Always loyal to Root2tip no matter how many other products we use but it remain our best choice within the curly hair industry. Love you guys and thank you so much Julia’s hair is glowing and shining... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great products — awful customer service when something goes wrong Unfortunately, good products don't make up for terrible customer service. I placed an order at the beginning of Augu... Toon meer
Absolutely fantastic product, I’m thrilled with it. I’ve struggled for ages to detangle my daughter’s hair and used so many different products. This is so much better than anything else out there, I... Toon meer
This company knows what they are doing when it comes to black hair! I have sensitive skin and dry/itchy scalp issues and couldn't find the right moisturiser that just worked for me. I found root2tip t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Premium quality natural beauty for textured hair and hairloss
Contactgegevens
Oxgate lane, NW2 7HU, London, Verenigd Koninkrijk
- info@root2tip.com
- root2tip.com
3,8
Goed
211 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Poor customer service support to resolve issue
Quite hard to make a refund. Unable to cancel a product monthly subscription. Customer service is not helpful, just quick to call and not resolve issue at hand. Aside that the product works. However, it’s essential you improve on your customer services and help customer resolve issue on time.
29 september 2024
Great product & service
Quick response on the website chat, good advice given and product purchased is excellent. Would recommend
28 augustus 2024
Hair care for the family
Root2tip a trustworthy natural hair care products a good brand for the whole family
29 augustus 2024
Great products for the whole family
I was recommend this brand from a family member, we love the variety of products for different curly and Afro hair. Great products for the whole family and such value for money.
29 augustus 2024
Great product and delivered promptly
28 juli 2024
The products speak for themselves it's…
The products speak for themselves it's affordable it works the hype is real. But I had one issue out of the several times I've ordered and as by magic by the snap of a finger it was sorted and I'm soo grateful for that.
29 februari 2024
Fast delivery and products are fabulous…
Fast delivery and products are fabulous on both of my daughters hair! Thank you
28 mei 2024
Sent the wrong product and have not…
Sent the wrong product and have not responded to any emails
27 mei 2024
Lovely local company
Products came well packed and was easy to track. Great recommendations over email on how to use the products.
30 maart 2024
Great advice and support for ASD mixed race child with SPD
I had great customer service prior to purchasing a product as I wasn't sure what would be appropriate for my daughter's hair. I was offered good advice and soon after made a purchase. So far I can't fault the product, my daughter is autistic and has SPD so anything in her hair or skin can irritate her. The advice I was given was by someone who seemed to understand our needs and concerns and made appropriate suggestions. Thanks for your service hope to continue purchasing from you.
27 april 2024
Repurchased product
This was a repurchase of the Honey Rain Juice which I find extremely moisturising for my hair. I have used this companies product for a long time since meeting them at the Afro Hair show many years ago. The Honey rain juice however is my go to product which I've now started using on my granddaughter's hair.
24 april 2024
Excellent customer service and…
Excellent customer service and products. I love their children's range as it helps with tangles and doesnt contain harsh ingredients. Quick shipping too! Full 5 stars earned!
29 maart 2024
Works really well in my girls mixed…
Works really well in my girls mixed race hair, and handy guides and emails that come with it of how to use each product. Will be using again.
5 april 2024
Love!
Absolutely love the twurly butter, nice and moisturising for my son’s hair, along with the honey rain juice that has always been a household favourite. Heavens milk is light yet moisturising also for my 1 year.
25 maart 2024
I have used the quench anti-breakage…
I have used the quench anti-breakage creme for years and I think it is one of the only products that my hair can take.
4 maart 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.