thank you Rick for your help and support

I had the pleasure of working with Rick, and I couldn't be more impressed with his service. Not only did he help me solve the issues I initially came in with, but he also went above and beyond by addressing other potential problems that I didn't even know were coming. Rick's knowledge and expertise are evident, and his dedication to making sure everything was working perfectly was truly appreciated. If you're looking for someone who knows their stuff and is committed to top-notch service, Rick is your guy!

Rick was amazing to work with walked me through all the different ways to use the platform. Very patient, professional and knowledgeable.

I am happy I found someone like Arya, who understands that I'm older and need a bit more time to get my brain going. I'm super excited that I don't have to keep copying the videos from my Facebook page to my business.
Arya is an excellent instructor I would recommend him to anyone in my office.

Thank you.

The company is providing exactly what I signed up for. This is my second time meeting with Amir, he was again professional, friendly and knowledgeable. He made me feel comfortable asking questions.

Rick was great to work with and I can tell he is good at what he does. He was fast and also he is great at explaining things.

Amazing Professional. Make sure I understand what he is talking about.Thank you Rick